Clearcover Opiniones 340

TrustScore: 2 sobre 5

2,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I received a non-renewal notice for failure to complete a questionnaire which I never received. A company that allows you to sign up and pay and do EVERYTHING on a mobile app. Suddenly needs you to... Ver más

Valorada con 1 estrellas sobre 5

I had an extremely frustrating experience with Clearcover following a car accident in August 2023, and it only got worse over time. After my accident, my vehicle was declared a total loss.... Ver más

Valorada con 1 estrellas sobre 5

Suddenly increased premium by 70% without cause and changed form monthly billing to full up front premium without ANY NOTICE. This is a scam, and now I can't even cancel my policy as their chat has di... Ver más

Valorada con 1 estrellas sobre 5

Filed a claim October 26th 2024. Little to no progress I was hit in the rear Driver was uninsured. Clear over took 3 weeks to determine the driver that hit me had no insurance. No other alternative l... Ver más

Información sobre la empresa

  1. Aseguradora

Escrito por la empresa

Affordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

340 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Need A lot of things to improve on

I believe Clearcover is fairly new Campany and it really needs a lot of improvement.
I had to call always only received call from littleton 2-3 times. They never listen to you.
I had couple of after market parts on my vehicle. “Which was totaled loss.”
I sent receipts and was never paid, and lied that it is included in the settlement.
I called snapsheet to verify if it was included
And they said it wasn’t included.
So my adjuster was lying to me.
I told her 5-6 times and littleton didn’t care at all. And I gave up.
Took 4 months to receive my payment. :(
Honestly very poor experience
And will be closing my policy with Clearcover.

9 de noviembre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Hardeep, we're so sorry to hear that your claims experience has not met your expectations! We strive to provide a great and easy claim experience, and we never want to let our customers down. We have passed your experience along, and a member of our team will reach out shortly to address your concerns.

Valorada con 5 estrellas sobre 5

I switched to Clearcover at the recommendation of my son to get better rates.

I switched to Clearcover at the recommendation of my son. My prior insurance kept raising rates each renewal period. With Clearcover, I was pleasantly surprised when rates were lower on my first renewal period. It was easy to sign up and the representatives were super friendly and supportive. I would recommend Clearcover to everyone.

5 de noviembre de 2021
Opinión espontánea
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Respuesta de Clearcover

We love that you're saving so much on car insurance with us! We are so appreciative to have you as a Clearcover customer.

Valorada con 5 estrellas sobre 5

The future of car insurance!

It’s was so fast and easy to get a quote and the rate was lower and for more coverage than another other insurance company! It was also easy to finalize my coverage and start my policy! I love how everything is in the app and the app is so easy to use! This is the future of car insurance! Highly recommend!

5 de noviembre de 2021
Opinión espontánea
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Respuesta de Clearcover

We are so glad that you are loving your digital car insurance experience with us! Thank you for being a Clearcover customer.

Valorada con 5 estrellas sobre 5

Super supportive

Best insurance I’ve had.Awesome customer service.

3 de noviembre de 2021
Opinión espontánea
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Respuesta de Clearcover

Thank you for the 5-star review, Mike!

Valorada con 5 estrellas sobre 5

So far so good……switched to Clearcover…

So far so good……switched to Clearcover about a month ago…….the coverages were easy to choose and sign up for……..: rates are very reasonable.

3 de noviembre de 2021
Opinión espontánea
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Respuesta de Clearcover

We're glad we made your car insurance experience a little easier, William! Thank you for the positive review.

Valorada con 5 estrellas sobre 5

They WILL save you money!

Very good service. Very good price. Saved me ALOT of money. I highly recommend them.

3 de noviembre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Karen, we love reading this! We are so glad we could help you save money on car insurance without sacrificing quality. Thank you for being a Clearcover customer!

Valorada con 5 estrellas sobre 5

George was amazing

George was amazing, respectful and even shared a laugh or two to show he is really a human at heart. I’ve dealt with a lot of representatives that read from a book it feels like, definitely is a good feeling knowing someone knows what they are doing from the heart.

3 de noviembre de 2021
Opinión espontánea
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Respuesta de Clearcover

Thank you for the positive words!

