The Cinema Society Club Opiniones 

294
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My user experience is great. I am a member since 3 years and I always get my cinema tickets using The Cinema Society. Simply because of discount and no hidden charges or delivery fees. Instead of payi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Twice this company took money for invalid codes and am still awaiting refunds! The ticket price of £8.49 is same regardless of buying £5.09 voucher!!! Steer clear

La empresa ha respondido

Valorada con 5 estrellas sobre 5

giving you cheaper tickets instead of handing your wallet over to the cinema to get fondled for all it's readies, what's not to like?! have used several times now, recommend giving them a whirl!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently thought that I'd purchased a voucher for a film, but had inadvertently chosen a food voucher. On realising this, I contacted the team by email and requested a refund. In u... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Cine
  2. Tienda de grandes almacenes

Escrito por la empresa

Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public.  Please email us for details.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

294 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(294)

181 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very happy customer 🙂

They responded to my email enquiry within an hour and they helped me resolve my problem effectively and efficiently. Really friendly and helpful staff.

13 de septiembre de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

We appreciate your time to leave us a fabulous review, Amanda! We've passed your kind comments over to our customer service team. We hope you continue to enjoy everything The Cinema Society has to offer!

Valorada con 1 estrellas sobre 5

I’m trying to register but it doesn’t…

I’m trying to register but it doesn’t recognise my email!!!

13 de septiembre de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

We’re really sorry to hear you’ve had trouble registering. This sounds like something that can usually be resolved quite quickly, and our customer support team would be happy to investigate this for you. If you could pop us an email to cinemasocietyclub@wearespark.com with your full name and email address you're trying to register with, and we'll sort this out as soon as possible for you. Many thanks.

Valorada con 5 estrellas sobre 5

Quick response, very helpful & polite.

I use the cinema society all the time to save money on my tickets at Vue and can’t fault the service! I bought 4 codes yesterday and due to the cinemas website having issues, I couldn’t use the codes and wasn’t sure it would be resolved in time for my movie. The customer service team couldn’t have been more helpful and super quick with resolving my issue and refunding me. Really happy with the service and will continue to purchase codes from them in future :)

2 de septiembre de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for leaving us a positive review, Tasha! Our customer service team always strive to be as responsive and as swift as possible, so thank you for recognising that. We look forward to continuing to help you save on all the latest big screen releases!

Valorada con 5 estrellas sobre 5

Quick response!

Bought cinema tickets however the actual cinema website was down so I could not redeem them. But TCS responded within minutes and resolved my issue without any delay! Definitely recommend again. Happy with the services they provide.

2 de septiembre de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

We appreciate you taking the time to leave a fantastic review, Ray! We pride ourselves on being quick and responsive should there be any issues, so we're glad to hear you had a great experience!

Valorada con 2 estrellas sobre 5

Not worth using this

Not worth using this. Bought 2 voucher codes at £8.60 each. When I then went to book the film online at Odeon, it charged me £5.00 extra for each ticket so I'm actually paying £13.60 for each ticket. Does not seem to be saving money at all.

29 de agosto de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi Laura, we're sorry to hear you didn't feel you had a good experience. However please bear in mind that our savings are for standard screenings and seating, it seems you may have paid an uplift on the cinemas website for either luxury seating, larger screen etc. This, as well as the booking fee per ticket (for any online bookings on the cinema website) will always increase the overall cost.

We'll be able to go in a bit more detail about your case once we know your order number, so please pop us an email (with your name and order number) and we'll be able to explain exactly why you were paying more on this occasion - cinemasocietyclub@wearespark.com

Many thanks.

Valorada con 5 estrellas sobre 5

These guys solved my issues so quickly

These guys solved my issues so quickly! I really expected it to be a problem and it really wasn’t! Thanks so much! Legends!

22 de agosto de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

What a great review, thank you so much!

Valorada con 5 estrellas sobre 5

Quick response and very polite

Quick response and very polite! Can’t ask for more.

23 de agosto de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Thanks for your 5 star review Ben. Our team work hard to get queries resolved quickly, we were delighted to help!

Valorada con 5 estrellas sobre 5

Easy to use website for cinema…

Easy to use website for cinema bookings. Customer support staff always helpful and have been quick to respond and resolve any issues I had.

20 de agosto de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for your kind review, Gisela! We look forward to helping you save on all your future cinema trips.

Valorada con 1 estrellas sobre 5

Not a saving

Vue tickets via The CSC were the same price (after the saving) as on the Vue website, so just a fake discount.

They claimed that the venue price was £11.99 when actually the most expensive seat in Vue was £9.99.

DON'T WASTE YOUR TIME LIKE I DID.

19 de agosto de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi there, we're sorry to hear you feel this way. It's important to know that we have a Price Guarantee in place ensuring you are always getting the best cost. Please get in contact via email with your full name and order number and our customer services team will be able to go through this with you. Email cinemasocietyclub@wearespark.com. Many thanks.

