Clearcover Opiniones 340

TrustScore: 2 sobre 5

2,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I received a non-renewal notice for failure to complete a questionnaire which I never received. A company that allows you to sign up and pay and do EVERYTHING on a mobile app. Suddenly needs you to... Ver más

Valorada con 1 estrellas sobre 5

I had an extremely frustrating experience with Clearcover following a car accident in August 2023, and it only got worse over time. After my accident, my vehicle was declared a total loss.... Ver más

Valorada con 1 estrellas sobre 5

Suddenly increased premium by 70% without cause and changed form monthly billing to full up front premium without ANY NOTICE. This is a scam, and now I can't even cancel my policy as their chat has di... Ver más

Valorada con 1 estrellas sobre 5

Filed a claim October 26th 2024. Little to no progress I was hit in the rear Driver was uninsured. Clear over took 3 weeks to determine the driver that hit me had no insurance. No other alternative l... Ver más

Información sobre la empresa

  1. Aseguradora

Escrito por la empresa

Affordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

340 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service. Prompt response. Thanks clearcover.

17 de agosto de 2021
Opinión espontánea
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Respuesta de Clearcover

Thank you so much for the kind words! We are so happy to hear that your experience has been easy. We appreciate you being a part of Clearcover!

Valorada con 1 estrellas sobre 5

Horrible claims process. Review stage for 30 days.

My car was in an accident on 07/17, full coverage insurance with Clearcover. Claim filed on 07/18. As of 08/16 my claim is still in Review stage - Clearcover still decides whether they will pay or not. I've been without a car for a month, Clearcover towed it to their lot and keeps it there. I prepaid in full a 6 months policy. Claims are handled by Littleton Group, which refuse to provide any timeline or deadline on when the Review stage will be completed. For last 9 days all calls to adjustor are routed to voicemail, no call back. Calling Clearcover support doesn't help, they just route you to Littleton Group adjustor. DO NOT buy insurance here. I have a very inexpensive car, less than $10k market value. So if they made my claim experience this difficult, you can imagine how much runaround you will get if you'll insure a more valuable vehicle with them.

16 de agosto de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Alex, we’re sorry to hear about your negative claim experience. We strive to handle all claims with urgency. In some cases, the review period can take longer if we require additional information. If you need any further assistance, please email claims@clearcover.com.

Valorada con 5 estrellas sobre 5

Everything was handled in a timely and…

Everything was handled in a timely and professional manner!

21 de julio de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Shervon, we are delighted to read about your positive experience with us. Thank you for being a Clearcover customer!

Valorada con 1 estrellas sobre 5

Stay clear of Clearcover!

Same exact complaints as other reviewers. Stay away from this company! Customer service abysmal. Supposedly my card payment failed this month (which makes no sense) so Clearcover immediately snail-mailed me a cancellation notice. If I got that envelope one day later I'd have been out of town for work and had an uninsured car in my driveway. I called customer service and when I said I was going to cancel because of this they HUNG UP on me! For the past 2 days I've called and sat on hold for 10-15 minutes until an automated message asks me to leave a message. I've left messages twice and nobody calls me back.

16 de julio de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Derrick, we're very sorry to hear about your recent experience with us and any frustration it may have caused. That's never the experience we want for our customers. We would love to get this sorted out for you as soon as possible. Please email us at support@clearcover.com and use the subject line TRUSTPILOT REVIEW and our team will get to work on this.

Valorada con 5 estrellas sobre 5

Someone That Cared

I have been insured with Clearcover for just a little under two months. I was recently rear-ended by an impaired driver who then attempted to flee from the accident. It turned out that he was uninsured. Rodrigo was my claims specialist at Clearcover. He guided me through every step of the process during the claim. Being the first time I have had to make a claim with my own insurance company, I was a bit nervous. He kept me updated daily and was very friendly and understanding. He showed empathy and overall did an amazing job. Rodrigo is someone that went above and beyond to make sure I was made whole after the accident.

15 de junio de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Joshua, we are so glad we could be there for in your time of need and help get your vehicle back on the road. We have passed along your positive experience to our team and Rodrigo's supervisor. Thank you for being our customer!

Valorada con 5 estrellas sobre 5

Excellent

I have used other companies but I can say the experience with this company has out done them all. The customer service was by far the best. I will suggest this company to my friends and family!

28 de mayo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Deanna, we are delighted to hear that your experience has been so great. Thank you for being our customer!

Valorada con 1 estrellas sobre 5

I filled in all of the information in…

I filled in all of the information in the web site for get a quote. I am married but my wife does not have a license. I couldn't finish to get the quote.

27 de mayo de 2021
Opinión espontánea
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Respuesta de Clearcover

We're sorry to hear about any problem getting a Clearcover quote. To better assist you, can you please email us at support@clearcover.com? We'd like to get this straightened out as soon as possible!

Valorada con 5 estrellas sobre 5

Easiest, bestest insurance ever!

My wife and I have never heard of Clearcover before but our buying experience with Carvana was so great that we decided to give the recommended Clearcover by Gabi a go. Boy are we glad we chose Clearcover! A driver hit us less than 10 days after our purchase and was not insured correctly and gave us an expired insurance policy. The car was not drivable and we were left with no transportation not to mention that I was left with lots of pain from the impact. Clearcover reached out immediately and took care of everything for us. This has been highly stressful situation for us, especially without transportation and 2 little children but our agent Rodrigo has been more than amazing and made this such a breeze for us. He was very communicative and took the time to answer the questions that we had. He responded so quickly and thoroughly. We are so impressed with Clearcover and will continue to use and recommend them to everyone.

