Chroma Surveyors Ltd Opiniones 

38
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Avoid this company at all costs. If I could put zero stars I would. If you find yourselves on the other end of this company during the lease extension process they will take every opportunity to get a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything went smoothly and my valuer, Daniel Grove, was experienced and made me feel confident that I was in good hands.

Valorada con 5 estrellas sobre 5

Daniel and Tracey expertly handled our lease extension valuations and negotiations on a London flat. This has all gone very well and we agreed a premium that was at the lower end of the range Daniel s... Ver más

Valorada con 5 estrellas sobre 5

Chroma were recommended by a friend when we needed a survey done for a house purchase. Tracey was professional, helpful and quick to respond to our emails when we booked. Tom, the surveyor, produced a... Ver más

Información sobre la empresa

  1. Perito
  2. también en la categoría
  3. Tasador de bienes raíces
  4. Tasador inmobiliario

Escrito por la empresa

With offices in, London, Bournemouth, and Leicester, we offer our clients a wide range of professional services, ranging from our handy lease extension calculator through to the option of either our desktop or standard valuations. Specialising in lease extensions and enfranchisements, we additionally offer services to clients purchasing a property including Level 2 and Level 3 surveys.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(38)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Avoid this company at all costs

Avoid this company at all costs. If I could put zero stars I would. If you find yourselves on the other end of this company during the lease extension process they will take every opportunity to get as much money out of you as possible by ignoring emails and missing deadlines. They held up the lease extension process at every point, responding on the last day of the section 42 notice deadline, refusing to reply to email and engage in negotiations until the last few days of the 6 month deadline, and then they missed the completion deadline, meaning a court application had to be filled, the tactics they use are disgraceful. No apology or acknowledgement was given.

30 de mayo de 2026
Opinión espontánea
Logotipo de Chroma Surveyors Ltd

Respuesta de Chroma Surveyors Ltd

Thank you for your review. Whilst we respect your right to express dissatisfaction with the negotiations, we feel it is important to clarify for the benefit of readers that you were not a client of our firm. We were instructed to represent the opposing party in your lease extension negotiations, rather than acting on your behalf.

Our professional responsibility was to act in our client's best interests and negotiate the most favourable financial terms reasonably achievable on their behalf. Whilst we appreciate that the outcome may not have been what you had hoped for, the matter concluded successfully for our client and we fulfilled the purpose for which we were instructed.

Lease extensions are governed by statutory procedures and deadlines. Responding within a statutory notice period is entirely legitimate, and the making of a protective Tribunal application is an established procedural safeguard, not evidence in itself of missed deadlines or improper conduct.

We would also note that, whilst our client benefited from specialist valuation representation, you chose not to appoint your own surveyor for the negotiations. A significant part of the delay arose from a lack of understanding by your appointed professional of established valuation principles, particularly those relating to compensation for potential two-stage enfranchisement, rather than any unwillingness on our part to engage. Lease extension valuations are a specialist area, and obtaining independent valuation advice is important in protecting the interests of both parties.

We stand by the professional representation provided to our client and our commitment to achieving the best possible outcomes for those who instruct us.

Valorada con 5 estrellas sobre 5

I had a great experience working with…

I'm based in Canada at the moment and I found Daniel through Google search. I had a great experience working with Daniel on my statutory lease extension. He was professional, knowledgeable and always responded promptly to my questions. His valuation gave me the confidence to proceed with the statutory route, and he successfully negotiated the premium down from the landlord's initial counter-offer to a figure even below his own valuation. I really appreciated his clear advice and support throughout the process, and I wouldn't hesitate to recommend him to anyone going through a lease extension.

23 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

He was very helpful on the phone and…

He was very helpful on the phone and explained the difference between statutory and voluntary extension however he said he would give me a valuation for both statutory and voluntary lease extension and only provided statutory. You only get the report after you pay and they didn’t reply to my follow up emails.

30 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy with Chroma

We were more than happy with our experience with Chroma. Tracey and Tom were more than accommodating to our wishes. Chroma were recommended to us and we would have no hesitation in recommending their services to other potential clients.

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tracey provided excellent initial…

Tracey provided excellent initial customer service and facilitation, and the survey itself from Tom was really detailed. He made the time to talk through all the queries we had regarding the property after the report had been produced, and provided really useful advice - he was very knowledgeable. Highly recommended.

7 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gabriella was a true professional in…

Gabriella was a true professional in dealing with the survey and lease extension valuations and negotiations on my late mums flat.
Her support and advice was very much appreciated in a difficult family time.
I would fully support and recommend Chroma for their Professional service.
Thank you

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

In reliable hands

Daniel worked steadily and patiently, clarifying the process for me and diligently seeking the fairest price. Thank you!

14 de mayo de 2025
Opinión espontánea
Logotipo de Chroma Surveyors Ltd

Respuesta de Chroma Surveyors Ltd

Hi Alan

Thank you so much for your kind review and we are pleased with the successful outcome!

Valorada con 5 estrellas sobre 5

Home Survey Report

Tom Pallas wrote a very detailed Home Survey report for a ground floor maisonette in Wimbledon. The comments for further action were concise and helpful.

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very satisfied

Very happy with Chroma, they're very professional and the service is excellent. We had questions on their reports and they addressed them very quickly and clearly. We would definitely recommend them.
Fred & Laura

2 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Expert handling of our lease valuation and negotiations

Daniel and Tracey expertly handled our lease extension valuations and negotiations on a London flat. This has all gone very well and we agreed a premium that was at the lower end of the range Daniel suggested and below his mid point of fair value. Due to the new leasehold act this has taken longer than expected but Daniel has always been on hand to explain the pros and cons of the path forward. We can fully recommend Chroma as highly professional partners in the tricky business of lease extension valuation.

10 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

We had a really good experience with Chroma recently on a RICS level 2 Survey. Great price, and easy to organise, and we were really impressed with the overall quality and detail of the report we received. Its highlighted some essential issues to be investigated before we make our house purchase.

4 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Look no further

Look no further. The Chroma team is exceptionally knowledgeable and generous. I've used them together with my neighbours as we're looking to buy the leasehold to our building. That meant we needed both an appraisal and a structural audit. Both were priceless and gave us exactly the information we needed. Every question was answered professionally and patiently. highly recommended.

28 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Avoid

Very responsive initially. Happy with their valuation but had to chase.

13 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Daniel and Tracey helped us sort out…

Daniel and Tracey helped us sort out the extension on our lease and got us a better than expected result. This helped us out a lot and we were really pleased with their work. Genuinely well worth engaging with Chroma.

11 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic, thank you very much Chroma!
We had thought that extending our lease would be slow and painful process but this was not the case. Daniel and Tracey were brilliant from start to finish. They were efficient as well as accurate and made what should have been an arduous job very easy. We couldn't speak more highly of Chroma and will be recommending to everyone.

29 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Richard has been really helpful

Richard has been really helpful. He is incredibly knowledgeable, clear and professional. I would highly recommend the service he offers and trust his advice. Thanks again Richard

28 de febrero de 2023
Opinión espontánea

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