Banner for THE SNUS LIFE LIMITED

THE SNUS LIFE LIMITED Opiniones 997

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I placed a massive order of about 45 cans of pouches and my package went MIA and was sent back to the sender after about waiting 20 days for it to arrive to the U.S. Sophie over at customer support wa... Ver más

Valorada con 5 estrellas sobre 5

Orders take quite a while to reach the United States, but most of the time that seems to be because they go through the New York City / New Jersey area, which increases the likelihood they get held u... Ver más

Valorada con 5 estrellas sobre 5

Excellent service and a lovely surprise! THE SNUS LIFE LIMITED made my experience fantastic from start to finish. Shipping was incredibly fast, and the products offer great value for money. What re... Ver más

Valorada con 5 estrellas sobre 5

I have absolutely loved buying from The Snus Life. They have always been super quick to ship out and receive my items within a week. Unfortunately, the USPS had some issues and I was not able to recei... Ver más

Información sobre la empresa

  1. Tabaquería
  2. Tienda de golosinas
  3. Proveedor de tabaco
  4. Tienda de vaporizadores

Escrito por la empresa

The Snus Life is a retailer of legal nicotine and tobacco products. Our aim is help people in the UK quit smoking and to promote the move to smoking alternatives. We believe our products are healthier and safer than smoking.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

997 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

i never got my order what the hell????

14 de febrero de 2026
Opinión espontánea
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Jarett,

Tracking confirms it was delivered to you, so if you could respond to our emails that would be great.

Would love to get this amended !!

Sophie

Valorada con 5 estrellas sobre 5

helpful

costumer service was great. replied quickly considering the different time zones and work hours.

6 de marzo de 2026
Opinión espontánea
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Nicholas,

We are awaiting a response from you on our email thread so we can confirm the transaction and get this amended asap for you,

Please get back to us on email, or call +44770702270 and we get this resolved

Thanks
Ricky

Valorada con 5 estrellas sobre 5

Customer Service

I placed a massive order of about 45 cans of pouches and my package went MIA and was sent back to the sender after about waiting 20 days for it to arrive to the U.S. Sophie over at customer support was very professional as I addressed the issue and sent me a replacement package right away. Highly recommend working with this customer service if you have any issues

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick shipping

Ordered on 12/27/25, received on 1/7/26. Package was exactly correct. Tried some new flavors like apres banana and snooze grape strawberry. Both phenomenal! Will order again!

7 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

As of January 2nd I have not received…

My order was placed November 18 2025 As of January 2nd I have not received my package this is the second package they send out and I have not received. They use USPS as a delivery partner and both packages have been lost by them. Buyer beware use only trusted website when buying snus product

17 de noviembre de 2025
Opinión espontánea
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Alex,

I'm glad i was able to get this amended for you, apologies for any delays experienced during the holiday period

Thanks
Ricky

Valorada con 5 estrellas sobre 5

customer service

i had a issue with my local shipping and the customer service via email was absolutely amazing. they were super helpful and helped out super quickly. Sophie was there to help.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!!!

A recent order from Snus Life never arrived and was returned to the sender for an unknown reason. I assume it was a USPS/customs issue. I reached out to Sophie with Snus Life and she gave me credit for another order, and even took into account that my previous order was discounted because of a promo. A++ to Sophie for quick responses and exceptional customer service!

5 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Haven’t received my package but the…

Haven’t received my package but the order was good price

10 de diciembre de 2025
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Harry,

I'm glad I could get this amended for you :)

I look foward to your updated review !

Thanks
Ricky

Valorada con 5 estrellas sobre 5

Lost delivery of $100 plus

I ordered from here a couple of months ago and it took about 10 business days to receive items. I put in an order in November and it got lost in the mail. I reached out and the customer service is working with me to get another order. in store credit or a refund.

30 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Snuslife

My favorite website to purchase snus products from. Easy delivery and customer service is very helpful.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great help

Unfortunate that my shipping keeps getting delayed but I know it’s not their fault as they helped me very much to get an update on my order what’s going on and helping me get store credit for the unshipped items. Rickey and Sophie were amazing help and emailed me back almost daily when I was having issues with my orders

29 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Package went MIA

Im working in Utqiağvik, Alaska, the end of the earth. I order packages in bulk and for some reason the package was returned. Sophie was very professional in handling my issue and had another package in delivery the same week I notified Snuslife of the problem. Thank you Sophie!

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer Service

Had a shipping mix up and Sophie was able to solve it for me immediately and go out of her way to make sure I was being comped fairly so I could get my original order back without hassle to me!

3 de diciembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más