My user experience is great. I am a member since 3 years and I always get my cinema tickets using The Cinema Society. Simply because of discount and no hidden charges or delivery fees. Instead of payi... Ver más
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My user experience is great. I am a member since 3 years and I always get my cinema tickets using The Cinema Society. Simply because of discount and no hidden charges or delivery fees. Instead of payi... Ver más
La empresa ha respondido
Twice this company took money for invalid codes and am still awaiting refunds! The ticket price of £8.49 is same regardless of buying £5.09 voucher!!! Steer clear
giving you cheaper tickets instead of handing your wallet over to the cinema to get fondled for all it's readies, what's not to like?! have used several times now, recommend giving them a whirl!
La empresa ha respondido
I recently thought that I'd purchased a voucher for a film, but had inadvertently chosen a food voucher. On realising this, I contacted the team by email and requested a refund. In u... Ver más
La empresa ha respondido
Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public. Please email us for details.
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Fast and friendly customer service who helped me to correct my mistake 🙏

Respuesta de The Cinema Society Club
Seamless booking for Vue cinemas, vouchers arrived into my inbox within a few minutes, applied code at vue checkout. Flawless experience, great savings.

Respuesta de The Cinema Society Club
Having lived and worked in France, the UK even the USA in the Hospitality Industry, private Service, Commerce, Retail, the CAB, Mentoring, Commerce and much more, I am in awe of their Customer Service.
We had to have some tickets replaced because of a small unforeseen health hiccup with my wife and they did!
Yes, human customer service when usually going the extra mile does beat ANY AI!
Thanks
Mr Pascal Gillon
Founder
Gillonium.org

Respuesta de The Cinema Society Club
Great deals and very helpful customer service

Respuesta de The Cinema Society Club
Scam!! - doesnt work - just states code already locked in with no tickets issued

Respuesta de The Cinema Society Club
Customer service was truly excellent when I had an issue to resolve. Very prompt. Keep up the great work.

Respuesta de The Cinema Society Club
I purchased vouchers for me and my daughter to go to the cinema today, Mother’s Day. I didn’t check previously as in their website it states you are saving money through their vouchers and silly me just went with it. But what’s my surprise when I went to the Odeon site to purchase the tickets and I realised it would have beed cheaper to buy the tickets without the vouchers, just straight from their site. An adult and child ticket on odeon website is £18 but I paid £22.98 instead by using the vouchers. Totally misleading service and very disappointing. Feel totally scammed

Respuesta de The Cinema Society Club
Paying £5 more to use a savings voucher rather than going to cinema directly for 2 people after booking fee. I would argue that's a scam and not a saving. Won't be using again.
If this happens to anyone else take a look at the cinemas societies price guarantee but don't expect it to be better than if you book direct or use another method to find a voucher

Respuesta de The Cinema Society Club
Initially the worthwhile reduction in cost to watching a film at Odeon. Then the easy and quick response I needed for a query - wouldn't hesitate to recommend joining this Society - I shall look forward to going more often now to watch a film. Its not often you get an opportunity such as this.

Respuesta de The Cinema Society Club
I bought a voucher from The Cinema Society (TCS), but it didn’t work when I tried to use it on the cinema’s website. I contacted TCS by email on a Sunday and received a reply within two hours acknowledging the issue and asking for some time to investigate. Around four hours later, the problem was fully resolved. I was also offered a refund, which I declined. Overall, the issue was handled quickly and professionally.

Respuesta de The Cinema Society Club
Great prices and options. Definitely help to make cinema experiences more affordable. And the customer service team is brilliant, quick and easy to solve all questions. I would definitely recommend using their services

Respuesta de The Cinema Society Club
Joined the Cinema Society a few months ago and really pleased with the ease of buying tickets and redeeming them at our local Odeon cinema. Much cheaper than buying direct from the cinema. The emails giving details of new films and trailers to watch are very helpful in choosing a film to see.

Respuesta de The Cinema Society Club
Does not offer any discounts, everytime I go on it says purchasing direct will be cheaper absolutely pointless

Respuesta de The Cinema Society Club
Easy to use and it’s great getting good seats for a reasonable price 😊

Respuesta de The Cinema Society Club
Easy to use, big savings on cinema tickets - have been using for more than a year and it really helps when taking family to cinema.

Respuesta de The Cinema Society Club
Excellent very helpful and pleased and a very satisfied customer indeed

Respuesta de The Cinema Society Club
I've been using the club for years through membership of a twins charity. Two days ago my sons came down with a vomiting bug at the very last minute so contacted Cust Services at Cinema Society in the hope they would reissue the vouchers. They could not have been more helpful and understanding - and prompt! Cinema is expensive for families so I hugely appreciate the discounts (its the difference between my kids being able to enjoy or not), and in this case, the flexibility and ease that they showed.

Respuesta de The Cinema Society Club
Easy to use and useful savings to be had for regular or occasional cinema visitors. Keep the big screen alive at a discount.

Respuesta de The Cinema Society Club
A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and so l asked the friendly staff to assist in paying via another method, until my new card arrived. Much appreciated! 👍

Respuesta de The Cinema Society Club
Very easy and quick to book cinema ticket vouchers. Cineworld tickets are about 40% cheaper. Vue and Odeon are not a great deal to purchase from here so should give a 4 star however giving a 5 star rating due to the customer service. The customer care is very prompt and quick in responding. I accidentally order tickets for the wrong day and then emailed the customer care who replied back and refunded me the ticket amount in less than an hour.

Respuesta de The Cinema Society Club
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