The Cinema Society Club Opiniones 

293
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My user experience is great. I am a member since 3 years and I always get my cinema tickets using The Cinema Society. Simply because of discount and no hidden charges or delivery fees. Instead of payi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Twice this company took money for invalid codes and am still awaiting refunds! The ticket price of £8.49 is same regardless of buying £5.09 voucher!!! Steer clear

Valorada con 5 estrellas sobre 5

giving you cheaper tickets instead of handing your wallet over to the cinema to get fondled for all it's readies, what's not to like?! have used several times now, recommend giving them a whirl!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently thought that I'd purchased a voucher for a film, but had inadvertently chosen a food voucher. On realising this, I contacted the team by email and requested a refund. In u... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Cine
  2. Tienda de grandes almacenes

Escrito por la empresa

Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public.  Please email us for details.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(293)

179 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast and friendly customer service

Fast and friendly customer service who helped me to correct my mistake 🙏

3 de mayo de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for your kind words, Maxine! We're glad we were able to sort this for you quickly. We look forward to helping you save on all your future cinema trips.

Valorada con 5 estrellas sobre 5

Seamless booking for Vue cinemas

Seamless booking for Vue cinemas, vouchers arrived into my inbox within a few minutes, applied code at vue checkout. Flawless experience, great savings.

24 de abril de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for your excellent review, Yousuf! We're really glad to hear that you're benefiting from our service, and look forward to helping you save even more as we approach blockbuster season!

Valorada con 5 estrellas sobre 5

Because THE human touch can beat ANY AI in Customer Service

Having lived and worked in France, the UK even the USA in the Hospitality Industry, private Service, Commerce, Retail, the CAB, Mentoring, Commerce and much more, I am in awe of their Customer Service.

We had to have some tickets replaced because of a small unforeseen health hiccup with my wife and they did!

Yes, human customer service when usually going the extra mile does beat ANY AI!

Thanks

Mr Pascal Gillon
Founder
Gillonium.org

21 de abril de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for your kind words, Pascal. We’ve shared your feedback with our customer service team - they’ll be delighted to hear it. We’re so pleased to have you as part of The Cinema Society and look forward to helping you save on all the exciting releases ahead.

Valorada con 1 estrellas sobre 5

Scam!

Scam!! - doesnt work - just states code already locked in with no tickets issued

29 de marzo de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi Dave, this doesn't sound right at all and we're sorry to hear you are having issues. If you haven't done so already, please pop us an email to cinemasocietyclub@wearespark.com

We'll get to the bottom of this. Many thanks.

Valorada con 5 estrellas sobre 5

Customer service was truly excellent…

Customer service was truly excellent when I had an issue to resolve. Very prompt. Keep up the great work.

23 de marzo de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for taking the time to leave a fantastic review, Kevin! We're glad to hear you had a great experience. We hope you continue to benefit from the service throughout this blockbuster year of cinema.

Valorada con 1 estrellas sobre 5

Scan, not saving money but paying more instead

I purchased vouchers for me and my daughter to go to the cinema today, Mother’s Day. I didn’t check previously as in their website it states you are saving money through their vouchers and silly me just went with it. But what’s my surprise when I went to the Odeon site to purchase the tickets and I realised it would have beed cheaper to buy the tickets without the vouchers, just straight from their site. An adult and child ticket on odeon website is £18 but I paid £22.98 instead by using the vouchers. Totally misleading service and very disappointing. Feel totally scammed

15 de marzo de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi Maria, thank you for your message. We've been in touch with you via email and as stated, you're covered by our Price Guarantee. So we've refunded the difference, plus 10% so that you are still making a saving. If you have any further questions, please do reach out to us via the existing email chain. Many thanks.

Valorada con 1 estrellas sobre 5

Paying £5 more to use a…

Paying £5 more to use a savings voucher rather than going to cinema directly for 2 people after booking fee. I would argue that's a scam and not a saving. Won't be using again.

If this happens to anyone else take a look at the cinemas societies price guarantee but don't expect it to be better than if you book direct or use another method to find a voucher

8 de marzo de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi Tom, the booking fee is what the cinema charges you when making any online booking on their website (with or without a discount). If you wish to avoid paying the booking fee, it is advised to go straight to the box office at your chosen cinema. If you have any questions at all, please feel free to email us directly at cinemasocietyclub@wearespark.com

Many thanks.

Valorada con 5 estrellas sobre 5

Initially the worthwhile reduction in…

Initially the worthwhile reduction in cost to watching a film at Odeon. Then the easy and quick response I needed for a query - wouldn't hesitate to recommend joining this Society - I shall look forward to going more often now to watch a film. Its not often you get an opportunity such as this.

26 de febrero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi Marianne, thank you taking the time to leave a fabulous review! We're really glad that our savings mean that you're able to go more often and with that - support cinema! Look out for some massive releases in the months to come...

Valorada con 4 estrellas sobre 5

Voucher didn't work, but issue resolved quickly.