Valorada con 5 estrellas sobre 5

Easy, Reliable and Affordable

My Clearcover experience has been nothing but easy, fast. reliable and transparent. I switched over to Clearcover about a year ago and everything I need to access is right on my app—and not to mention—I have the same exact coverage as before with my other company, but for $150 cheaper every month. Worth it!

25 de octubre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Amber – we love reading this! We're glad we could make your car insurance experience a little easier and help you save money too. Thank you for being a Clearcover customer!

Valorada con 5 estrellas sobre 5

The rate is cheap

The rate is cheap. If the rate is a bit more reasonable/affordable, I will retake the service of clear cover.

14 de octubre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Anayet, we're so glad we could help you save on car insurance! Thank you for the 5 stars, and we hope you'll choose us as your insurance provider again in the future.

Valorada con 5 estrellas sobre 5

The estimation process is super fast

The estimation process is super fast. I submitted claim at 4:00 pm and the estimation came out at 5:30 pm. All process goes pretty fast. I would high recommend this company to anyone

9 de octubre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Tracy, we love reading this! We're glad we could be there for you in your time of need. Thank you for being a Clearcover customer!

Valorada con 1 estrellas sobre 5

Terrible terrible company!!

Terrible terrible company!!
I had a good deal for Insurance until they CANCELED my policy in one day!! Without any written letter email, text message or anything!! I made my payments on time and i am a model insurance client, no tickets, no accidents, just a normal client.
I was going to pay 1 day late due to my pay period and boom, insurance lapse. I would avoid this company like the flu.

6 de octubre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Brayan, We are very sorry for your recent experience and that we fell short of your expectations. Our team will be in contact shortly to help things get back on track with your policy.

Valorada con 3 estrellas sobre 5

Good price bad service

Good price. But the service was bad after accident. It tooks months...

I feel like my adjustor was trying very hard to move the claim along and I appreciated her efforts. However everything seemed to be delayed.

Also, my refund was sent to entirely wrong email address.

5 de octubre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Vnay, we're very sorry to hear about your recent experience with us and any frustration it may have caused. That's never the experience we want for our customers. We would love to get this sorted out for you as soon as possible. Please email us at claims@clearcover.com and use the subject line TRUSTPILOT REVIEW and our team will get to work on this.

Valorada con 5 estrellas sobre 5

Great coverage at an affordable price

Great coverage at an affordable price. I’ve been with clearcover 2 years and I couldn’t be happier. Their app makes everything so convenient! I recommend Clearcover each and every time someone brings up auto insurance.

21 de septiembre de 2021
Opinión espontánea
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Respuesta de Clearcover

We're glad we could help you get great coverage while helping you save. Thank you for the kind review!

Valorada con 5 estrellas sobre 5

Quick and easy !!

Quick and easy !!! They reached out to me after I filed claim definition of reliable service

7 de septiembre de 2021
Opinión espontánea
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Respuesta de Clearcover

We love reading this! Thank you for the kind words, Tyler.

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with. Easy to sign up and the person I was dealing with was amazing. Her customer service skills were top notch. And the monthly rates are exactly what I needed. Thank you for making my life a little easier

4 de septiembre de 2021
Opinión espontánea
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Respuesta de Clearcover

We're glad you're enjoying your car insurance experience with us! Thanks for being a Clearcover customer.

Valorada con 1 estrellas sobre 5

Customer service doesn't respond

Horrible customer service. Possibly the worst I have ever dealt with. I had a payment not go through on the day it was due due to a card mix up. I immediately added a different card to the file and the payment went through on the exact same day. I even received a confirmation email saying that the payment had been received. About a week later I received a letter saying they have now canceled my policy due to non payment. I have been trying to get a hold of them for almost a month to try and sort it out and have not heard a single word from them. My Credit Union is now threatening to cancel the loan on my vehicle due to the cancellation of the policy which I already paid for and clear cover has not returned even a single email or phone call, unless you count an automated response that just says that they received your message. I guess if you enjoy dealing with customer service that never responds it's perfect for you.

2 de septiembre de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Spenser, we're very sorry to hear about your recent experience with us and any frustration it may have caused. That's never the experience we want for our customers. We would love to get this sorted out for you as soon as possible and will have one of our Customer Advocates reach out to further assist you.

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