Clearcover Opiniones 340

TrustScore: 2 sobre 5

2,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I received a non-renewal notice for failure to complete a questionnaire which I never received. A company that allows you to sign up and pay and do EVERYTHING on a mobile app. Suddenly needs you to... Ver más

Valorada con 1 estrellas sobre 5

I had an extremely frustrating experience with Clearcover following a car accident in August 2023, and it only got worse over time. After my accident, my vehicle was declared a total loss.... Ver más

Valorada con 1 estrellas sobre 5

Suddenly increased premium by 70% without cause and changed form monthly billing to full up front premium without ANY NOTICE. This is a scam, and now I can't even cancel my policy as their chat has di... Ver más

Valorada con 1 estrellas sobre 5

Filed a claim October 26th 2024. Little to no progress I was hit in the rear Driver was uninsured. Clear over took 3 weeks to determine the driver that hit me had no insurance. No other alternative l... Ver más

Información sobre la empresa

  1. Aseguradora

Escrito por la empresa

Affordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

340 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

I had an awesome experience with Clearcover.

I had an awesome experience with Clearcover, it was a simple process and my agent was very knowledgeable. She answered all my questions and had me with insurance in less then 15 mins. I highly recommend this company.

8 de abril de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Candy, we are so happy that you had a great first impression and delighted that you are now a Clearcover customer! We look forward to serving you in the future!

Valorada con 5 estrellas sobre 5

i loved it was all done online and i…

i loved it was all done online and i didn't have to have LONG phone calls to get a awesome 6 month policy it was so easy and stress free i would highly recommend Clear cover THEY ARE AWESOME the rates are the cheapest by far for auto insurance CHECK THEM OUT YOU GUYS ROCK thank you clear cover, Rebecca

31 de marzo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Rebecca, we are delighted to read your experience. Thank you for being our customer!

Valorada con 5 estrellas sobre 5

Signed up through the Way app.

I originally signed up for Clearcover through the Way app. I went from $120 per month to $87 per month for full coverage. I was able to get emergency roadside, and went up 50k in insured amounts. Can't say anything bad so far about Clearcover.

29 de marzo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Chris, we are so excited to hear that you are saving and able to get better coverage. We appreciate you being our customer!

Valorada con 3 estrellas sobre 5

I feel like my adjustor was trying very…

I feel like my adjustor was trying very hard to move the claim along and I appreciated her efforts. However everything seemed to be delayed. I don't think it was her fault but I wish it hadn't taken so long to settle. Linda was very kind and cooperative.

26 de marzo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Carloyn, we appreciate you sharing your feedback with us.

Valorada con 5 estrellas sobre 5

We moved from Geico after 14yrs due to…

We moved from Geico after 14yrs due to their extreme rates. Good rates from this company hoping that we continue to have good service. Saw a review regarding not being able to get proof of insurance but I’m not sure why they can get it. It’s right there, the cards and you can download the actual insurance policy when you log into your account you don’t even have to look for it.

21 de marzo de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Melanie, we are delighted to hear about your positive experience. We are so glad you are saving and enjoying being our customer so far.

Valorada con 1 estrellas sobre 5

I have been attempting to get ahold of…

I have been attempting to get ahold of someone to have them call my local court and no one will call them back or me. All I need is verification of my old policy. That's all. I have Sat on hold several times , no one answers or calls me back.

5 de marzo de 2021
Opinión espontánea
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Respuesta de Clearcover

Thank you for reaching out to us. We are very sorry to hear that you’re having trouble getting in touch with us. Please know that we absolutely do want to help you. One of our Customer Advocates will be in contact with you shortly to help get this straightened out.

Valorada con 1 estrellas sobre 5

Unresponsive Customer Service

My husband and I just switched to clear cover because it was a good deal, however we are extremely disappointed in their customer service! It is terrible! We have been trying to get a hold of someone on their customer service team for weeks and no one will answer the phone or respond to our emails. We need proof of our new insurance or we will be fined $600 and we can’t get a hold of anyone to help us! What’s going to happen if we ever get in an accident or need their help in the future? If we don’t hear from them soon, we are just going to find new insurance.

2 de marzo de 2021
Opinión espontánea
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Respuesta de Clearcover

We’re sorry to hear that your experience has not met your expectations. We want to help get things back on track. Can you please email us with the subject TRUSTPILOT REVIEW? We'll work to get things back on track ASAP!

Valorada con 5 estrellas sobre 5

Chris is amazing second to none

How's it going I just want to say I've been working with Chris g for a few months now He's been with me for every part of the way down with these gap insurance people and he saved me the headache I just want to say thank you and Chris's awesome.

19 de febrero de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Troy, we are glad to hear this. We will pass along your experience to Chris's supervisor. Thank you for being our customer!

Valorada con 5 estrellas sobre 5

It’s real real affordable and real dependable

I my homework when looking for insurance and I found it! Price, customer service, friendly staff, and affordable!! I can’t stop telling my family about it. Seems to good to be true but I assure you this company helps me sleep better at night. 24 hour road service had my flat tire fixed and I made it to work on time! That was my second day with Clearcover!!! Thank you for being who I can count on!! Customer for life!!!

