After being with Clear Business for many years they then partnered with Yu Energy and they put me across to them for my electric. It’s a nightmare, faulty smart meter, then taking over £600 out of my... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Very experienced and helpful. Really helped us as we are definitely not techies, got a card reader and water sorted out in 1 simple phone call. Thank you Ikhlaq Ali, I thoughly recommend clear busines... Ver más
La empresa ha respondido
Really good. Didn't have to wait long on the phone and once i got lisa bate, she understood my problem instantly and went over and above to correct a previous error and get me the best possible soluti... Ver más
La empresa ha respondido
David fully explained the cost and the better options that were now available to us. He ensured that the documents were signed and signposted me to all the relevant sections to read. He was polite a... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de energía
- Seguros para empresas
- Servicio de pago
- Proveedor de servicios de telecomunicaciones
- Compañía de servicios públicos de agua
Escrito por la empresa
We offer a wider range of essential services to UK small businesses than any other provider . With us you get energy, electricity, gas, water, broadband, mobile, voice, payment services and insurance through Simply Business. Multi-service delivery for small businesses, all in one place. Simple. Giving you more time to run your business. We're already making life simple for many small businesses. So, get all the essential services you need, and none of the hassle you don’t.
Información de contacto
Manchester, Reino Unido
- 0330 094 5059
- newsletter@clearbusiness.co.uk
- clearbusiness.co.uk
4,4
Excelente
11 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Great guy
Great guy. Extremely helpful. Saved me a good bit of cash too!
17 de abril de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very polite
Very polite, clear and quick with dealing with my renewal package.
17 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Stacey,
We're happy to hear that your renewal package was handled quickly and clearly. Thank you for your positive feedback and for taking the time to share.
Lucy,
Resolution Excellence Specialist
5* Customer Service
When I called, the call was answered almost immediately and I spoke to Ash. He couldn't have been more helpful. We talked through what I needed and he recommended a product which fitted perfectly with my business. I would highly recommend Clear Business.
17 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Fiona,
We're happy to hear that our team provided such helpful support. It's great to know the recommendation aligned perfectly with your business needs. Thank you for recommending us!
Lucy,
Resolution Excellence Specialist
When I hit a brick wall trying to solve…
When I hit a brick wall trying to solve an issue, I called Richard and in no time at all, problem sorted!
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Dan Edwards,
We're happy to hear that the issue was quickly resolved! We appreciate you letting us know about your experience and thank you for your feedback.
Lucy,
Resolution Excellence Specialist
All the people I have spoken to have…
All the people I have spoken to have been so polite,friendly&helpful,Jamal especially
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Alisa Mower,
We appreciate you sharing your experience! We're so glad to hear that our team was polite, friendly, and helpful. Thank you for your feedback.
Lucy,
Resolution Excellence Specialist
Comprehensively covered all the details…
Comprehensively covered all the details taking the time to ensure all was clear.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
M Ruth Stephens,
We're happy to hear that our attention to detail and clarity met your needs. Thank you for your positive feedback; we appreciate it very much.
Lucy,
Resolution Excellence Specialist
A positive experience with this…
A positive experience with this manager, Aleks
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Asif,
We're glad you had a positive experience. Thank you for sharing your feedback with our team; we appreciate it.
Lucy,
Resolution Excellence Specialist
great service
Aaron from technical fault team was great, listened to what I wanted and sorted it, no messing around.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Steven James Thompson,
We're happy to hear that Aaron listened to your needs and resolved the issue efficiently. We appreciate you sharing your feedback with us.
Lucy,
Resolution Excellence Specialist
Clear Business = Clear Customer Communication
Rudi was very clear and concise and left me feeling reassured
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Shane,
We appreciate you sharing your thoughts. We are so glad that our service left you feeling reassured with clear and concise information.
Lucy,
Resolution Excellence Specialist
Ikhlaq Ali - Do Not Deal With Him - Whole Team Covering Up For Him & Won’t Pass You To The Manager
I had an extremely disappointing experience with ClearBusiness, particularly with their representative Ikhlaq Ali. He entered the wrong company details in my contract, which completely messed up my payments. Despite many calls, he never returned my messages, and the team refused to connect me with him or take responsibility. I wasted a whole day trying to get this fixed with no resolution. Very unprofessional service — would not recommend ClearBusiness to anyone.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Ravi,
We to are sorry to hear about the trouble you experienced. It is disheartening that incorrect details were entered, impacting your payments, and that communication was lacking. We are looking into this to prevent similar issues from occurring. We have sent you a request to provide us with further information to locate your account, so we can investigate this properly.
