Clement Browne Opiniones 

797
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Smooth process from first enquiry to installation. Excellent communication throughout our order. Steve the fitter was polite and has done an amazing job. We had Clement Browne shutters fitted abou... Ver más

Valorada con 5 estrellas sobre 5

From initial visit to fitting the process has been faultless samples recieved sales visit was not pressurised at all. Andy the fitter arrived early waited outside untill start time, came alone whic... Ver más

Valorada con 5 estrellas sobre 5

This is now the third time we have engaged Clement Browne to fit shutters. This time it was just one window, but the previous two occasions added up to over 10! Why have we come back? Because quite si... Ver más

Valorada con 2 estrellas sobre 5

Amazing quality blinds however fitted incorrectly so we are unable to open up the shutter doors flush to our living room walls therefore they always have to remain closed, this is an issue on a Sun... Ver más

Información sobre la empresa

  1. Tienda de tratamiento de ventanas

Escrito por la empresa

We manufacture, supply and fit beautiful window shutters.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

797 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(797)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Wonderful service and product

Wonderful service and product. The aftercare was particularly professional - Daniel noticed a small scratch on our shutters and ordered a new part to replace it without us even having to ask. He then returned to fit it and did a wonderful job. We were very happy with Clement Browne overall and would absolutely use them again.

5 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

No care for customer

Order shutters after two measurement visits, waited over the estimated timeline given and wrong ones were installed! Company apologised but still expect me to wait for new ones to be built and reinstalled, my inconvenience is 5% reduction on price! If I don’t agree they will take the shutter (which is fair) but my waisted time not taken into account, how is this fair?

4 de marzo de 2021
Opinión espontánea
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Respuesta de Clement Browne

Hi Jenny,

Apologies - human error does occur in this job and whilst it's rare, we're really sorry it has happened to you. Sadly, Covid19 timescales have exacerbated the issue in that product is taking slightly longer to get to us so we can't turn around issues as quickly as we once were able to, as shipping is currently out of our control.

We always have the same policy, that once that issue is rectified we will discuss compensation with you up to the amount in the contract.

Please don't judge us solely on the error you have been subjected to, we do all we can in this situation to put things right and ensure you're happy with the finished product.

Valorada con 5 estrellas sobre 5

Just had shutters fitted in the…

Just had shutters fitted in the bedroom, had to wait a long time for them due to current events but well worth the wait. Daniel did an excellent job, very professional adhering to all safety precautions and cleaned up after him. Would use them again and can highly recommend Daniel.

28 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quote and service from…

Excellent quote and service from Daniel. Very polite, informative, thorough and friendly. Really confident he would do an excellent job with fitting. Can tell he genuinely enjoys his job and wants to do his best, which lovely and reassuring to see!

26 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic from start to finish

Fantastic from start to finish, they look amazing, great quality and were considerably cheaper than one of the other companies I had quote for the work so was a no brainer and thoroughly recommended. Andrew, our installer, was a real nice guy and very friendly enjoying his work, which was to a very high standard. If you’re considering getting shutters then look no further, I will be purchasing more for the bedrooms.

25 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Our whole experience with CB has been great. They have been very clear about the process, the amount time etc. The shutters look great, couldn't be more pleased.

25 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. About 25% of the price for quotes in my local area (south West London), and high quality. Andrew, our fixer, was brilliant - funny and cheerful, tidy and diligent. Would highly recommend.

25 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Transformed my rooms

I had a large patio door, large square bay and a smaller window fitted. Very impressed with everything about this Company. From the original visit which was helpful, informative but certainly not pushy. I was even able to get an approximate quote online to save everybody's time and safety. I was then kept informed and somebody always available to answer queries in spite of COVID. Fitted today by Daniel who was punctual, very polite, considerate, efficient, informative and extremely hardworking. Most of all he was as particular as if fitting in his own home. Clean and tidy in his work at all times. Extremely professional service and will definitely be using them again and requesting if Daniel can fit them. Would not hesitate to recommend them.

24 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

We are delighted with our new shutters. Our installer meticulously measured our old Edwardian windows for a perfect-fitting final product.
We went for bespoke cafe shutters with a curve to match existing sash windows and this was no hassle, Clement Browne accommodated our bespoke request with ease!
Highly recommend.

24 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We absolutely love our shutter blinds!

From the the consultation, our fitter Ryan was professional and friendly. His product knowledge was excellent; answering all our questions, and putting our minds at ease.

The installation was simple and Ryan installed the shutter blinds with little fuss. We absolutely love our blinds and we would definitely recommend Clement Browne to anyone looking to improve their home.

22 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Really pleased with our shutters, they look great. The experience with Clement Browne was great from start to finish. Very friendly, helpful guy who came to do the quote, and a really professional, courteous installer. Would recommend.

19 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was apprehensive but not disappointed

I was apprehensive due to the cost and having to commit the full amount upfront, but I'd done my research, got a few comparisons and whilst CB wasn't the cheapest the quote process gave me lots of confidence in their professionalism and product plus really great reviews, which is why I choose them. I was not disappointed in the slightest and won't hesitate to recommend CB to anyone looking to buy shutters.  They are an investment, but they look beautiful and the whole process, from quote to fitting was reassuring, with well informed, professional and courteous CM staff the whole way through, which was significantly better than other firms who I approached.  

I have to say I am very impressed with Daniel the fitter, from before he arrived right the way through.  He was considerate and informative throughout, from letting me know he was due to arrive shortly, taking care to remove his shoes, unloading the van without leaving doors open more than necessary, covered carpets where he was working and cleaned up each room before moving onto the next.  Given that my daughter and I both work from home there was very little disruption to us and he was a pleasure to have him around.  I wish all trades were as considerate and pleasant.  As for the products, I think he had his work cut out as our windows are old Victorian bays and have suffered with movement through the years, but given the challenge I am very very pleased with the beautifully finished end result.

19 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Clear Quotation and Survey…

Excellent Clear Quotation and Survey from Daniel.
Daniel Nicols came to quote us for shutters. We were very impressed by his knowledge and valued his opinion about what he thought would work for us in the window.
He left us feeling like he would do a really good job if he fitted the shutters in our house. Clement Browne also was recommended to us by a friend who has been really happy with her shutters.

18 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Value for money, customer service and fitting

This is a brilliant company and I cannot fault any part of the service. The price was by far the best quote we had for a big bay window and two bedrooms. The product is of an excellent quality and the fitting was faultless. The fitter Kevan was great at working around the household, in a safe Covid way. When he left it was spotless clean and you couldn't even tell he had been in the house. Will defiantly go back to them if I need anymore doing.

18 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Despite the current climate, I was kept informed every step of the way regarding my shutters . They were fitted with great expertise and they are very good quality . Their consultant Andrew was excellent . I would not hesitate to recommend this company for exceptional service and quality ...

17 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best choice ever!

Thank you Clement Browne, we couldn't be happier with our shutters. It's amazing how much they change the interior of all rooms and the outside look of the house as well. We decided to do this in all rooms and we don't regret. Great customer service throughout and Andrew did a fantastic job, perfect installation, spotless work and such a kind and pleasant person to deal with. I hope this helps othet customers make up their mind when reading this in the same way the good reviews helped us! Brilliant company! Vanesa & Leandro

16 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The blinds look stunning

Daniel has done a smashing job fitting the blinds, even arranging a second visit to make sure all the little details were finished off. The 4 bay windows look outstanding.
I would certainly recommend Clement Browne for first class products and service.
Thanks Daniel and Stacey

15 de febrero de 2021
Opinión espontánea

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