Hace más de una semana que he realizado…
No es verdad que hayan intentado contactar conmigo ,ya que yo no he recibido ninguna respuesta al email que envíe , a la cuenta que tienen en su página , y yo no he recibido mi pedido por eso intenté hasta de llamar a un número que me apareció que era de ustedes en internes y nada .
Respuesta de Choppa Vapes
Hi Sokaina,
We have attempted to reach out to contact you several times however cannot get a reply.
We would love to talk through this and try and sort any issues you are having out.
I have tracked your order, I can see you placed an order on Sat 05/02/22 this order was sent out on Monday 07/02/22 and has been marked as delivered to your address by Royal Mail Tracking the very next day on the 08/02/22.
You have also mentioned that you have tried to contact us, I have checked both our call log and all of our email inboxes, unfortunately, I cannot find any correspondence relating to your order.
If you are still having any issues we would love to try and help sort this out for you, please just get in touch.
Edit: I can see that you have updated your review.. again we have no emails received from you, and no response to the emails we have sent you. Please check your junk mail in case these email have not been received. Our phone is available from 9:30 till 7pm Monday to Friday please do get in touch so that we can help you with this issue.
Wishing you a wonderful day
-The Choppa Team