27 de mayo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Jihee, we are so glad we could be there for when you needed us! We have passed along your positive feedback to our Claims team. Thank you for being our customer!

Valorada con 5 estrellas sobre 5

Better than expected

I looked at all the 'major' company's and received ridiculous quotes! In less then 5 minutes on line, I received a great quote, great coverage and a reasonable down payment! No hiccups...no BS. Just reasonable insurance at a great price! Highly recommend!

21 de mayo de 2021
Opinión espontánea
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Respuesta de Clearcover

We so delighted to read your review and glad switching to Clearcover was such a smooth and quick process. Welcome to smarter car insurance!

Valorada con 4 estrellas sobre 5

Everyone was kind and helpful

Everyone was kind and helpful. It just seemed to take a few days longer than I, as well as others thought it would. It will be about 3 weeks from date of accident till I receive the final check. And I already bought my replacement car. Thanks to everyone.
Meredyth

20 de mayo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Meredyth, we are so glad we could be there for you in your time of need. Thank you for being our customer.

Valorada con 1 estrellas sobre 5

Clearcover Ins are liars and thieves!

My policy was set to expire on 4/15/21. I paid on the 14th using my debit card and five days later Clearcover withdrew another payment from my checking account. I called them about the overcharge and the female associate told me that they would mail me a check, and it would arrive in 5 to 7 business days. Well that was a lie! The check never came! I've called back three times and got the rep. Jack twice and he said the same thing. Expect the check in 5 to 7 business days. Still no check! Clearcover just debited my account on the 15th of this month but still haven't reimbursed me for the overcharge! I'm cancelling my policy at the end of this month, filing a claim with my bank, and moving on from this fraudulent company!

17 de mayo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Morrell, we are really sorry to hear about your recent experience with Clearcover and for any delay in your refund. We would love to get this sorted out for you as soon as possible. Please email us at support@clearcover.com and use the subject line TRUSTPILOT REVIEW and our team will get to work on this.

Valorada con 3 estrellas sobre 5

Required Too Much Checking Up On Status

This claim was mishandled. I was forced to check the status of payments to me and to the shop repairing my vehicle. I do not know where the problems stemmed from but it could have been handled differently. I am pleased with ClearCover. After running into several issues, I was led to look for reviews on the Littleton Group. I do not understand how ClearCover, which has no complaints on file, continues to use the Littleton Group for
claims-processing.

30 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Graciela, we always aim to provide an easy claims experience and apologize for any inconvenience caused. We have passed along your feedback internally, if you have any other questions or concerns about your claim please email claims@clearcover.com. We appreciate you being our customer!

Valorada con 5 estrellas sobre 5

Very happy I chose Clearcover

I was looking around for car insurance and came across Clearcover. It was very inexpensive and offered me the coverage I needed. Setting it up was super easy. I was finished and covered within 30 minutes. I downloaded the app so I can check on my account, make payments and always have my insurance card available for display when I need it. I'm pretty happy with my choice of Clearcover for auto insurance so far and hope to be with them indefinitely.

30 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

i was happily surprised

i was happily surprised, my orgininal offer still beat my current carrier and then when it was time to bind it went down more... i am thrilled

25 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Simon, we are so glad that you are saving. Thank you for the 5-stars!

Valorada con 5 estrellas sobre 5

I got a Alot Better coverage for ALOT…

I got a Alot Better coverage for ALOT Cheaper Price!! Geico charged me NOT HALF, they charged me TWICE the money that ClearCover does!! Thank you ClearCover for saving me 1100.$ a year!!!💰🤪🤑😎👍

25 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Edward, wow that is some major savings! We are excited to have you are our customer.

Valorada con 5 estrellas sobre 5

This was a very good experience David…

This was a very good experience David was a very nice gentleman and got me a wonderful quote for my car and very easy to deal with glad I chose them

24 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Julie, we love providing a seamless experience when switching to Clearcover. We are so happy to have you as our customer.

Valorada con 5 estrellas sobre 5

Very responsive

Very responsive! Helped me with any questions I had. Got me my car fixed and helped out dealing with the other insurance company. Linda was fantastic, you couldn't ask for anyone better.

23 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Alfredo, we are so glad that your claims experience was great and that we could there in your time of need. Thank you for being our customer!

Valorada con 5 estrellas sobre 5

Switched from progressive to…

Switched from progressive to ClearCover. Monthly insurance cost dropped from $440 per month to $290 per month, a $150 savings per month. Highly recommend them.

22 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Thank you for the feedback and we are excited to have you as a customer!

Valorada con 1 estrellas sobre 5

Another farce company

They take your money and then check your credit and if you have poor credit the "great deal offer" goes out the window, they're just as lousy as the rest of the insurance companies!

22 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Hey there! Thank you for the feedback. While we do offer a better, smarter car insurance product, we are not in the business of scamming anyone. Please consider checking out our BBB reviews to see what our real (unpaid) customers are saying about their experience with us. We hope you'll give us a chance to change your mind!

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