Lucy,
Resolution Excellence Specialist
Brilliant service Shaun Holden talked…
Brilliant service Shaun Holden talked me through everything and helped me out when needed
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Kayleigh Forster,
We're happy to hear that you received brilliant service and that everything was thoroughly explained and helpful. We appreciate you sharing your positive experience!
Lucy,
Resolution Excellence Specialist
Shazu was very helpful in renewal process
Shazu was very clear, friendly and helpful throughout the renewal process. Very please with your willingness to offer discounts… many thanks.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Tommo W,
We're happy to hear that the renewal process was clear and friendly. We appreciate your positive feedback regarding our willingness to offer discounts. Thank you!
Lucy,
Resolution Excellence Specialist
Kofi was very helpful and patient
Kofi was very helpful and patient. He managed to get our bills down as we hardly use any water.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
E Preston,
We're happy to hear that you had a positive experience. We appreciate you mentioning how helpful and patient Kofi was in lowering your bills. Thanks for your feedback.
Lucy,
Resolution Excellence Specialist
My first thanks go to Clear Business…
My first thanks go to Clear Business for choosing such polite and understanding colleagues. My second thanks, of course, go to Megan Holmes, who answered all my questions with such patience and kindness.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Umit Tuylu,
We appreciate you sharing your feedback. We're happy to hear that you found our colleagues polite and understanding and that your questions were answered with patience and kindness.
Lucy,
Resolution Excellence Specialist
Joey Ousta was helpful
Joey Ousta was helpful, friendly and quick to reply with any information needed.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Lucy Fotheringham,
We appreciate you sharing your thoughts. We are so glad to hear that our service was helpful, friendly, and quick to respond to your needs.
Lucy,
Resolution Excellence Specialist
James Clark was amazing helped me…
James Clark was amazing helped me though the whole process
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
samantha kineton,
We're happy to hear that you had such a positive experience. Thank you for sharing your feedback; we appreciate it greatly.
Lucy,
Resolution Excellence Specialist
Excellent Service!
David fully explained the cost and the better options that were now available to us. He ensured that the documents were signed and signposted me to all the relevant sections to read. He was polite and friendly and very professional throughout. Thanks David!
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Thorniewood,
We appreciate you sharing your feedback! We're happy to hear that David fully explained the available options and ensured the documents were signed, and that you found the service polite and professional. We value your feedback!
Lucy,
Resolution Excellence Specialist
''Abi - Early Contract Renewal "
On listening to a problem that I was experiencing with the contract, Abi took prompt action to resolve the problem to my satisfaction and renew the contract early. My score would have been a five if the technology had worked properly.
13 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
customer,
We appreciate you bringing this to our attention. We're glad Abi was able to resolve the contract issue and appreciate your feedback regarding the technology. We'll look into this.
Lucy,
Resolution Excellence Specialist
I recently switched my business…
I recently switched my business broadband through Clear Business, and I couldn’t be happier with the service I received. Shaun Holden was absolutely outstanding from start to finish. He was extremely helpful, polite, and provided excellent customer service throughout the entire process.
What really stood out was how he took the time to build a genuine rapport with me, making everything feel easy and stress-free. He explained things in a way that was simple to understand, which I really appreciated as I’m not very confident with technology.
Shaun also went above and beyond by helping me with the forms, ensuring everything was completed correctly without any hassle. He made me feel completely at ease and supported every step of the way.
I would highly recommend both Shaun and Clear Business to anyone looking to switch broadband — a truly professional and friendly service.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
Lee-Anne Miller,
We're happy to hear that you had a positive experience switching your business broadband. We appreciate your kind words regarding the support you received. It's great to know that the clear explanations and assistance with the forms made the process easy and stress-free for you. Thank you for recommending our services!
Lucy,
Resolution Excellence Specialist
Really good Lisa Bate
Really good. Didn't have to wait long on the phone and once i got lisa bate, she understood my problem instantly and went over and above to correct a previous error and get me the best possible solution. Very efficient and explained everything concisely, so even a tech-beginner like I, could understand.
16 de abril de 2026
Opinión espontánea
Respuesta de Clear Business
David Rawlinson,
We're happy to hear that you didn't have to wait long and that your problem was understood instantly. It's great to know that the solution provided was efficient and easy to understand. We appreciate your feedback!
Lucy,
Resolution Excellence Specialist
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