Lost $177. When vouchers were activated, all three tickets turned out to be invalid. Tried to call the office, got no call. Wrote on the web chat, no response. Money was not returned.
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Consulta las opiniones de los clientes
We experienced everything from Taylor Swift being described as 'yum' (coming from a man in his 50s or 60s) to being recommended to not experience Korea town because their food is gross. He spent the w... Ver más
Would give zero stars if it was possible! I bought a ticket for the bus to woodbury common, which I had to present at the shortline ticket counter to redeem. But when they checked it, it said the ti... Ver más
Having used City Sightseeing in Glasgow, London, Barcelona, Berlin, Munich and Paris we were really looking forward to the NYC tour; sadly we were disappointed. We had two day hop on and off tickets.... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
City Sightseeing New York provides hop on, hop off boat tours on New York City harbor. Our fleet of sightseeing cruises provides you with the best view of Statue of Liberty, NYC skylines and bridges. Come ride with us on a cruise to learn more about the famous city. The twilight cruises provides views of illuminated NYC skyline and bridges that is awesome.
Información de contacto
455 12th Ave, 10018, New York, Estados Unidos
- (212) 445-7599
- info@citysightseeingnewyork.com
- citysightseeingnewyork.com
Not happy
I was so excited to go to New York and have fun so I bought the 48 hr hop-on hop-off tour. I was so disappointed because the staff doesn't seem to be helpful. I approached them to ask for directions and suggestions for the next stop. They were very friendly when I first approached them, and asked me if I want to purchase a tour package. Their friendliness changed when I said I have already purchased one and I just need help with directions. They almost didn't want to help me and just made me cross the street and told me to catch the next bus, without clear directions. I ended up using the "Via" app. I only boarded the bus once, which is so sad and is absolutely not worthy of the price I paid. The staff at the empire state office where I bought the ticket was so kind and helpful though. Other than that, no bueno.

Respuesta de City Sightseeing New York
Tour-ifying experience!!!
Overall the tour was "tour"ible... traffic was crazy and there was no heat to be found anywhere on the bus... seriously why would they not have heat running at least under the seats. The guide was nice but we sat so long in traffic that he ran out of things to say... definitely wouldn't spend the money on this again... rather take the train and walk through the city!!!

Respuesta de City Sightseeing New York
Good tour but need to work on their online purchasing
The tours were good we choose the 2day pass. The only thing that was really frustrating is that we bought the tickets online with a very small discount then still needed to go to the office to get the receipt. We waited in that line for a hour. In Los Angeles we used city sight seeing aswel and bought the tickets online and got the receipt printed on the buss which is way more convient.
Please Read!
We had a large group of eight and throughout two days had 4 guides, two were wonderful middle aged blond haired gentlemen, other two were birds that you couldn't understand, one that was so rude to my group I had asked for his name..he and the driver would not give out
Very useful I really recommend if you are in New York City
If you are visiting new York City I will recommend it if you want to know the city, and easy to locate everywhere in NY
It all depends on the narrator/guide
We bought the $59 hop on/off NYC 48 hour pass. We learned quickly that the enjoyment and education of the tour is greatly dependent on the guide/narrator. Our first tour guide (going uptown) seemed bored with his job. The Brooklyn tour with Jose was excellent. The Downtown tour was great. I'd do it again.
Great tours, great tour guides!
The total says it all, the tours around New York were great, they went to all the key places, and the tour guides on the busses we're fantastic too, each one providing their own tidbits of wisdom. Would recommend to anyone wanting to visit New York!
Worth every penny!
I was excited for the value I knew I was getting when I bought the passes. It turned out to be EVEN BETTER than advertised!! When going to the various tourist destinations, there were separate lines for people with vouchers. This allowed us to skip line, after line, after line! That made everything that much more enjoyable!
However, don't fall for the $25 'skip the bus line' upgrade when you go to pick up your vouchers. We were there for Thanksgiving week. It was a very busy time and we were able to get on a bus every time without any issue.
Great!
The tours offered for the New York All Around Town was great. My only reservation was the first tour we took on the Downtown Bus. The Live tour guide had such an angry demeanor, even though he said that's how Brooklyn people are. However, when we got onto the Uptown Bus Tour, you could tell the difference of the much nicer tour guide. In the end, the Bus Tour was excellent and we were able to get on and off at our convenience.
Really worth the price for a 6-pack or 7-pack
We were able to go to 6 of the 7 attractions we wanted, but we still were able to pay a lot less than if we went to each one individually.
The only issue we encountered (which is why I am rating this 4 stars) is that when we went to the Empire State Building (the 6th attraction we were seeing), we were told that there were a group of tickets that were marked for the ESB, although I was not told this by the person who provided me with the vouchers. Thankfully, someone in the ESB office was able to re-print by vouchers and convert them to working vouchers for the ESB.
Lifesaver!!!! Very happy to use your transportation, made it easy to get around..
We will definitely use your buses in the future and will spread the good news to all of our friends who might be visiting NYC.....
Having to juggle a mountain of paper slip tickets was too cumbersome
You really need to switch from 10 yards of paper slips for tickets over to booklets. It was just too cumbersome and awkward.
DO not Recommend it!
City Sightseeing has not enough buses compared with other companies. For example, while we waited for our bus, six Big Bus buses passed in front of us. Also, tour guides were very rude telling people to be silent. They were all seated at the top of the bus under the plastic roof taking 2 seats while customers were seated in the open. Definitely, I do not recommend them.

Respuesta de City Sightseeing New York
Brilliant. Got VIP pass, worth every Dollar.
Get the VIP pass 25 dollars no queing. Brilliant
New York in a day
I'm here on business and only had one day for sightseeing. Took the tour bus and did the uptown and downtown tours. Great experience and saw most of NY in those few hours. Guides were great, especially Sally on the uptown tour. Great sense of humour and made the tour for me!
Not satisfied!!!
Lots of Problems and the Vouchers, no help by the staff, unfriendly!

Respuesta de City Sightseeing New York
Nice overview of the city
The routes were inventive and covered known highlights and lesser known landmarks. The drivers also navigated the traffic well. Some guides were better informed than others, but that is the luck of the draw.
Photographer
The tour was great fun and informative however the photographer was very annoying demanding and RUDE....5 stars for the city sight seeing tour company -500 stars for the photographer
Worth the puchase
We purchased the FreeStyle pass on line. The process to pick up your tickets is seamless. The tour guides are very informative and humorous, however one of the guides on the bus talked about drinking and bars constantly just FYI.
red bus
have not used these tickets, but going to New York next week, so will ride the red bus then.
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