Christys' Hats Opiniones 

184
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Ver más

Valorada con 5 estrellas sobre 5

I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Ver más

Valorada con 5 estrellas sobre 5

I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,9

Todas las opiniones

(184)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

10 year experience

I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment!

Never had an issue in store or via the online website even when shipping to europe.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been/am truly impressed with the…

I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the clock to repair the damage done. Admirable . Thanks . Christy’s has my 💯 support and business once again. All the best.

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I received a Christy’s flat cap as a wrap gift a few years ago at the end of filming a popular tv series. The cap has been a favourite of mine since then and I was somewhat saddened when the centre button was lost.
I contacted Christy’s and enquired whether it could be repaired and was delighted by the service I received. Dani kept me informed at every step of the process and I’m absolutely thrilled with the result.
Keep up the good work guys and thank you.

10 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shaping a present

Very helpful with sorting out the shaping of a hat bought from the old company. Great service in head office and the shop itself.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The new company has honoured orders from the previous company.

I bought 3 caps in December and the old company took the money but nothing was delivered. Now, the new company has picked up my order and delivered the closest things they had to what I had ordered. Of course, they weren’t obligated to do this but I am really grateful that they did and am very happy with the outcome. Great customer service and I’m delighted that I’ll be able to buy hats from Christy’s in future! Andy

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I ordered an Ascot Top Hat. It was too big for me when I received it so I sent it back and asked for a smaller size to be delivered. Within a week of sending the initial delivered hat back I had the replacement smaller hat. It fits brilliantly and is great quality. Excellent customer service.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

new owners

After the bankruptcy of Christy's the new owner did everything that could be reasonably expected to deal with my order placed before the bankruptcy.

Hat is excellent to.

Andrew

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

CHRISTYS HATS THE FINEST!!

Dani is exceptional , she managed to transform what was a challenging situation into one of the finest experiences I have had with a company to date! am so pleased to have made the acquaintance and will be definitely purchasing more from them going forward.

8 de abril de 2026
Opinión espontánea
Logotipo de Christys' Hats

Respuesta de Christys' Hats

Glad we're finally doing this brand justice! Any questions at all please don't hesitate to reach out to support@christys-hats.com

Valorada con 5 estrellas sobre 5

5 stars

5 stars, wrote to the new team to enquire about a return and exchange of a Baker Boy hat. Response from Dani was quick and efficient and exchange arranged. Couldn’t be happier with the product. Thank you!

14 de abril de 2026
Opinión espontánea
Logotipo de Christys' Hats

Respuesta de Christys' Hats

Glad we could be of service, any further questions at all please don't hesitate to get in touch at support@christys-hats.com

Valorada con 5 estrellas sobre 5

Restored confidence.

I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went into liquidation and my fear was that there would be no resolution. Communication from the new management has been prompt and honest regarding the situation. A replacement has been provided poste haste and, apart from the first choice of colour still not being available, the hat received is fab.

17 de abril de 2026
Opinión espontánea
Logotipo de Christys' Hats

Respuesta de Christys' Hats

Glad we could be of service!

Valorada con 5 estrellas sobre 5

New start

Great Hat, great communication and great service.

Really glad to see the revival of this company.

Wishing the new owners all the success going forward.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New owners honoured order placed with old company

I placed an order with Christys for a number of hats and then discovered that the company had gone into liquidation. Later I contacted the new owners and they responded very quickly and said they would honour previous order and I received my hats a week later. This is a very good, positive start so I'm happy to continue as a Christys customer and wish the new team every success with the business.

11 de abril de 2026
Opinión espontánea

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