Valorada con 4 estrellas sobre 5

Love this website!

Love this website!
As a big lover of the cinema, every time I watch a movie Cinema Society is my go to.
Prices are much cheaper than what you pay without an codes are sent instantly.
Only drawbacks are lack of cinema choice (Everyman would be nice to see) and I haven't figured out how to upgrade from a standard to Standard+ seat at Odeon because my local is upgrading all the seats which means I can only use the first 3 rows in most auditoriums.

All in all a great site.

29 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for taking the time to leave a review, Damien! We’re pleased to hear you’re enjoying the great savings.

While that particular chain isn’t currently included, we’re proud to offer savings for the largest range of cinema chains in the UK & Ireland, and we’re always working to grow that list even further, so your feedback is greatly valued.

If you have any questions, our friendly team is always happy to help and to guide you through anything. You can reach us at cinemasocietyclub@wearespark.com

Thanks again!

Valorada con 5 estrellas sobre 5

First class Customer Service

First class Customer Service

The representative that I communicated with could not have been more helpful. Ongoing communication was needed and liaising with a 3rd party company. The cinema society kept me updated at all stages of the process and successfully negotiated a perfect outcome for me. I could not have been more satisfied.

29 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for taking the time to leave a review, Fiona! Our brilliant customer service team pride themselves on providing a quick and efficient service, so we really appreciate you recognising that. We hope you enjoy everything The Cinema Society has to offer.

Valorada con 1 estrellas sobre 5

Big scam at ODEON

Big scam at ODEON, £2 extra for XL screen so there is no saving. Terms and conditions are unclear. AVOID.

26 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi David, sorry to hear you feel you've been scammed. If there is no saving currently available on our vouchers at a particular cinema, we are completely transparent and we will let you know on our website before purchasing, and have a Price Guarantee in place so you're completely covered.

Please bear in mind in your instance, it appears you were paying an upgrade fee on the cinema website for a special type of screening (which isn't the standard screening type). Our vouchers allow access to any standard 2D films. For any premium formats (larger screens, premium seating etc) an upgrade fee is required, and this is what it seems you were paying here.

If you have any questions at all, please pop us an email at cinemasocietyclub@wearespark.com. Many thanks.

Valorada con 5 estrellas sobre 5

Excellent customer service

I had a great experience with the Cinema Society service team. They handled my ticket purchase smoothly and professionally resolved an issue with a wrong selection. Their prompt and courteous support made the process stress-free. Excellent customer service—highly appreciated!

19 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

We appreciate your kind review, Sanoj! We're happy to hear everything was resolved for you quickly and you could enjoy your film. We look forward to helping you save at all your future cinema trips!

Valorada con 5 estrellas sobre 5

Great service

I couldn't get logged in with my passport, I submitted the 'contact us' form and received a very prompt response resolving the matter. Very impressed

24 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for taking the time to leave a review, Ashley! We're glad we were able to resolve that quickly for you. We look forward to helping you save on all the new big screen releases.

Valorada con 5 estrellas sobre 5

Big fans of The Cinema Society Club

Big fans of The Cinema Society Club! Once you figure out the process the first time it is really easy. My son is delighted to be able to go to the cinema more because it's cheaper!

24 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi there, many thanks for your review! We're glad to hear that you and your son are able to take full advantage of our great savings, especially this summer- where there's plenty of choice!

Valorada con 5 estrellas sobre 5

Accidentally bought a voucher for wrong cinema

Accidentally bought a voucher for wrong cinema chain. Was able to obtain a refund easily. Prompt and helpful service.

22 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for taking the time to leave a positive review, Fiona! We're really glad we were able to sort this swiftly for you. We look forward to helping you save on your future cinema outings!

Valorada con 5 estrellas sobre 5

Always saves me money

I've been buying cinema tickets for about 4 years. Never had an issue. Buying tickets for 2 adults and 2 teens and I always save at least £10. Amazing service.

21 de junio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for this great review and for being a long-standing customer! We're delighted that the whole family can benefit from our savings.

Valorada con 5 estrellas sobre 5

I made a mistake ordering the tickets…

I made a mistake ordering the tickets and the team at TCS were quick to help and resolved my issue within 24 hours, very helpful and will use them consistently.

5 de julio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

We appreciate your 5 star review and we're delighted that your problem was resolved quickly. Our customer service team always try to go above and beyond for our members.

Valorada con 2 estrellas sobre 5

Overly complicated labyrinthine buying…

Overly complicated labyrinthine buying process. I have twice bought tickets via the Cinema Society codes on the cinema's website and been charged full price by the cinema AND cut-price by the Cinema Society. No way of getting the money back.

22 de junio de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi John, thank you for your message. This doesn't sound right! It's important to know that we have a Price Guarantee in place, so you certainly shouldn't be paying more. Our customer service team have got in contact with you via email. Please respond there and we'll resolve this for you. Many thanks.

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