I bought a voucher from The Cinema Society (TCS), but it didn’t work when I tried to use it on the cinema’s website. I contacted TCS by email on a Sunday and received a reply within two hours acknowledging the issue and asking for some time to investigate. Around four hours later, the problem was fully resolved. I was also offered a refund, which I declined. Overall, the issue was handled quickly and professionally.

15 de febrero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi Ben, thank you for your review. We’re sorry the voucher didn’t work initially, but we’re glad we could resolve the issue quickly for you. We really appreciate your patience when the unexpected happens (which is rare!), and hope you continue to enjoy saving at the cinema with us.

Valorada con 5 estrellas sobre 5

Great prices and options

Great prices and options. Definitely help to make cinema experiences more affordable. And the customer service team is brilliant, quick and easy to solve all questions. I would definitely recommend using their services

12 de febrero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for taking the time to leave us this fantastic review, Indira! Reviews like this help others discover us, so we appreciate that. We're glad to hear that you're benefiting from our service, and we look forward to helping you save on more as we get deeper into 2026!

Valorada con 5 estrellas sobre 5

Excellent Society .

Joined the Cinema Society a few months ago and really pleased with the ease of buying tickets and redeeming them at our local Odeon cinema. Much cheaper than buying direct from the cinema. The emails giving details of new films and trailers to watch are very helpful in choosing a film to see.

5 de febrero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

We really appreciate your kind words, Maureen! We're glad to have you on board, it's great to hear that you're taking advantage of our savings and enjoy our weekly emails. Look out for our new and improved site coming soon, which should make getting your cinema savings even easier!

Valorada con 1 estrellas sobre 5

Does not offer any discounts

Does not offer any discounts, everytime I go on it says purchasing direct will be cheaper absolutely pointless

5 de febrero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Hi Shireen, we're sorry that there isn't a discount available for your selected cinema at the moment. We always try to be as transparent as possible by showing this before you complete your purchase. You may find savings available at other cinema chains nearby, so it’s worth checking those too. Many thanks.

Valorada con 5 estrellas sobre 5

Treat yourself more often with Cinema Society Club

Easy to use and it’s great getting good seats for a reasonable price 😊

14 de enero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for taking time to leave a positive review, Mrs P! We're glad to hear that you are taking advantage of good seats whilst making a saving with us.

Valorada con 5 estrellas sobre 5

Great Discounts

Easy to use, big savings on cinema tickets - have been using for more than a year and it really helps when taking family to cinema.

11 de enero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for your fantastic review! We’re delighted to hear that our savings have made a real difference for you and your family. With so many great family releases this year, we hope you continue to enjoy making the most of our service.

Valorada con 5 estrellas sobre 5

Excellent very helpful and pleased and…

Excellent very helpful and pleased and a very satisfied customer indeed

3 de enero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for your kind review, Nicola! 2026 is looking like a great year for cinema and we look forward to helping you save money on all your big screen movie choices this year.

Valorada con 5 estrellas sobre 5

Love this company

I've been using the club for years through membership of a twins charity. Two days ago my sons came down with a vomiting bug at the very last minute so contacted Cust Services at Cinema Society in the hope they would reissue the vouchers. They could not have been more helpful and understanding - and prompt! Cinema is expensive for families so I hugely appreciate the discounts (its the difference between my kids being able to enjoy or not), and in this case, the flexibility and ease that they showed.

2 de enero de 2026
Opinión espontánea
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Respuesta de The Cinema Society Club

We appreciate your brilliant review, Colette! We're glad we were able to assist when required, and we sincerely hope everything is fine. It’s great to hear we’ve helped cut down the costs of your family cinema visits, and we hope you’ll continue to benefit throughout this blockbuster year ahead.

Valorada con 5 estrellas sobre 5

Great savings to be had

Easy to use and useful savings to be had for regular or occasional cinema visitors. Keep the big screen alive at a discount.

29 de diciembre de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for your brilliant review, Kevin.. and thank you for supporting cinema, this is what we're all about and it's great to have you on board. 2026 is looking like an even bigger year for cinema and we look forward to helping you save on all your big screen movie choices!

Valorada con 5 estrellas sobre 5

A great way to “escape” any situations…

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and so l asked the friendly staff to assist in paying via another method, until my new card arrived. Much appreciated! 👍

10 de diciembre de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Thank you for your fantastic review! We agree, there's nothing quite like an escape at the cinema. We're glad we were able to assist in helping you purchase via another method, and we look forward to helping you save on the fantastic lineup of films coming your way this year!

Valorada con 5 estrellas sobre 5

Very easy and quick to book cinema…

Very easy and quick to book cinema ticket vouchers. Cineworld tickets are about 40% cheaper. Vue and Odeon are not a great deal to purchase from here so should give a 4 star however giving a 5 star rating due to the customer service. The customer care is very prompt and quick in responding. I accidentally order tickets for the wrong day and then emailed the customer care who replied back and refunded me the ticket amount in less than an hour.

26 de diciembre de 2025
Opinión espontánea
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Respuesta de The Cinema Society Club

Many thanks for taking the time to leave a review, Lohith! We're glad that we're able to save you a considerable amount of money and happy to hear that we were able to resolve an issue quickly for you. We hope you continue to take advantage of our great savings in 2026.

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