Choc on Choc Opiniones 

1789
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wanted to send a relative a little something to cheer them up following a hospital stay and didn’t think he would like flowers. I found these on line, the arrived on time,look amazing and apparent... Ver más

Valorada con 5 estrellas sobre 5

I had used a Tesco reward voucher and hadn't realised the code could only be used once. I emailed Choc on Choc about this query and they responded and sorted out this issue very quickly. They also s... Ver más

Valorada con 5 estrellas sobre 5

This ‘piano & music’ chocolate was a gift for an elderly gentleman with Alzheimer’s. Apparently he opened it & started eating it instead of his lunch! His carer said it looked just like the pictu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic customer service. I ordered 12 chocolate gift sets for Christmas stocking fillers, all but one arrived in perfect condition. I emailed to ask if they’d consider changing it and they sent m... Ver más

Información sobre la empresa

  1. Chocolate artesanal
  2. Fábrica de chocolate
  3. Tienda de chucherías
  4. Tienda de regalos

Sobre Choc on Choc

Escrito por la empresa

Unique chocolate gifts lovingly handmade from Belgian Chocolate in Great Britain. Creating award-winning designs in delicious milk, white and dark chocolate.

A family run business making chocolate gifts for any occasion, Birthdays, Thank you, Get well gifts all out of chocolate. Creative designs to suit most personalities from sport lovers, to melt and make your own kits we have something for everyone.

The Choc on Choc story started in 2003 in a village near Bath in the UK by a father-daughter team, Kerr Dunlop and Flo Broughton. Kerr is an accomplished inventor (in the 1980s he designed the immensely popular hedgehog boot wiper), and was messing around with chocolate in the kitchen one day, with a recently graduated Flo. Together they were filling moulds shaped as noughts and crosses thinking that they would make rather nice presents for the family. They hit upon their now patented technique and the rest is history and the chocolates are stocked in stores all over the world! SEE MORE CHOCOLATES


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1789)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Problem solved....Delicious chocolate!

My order arrived on time but the chocs had
melted in the incredible heat we've had recently, so I contacted Choc on Choc. They were very helpful and replaced them immediately, and also expedited the delivery to ensure that the gifts were still received in time for the birthday. The replacements were perfect and the receiver was very happy indeed! Delicious chocolate!!

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Excellent company

Product very good standard ordering and arrival excellent. Only problem was delivery driver threw the package over my gate rather than deliver it!! But chocs were well packaged so no damage. Would definitely recommend choc on choc

24 de abril de 2025
Valorada con 5 estrellas sobre 5

Wow, what a great find!

Clear website, great service, speedy delivery, amazing product totally handmade and packaged perfectly! Will use again and again

24 de abril de 2025
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Respuesta de Choc on Choc

Thank you so much for your kind words

Valorada con 5 estrellas sobre 5

Had the new chocolate with candy floss…

Had the new chocolate with candy floss ( tried all three)
my husband and myself have a little each day, may I say that they are b..... tastey and moreish.

24 de abril de 2025
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Respuesta de Choc on Choc

Wow, thank yo,u delighted you enjoyed them

Valorada con 5 estrellas sobre 5

Excellent quality and arrived on time

Bought the fried egg on toast and soft boiled eggs for my niece and nephew at Easter. Went down a treat. All made with good quality chocolate and tasted great. Looked very realistic too. Great find and have just placed 2nd order.

21 de abril de 2025
Opinión espontánea
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Respuesta de Choc on Choc

thank you, so pleased the easter chocolates went down well,

Valorada con 2 estrellas sobre 5

Delivery

Although this is not the company's fault, I bought some Easter eggs on the 4th of April, but I didn't receive them until the 12th , the courier was Evri, twice in one day they changed delivery time, then said couldn't deliver, it took 8 days, I did email choconchoc, twice, and left a voicemail, about the shoddy delivery, but never got a response, which was surprising. As a customer both Evri, and I'm afraid choconchoc haven't been at all helpful . Further to my review Choconchoc got in touch and have said they will refund in full, which is very kind, as it was not their fault, cant fault them on customer service. A happy customer

12 de abril de 2025
Opinión espontánea
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Respuesta de Choc on Choc