17 de febrero de 2021
Opinión espontánea
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Respuesta de Clearcover

We are so glad we could be there in your time of need! We appreciate you taking the time to share you experience.

Valorada con 1 estrellas sobre 5

Leaving Clearcover after two years

Had Clearcover for two years, zero claims. Yes, so inexpensive I bought the most expensive they had.

Last week, I had a simple request "Can I save money?" I called in - 10 minute on hold, only to get a recording to leave a voice mail. Nice. Left a message "please call" No response. Emailed "please call" No response. I just cc'd the CEO Kyle Nakatsuji "My next call is to get another insurance company."

Update - Now everyone is sorry after horse has left the barn. Client focus is an ounce of prevention...implement systems & processes in advance. Nobody is perfect but if you read my experience I gave’em THREE attempts. Judge the facts & evidence for yourself.

8 de febrero de 2021
Opinión espontánea
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Respuesta de Clearcover

We can't emphasize enough how sorry we are that you had trouble contacting us. That's never our goal. I'm glad that we were finally able to connect and get this squared away for you.

Valorada con 5 estrellas sobre 5

Easy

Easy , straight to the point and no hassle when it was time to repair my car.

3 de febrero de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Sutton, thank you for the 5-stars and so glad we could help get you back on the road.

Valorada con 4 estrellas sobre 5

Switched to Clearcover after paying…

Switched to Clearcover after paying almost $200 with Progressive even after all the discounts with being with them accident free for 8 years. Now I’m paying a little over $100 for the same exact coverage without all the extended “discounts”.

30 de enero de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Jessica, we are over the moon to hear you are saving! Thank you for being our customer.

Valorada con 4 estrellas sobre 5

Good rates

Clearcover has good rates for the same coverage compared to other companies. It was hard to get through to talk with an agent which is the reason for four star rating. Once I connected, she was very nice and helpful in getting me the coverage I wanted. I just got my insurance about two weeks ago and am very happy so far.

26 de enero de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Tom, we are sorry to hear you had trouble getting in contact with us. We always aim to provide a great experience. Thank you for taking the time to share your recent experience with us.

Valorada con 5 estrellas sobre 5

I am really impressed with the personal…

I am really impressed with the personal service from everyone and also their prices and coverage was much better than a lot of insurance companies that promise a lot especially in their TV comercials and tbeir service and their prices and coverage it’s much less when you sign up with them

25 de enero de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Hector, thank you for the 5-stars! We appreciate you taking the time to share your experience. We are excited that you are saving.

Valorada con 5 estrellas sobre 5

Great Experience

This was my first experience dealing with a loss and the Clearcover team was there to help every step of the way. I am very happy with how fast and efficient the whole process is!

19 de enero de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Chase, we are so glad we could provide a great claims experience! Thank you for being a part of Clearcover.

Valorada con 5 estrellas sobre 5

YOU WON’T REGRET IT JUST TRUST THEM

We switched with Clearcover because of their unbeatable price, but to be honest we were hesitant at first because we haven’t heard of it from anyone we know. We just decided to go because we know we’re good drivers and we wouldn’t need to file a claim anyway. Not until around 14 days after jumping to Clearcover, I had my first ever accident in several years. Part of the trauma was worrying about whether Clearcover is real or not. To my surprise: they’re the first one who reached out to me just hours after my accident without me calling out to them. Linda Hernandez from their team helped me all throughout, because I didn’t know what to do since it’s my first. She helped me go through everything; her assistance is as if she’s holding my hand in the process assuring me it’s all okay. True enough, everything was paid for without any hassle (again even if I just started with them in less than 20 days). Linda Hernandez is very quick, I am grateful to her. With her help my car feels brand new again. All the process with her helped erased the bad memories. I HIGHLY RECOMMEND CLEARCOVER. Do not even hesitate! Had we known what we know now, we would’ve chosen Clearcover since we started having cars.

19 de enero de 2021
Opinión espontánea
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Respuesta de Clearcover

Hi Anne, thank you so much for the kind words. We are so delighted to read that you had an easy claims experience. We have passed along your positive feedback to our Claims to team. Thank you so much for being our customer!

Valorada con 4 estrellas sobre 5

Good service, sub par app

I had to take the same pictures 3 times and I constantly had to redo my claims application because it does not let you go to previous steps in the app without starting over. The actual claim was great, but the app experience was sub par.

9 de diciembre de 2020
Opinión espontánea
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Respuesta de Clearcover

Hi Remington, we are sorry for any inconvenience caused. We appreciate this feedback and will pass it along to our team.

Valorada con 5 estrellas sobre 5

Wrecked car onto a warning sign

I crashed my car onto a warning sign on the highway. Left me with some injuries and my vehicle was totaled. I filed my claimed after I got out the hospital. The process was simple and easy. Also the insurance company kept in touch with me at all stages and answered all my questions/concerns. I felt very comfortable in my unfortunate situation. This would be my first wreck so there’s nothing I can compare it too but I’m highly satisfied and grateful.

30 de noviembre de 2020
Opinión espontánea
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Respuesta de Clearcover

Hi Marvin, we are so sorry to hear about your accident and hope that you are doing okay. We are glad to hear that the process was seamless for you. We will pass along your positive words to our team. Thank you for being our customer!

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