Christmas Trees Direct Opiniones 1712

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered a 5ft living pot blue spruce Christmas tree and it’s absolutely beautiful. Only downside was a 15 minute notification of delivery date and time. Unfortunately I wasn’t in when the tree was del... Ver más

Valorada con 1 estrellas sobre 5

We ordered a tree at the end of october, and it was supposed to arrive the last week of November. It never came and the company didn't follow up with us until we reached out on Dec 3. They offered to... Ver más

Valorada con 5 estrellas sobre 5

We decided quite late about ordering a tree . We were concerned about whether it would arrive in time, but needn't have been - it arrived less than 36 hours later. Plus it was a very good tree - well-... Ver más

Valorada con 5 estrellas sobre 5

Tree looked amazing and lasted AGES! (Got the Norman Fir- had so many compliments from guests

Información sobre la empresa

  1. Tienda de artículos navideños

Escrito por la empresa

Have a real fresh Christmas Tree Delivered this Christmas with free UK delivery on our range of cut and pot grown trees. We are one of the top UK sellers of real Christmas Trees. Selling over 30,000 Trees each year you can trust us to deliver the perfect tree.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Booking process doesn’t match reality

Delivery was not as booked - I booked delivery to the room but the driver left it downstairs, I was offered collection during the booking process but apparently the company doesn’t do collection. The tree was cute but not the quality I would expect for the price. Very misleading!

28 de noviembre de 2025
Valorada con 3 estrellas sobre 5

Tree was not semetrical as advertised

Tree was thick and smelt nice. However was assured a semetrical tree and mine was not straight and leant over to one side. Also needles dropped but advertised as limited drop. Disappointed overall and for the money could get better.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Tree was delivered within 2days of ordering.Good price, purchased in sale ,for a very healthy ,good looking and thick tree.Very little needle drop.Have purchased trees from this company before and we planted last years tree in the garden.Love it.This one will stay in a pot and will look great by our front door.

18 de diciembre de 2025
Valorada con 3 estrellas sobre 5

The tree was left at my doorstep…

The tree was left at my doorstep without a knock on the door, which would have been appreciated. When I brought it inside, it was covered in leaves from other trees, and small insects quickly spread onto my ceiling and floor. For the price I paid, I would have expected the tree to be properly shaken and cleaned before delivery.

3 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Brilliant spruce wall spray

Bought the spruce wall spray. Fantastic value- more branches than in the website image. Very easy to hang and filled the living room with a lovely Christmas scent. Delivery fast, excellent packaging- will be buying again next year. Brilliant! Thank you Christmas Trees Direct!

15 de diciembre de 2025
Valorada con 1 estrellas sobre 5

The wreath felt like it had been…

The wreath felt like it had been treated or sprayed in something. As a result had a plastic feel and a dreadful smell. I tried to return it but didn't get a reply. Really poor customer service.

15 de diciembre de 2025
Valorada con 1 estrellas sobre 5

My order was never delivered

My order was never delivered. The courier company failed to even attempt delivery even though I scheduled it four times. I initially received a response from Christmas Trees Direct, however they have failed to respond to my latest emails. Extremely dissappointing sevice. No Christmas present delivered, no tree, no refund and no response.

15 de diciembre de 2025
Valorada con 2 estrellas sobre 5

Terrible value, unhealthy tree

7ft Norway Spruce tree arrived the first week of December and already had dead branches along the bottom. We immediately sawed a few inches off the trunk and placed it inside our stand with copious amount of water. However within days, the tree was shedding needles and was clearly cut a long time before arrival, already dying. We’ve been regularly watering the tree throughout the holiday but it was beyond saving and has lost half its needles by Christmas Day. I expected a healthy tree for the absurd amount they charged (£85). As a Canadian, I have a lot of experience with Norway Spruce and have never had such a poor quality tree not even lasting two weeks. Won’t be purchasing anything from this company in the future.

27 de noviembre de 2025

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