Hi Isabella I’m so sorry that we didn’t get in touch or hear your voicemails please accept my sincere apologies. I would happily refund you for the hassles you have had if you would like to email us on hello@choconchoc.co.uk with your order details I can sort this for you . Thanks and apologies again Flo

Valorada con 5 estrellas sobre 5

I have bought products from ChoconChoc…

I have bought products from ChoconChoc before, quality of the products are excellent and totally delicious. I ordered my Easter gift and in less than 72 hours, it had been delivered. Have recommended this company to many of my friends and family, look forward to placing another order very shortly 🙂

25 de marzo de 2025
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Respuesta de Choc on Choc

Thank you for your lovely comments. I will share them with the team! I hope the Easter treats are enjoyed. Best wishes, Team Choc

Valorada con 5 estrellas sobre 5

Bought separately for people I know, very happy

Bought separately for people I know,, much better than traditional shop-bought Easter eggs! Bought three chocolate bunnies for my mum who was delighted with them, says they are too nice to eat they are very cute. Bought my other half the choc bunnie with the carrot, again presented beautifully, and very cute, odd eating a carrot that tasted of chocolate, but he managed, all in all very pleased with my gifts and so are my recipients

25 de marzo de 2025
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Respuesta de Choc on Choc

Thank you for your lovely comments. I will share them with the team! Best wishes, Team Choc

Valorada con 1 estrellas sobre 5

Lovely product but excessive postage

Lovely mini chocolate biscuits but the excessive postage charge of £8 to NI for a tiny package is not acceptable. I gave feedback on this but it was dismissed. I won’t be buying again.

10 de febrero de 2025
Opinión espontánea
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Respuesta de Choc on Choc

Hi David,
Apologies for the postage cost to NI. You weren't dismissed. As I explained, that is how much it costs us to send with our courier.
Best wishes, Team Choc

Valorada con 5 estrellas sobre 5

Pleased to have found this as a gift..

This ‘piano & music’ chocolate was a gift for an elderly gentleman with Alzheimer’s.
Apparently he opened it & started eating it instead of his lunch!
His carer said it looked just like the picture.
A lovely gift - a reminder for the recipient of times past.

24 de febrero de 2025
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Respuesta de Choc on Choc

It sounds like the best kind of lunch, we approve. I'm glad it was enjoyed so much.

Valorada con 5 estrellas sobre 5

Will use again 😁

Easy website to navigate, speedy delivery, quality product. It was a great gift idea and well received.

24 de febrero de 2025
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Respuesta de Choc on Choc

Thank you, so pleased the chocolates were enjoyed.

Valorada con 5 estrellas sobre 5

Awards Season!

Got the Oscar to give to a friend who makes the most beautiful felt animals and she loved it so much. These chocolate Oscars are brilliant as is the service - it arrived very quickly. Would recommend.

24 de febrero de 2025
Valorada con 2 estrellas sobre 5

Quackers for what I paid!

Pretty disappointed with what turned up as valentine present. I get it's an independent company and I really want to support smaller businesses in Britain. But £8.00 for 2 tiny ducks no bigger than my thumb and £3.95 for standard delivery? Not sure why I can't attach a picture but it's a lot for how small they are. I don't think I'll be paying that expensive again as I was hoping it would at least taste like the price. It was okay but nothing wow. They do have the dimensions on site but unfortunately I have dyscalculia!

4 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Style over substance

Ordered giant bourbon and custard cream biscuits. They arrived promptly and were beautifully presented, but the taste and texture were very disappointing. The milk chocolate bourbon was particularly waxy and unpleasant; the white chocolate was not much better.

20 de enero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Lovely chocolate, terrible delivery service.

Sadly a lovely surprise gift to a friend was let down by the delivery service you use. I paid for it to be delivered in 2 days and it took 5 days. The parcel was also damaged and open at one end and the chocolate was a bit battered too.
I did contact them and they kindly sent out a replacement the next day but this experience has slightly put me off from using them again, especially with their current delivery service of choice.

13 de enero de 2025
Opinión espontánea
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Respuesta de Choc on Choc

Hi Anna, I am sorry you had a bad experience with the courier service. We do offer a DPD service at checkout if customers prefer. Most of our orders are delivered with no problems and we offer a refund or replace option for any customer that has delivery issues. Of course, if we could hand deliver we certainly would.
Best wishes, Team Chocolate

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