Clever Energy Boilers Opiniones 

1134
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a perforated copper pipe hidden away behind a bed which had defied discovery for a few weeks but as soon as I was aware of it I contacted Clever Energy Boilers and they sent an engineer within 9... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good & friendly service. The guy that came to do my servise on my boiler,was friendly & polite even offering to remove his shoes.He was quick & efficient. Whenever i have had to phone,everyone,very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was straightforward advice from James .He explained what we could have and gave a good price. The installation by Chris was done in a very professional way and timely manner.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de calefacción
  2. Empresa de energía solar
  3. Proveedor de calderas
  4. Proveedor de equipos de generación de energía solar
  5. Servicio de instalación de gas

Escrito por la empresa

Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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1 estrella

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4,7

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(1134)

106 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Rapid response.

I had a perforated copper pipe hidden away behind a bed which had defied discovery for a few weeks but as soon as I was aware of it I contacted Clever Energy Boilers and they sent an engineer within 90 minutes. Problem resolved within an hour. Excellent service!

17 de septiembre de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Ordered air conditioning for the…

Ordered air conditioning for the upstairs of my house. Lee went through everything with me explaining what would happen, the engineers arrived at the proposed time , they were polite and carried out the job to an excellent standard,I would like to thank Paul (workman ) for taking the time to make sure it was left tidy and the units working, would not hesitate to recommend the company to other, 5 star review Tony, Westmidlands

16 de septiembre de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Good & friendly service.

Good & friendly service.
The guy that came to do my servise on my boiler,was friendly & polite even offering to remove his shoes.He was quick & efficient.
Whenever i have had to phone,everyone,very nice ,friendly & polite.

17 de septiembre de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Clever delivers a good job.

It was straightforward advice from James .He explained what we could have and gave a good price.
The installation by Chris was done in a very professional way and timely manner.

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 4 estrellas sobre 5

Martin the team manager was absolutely…

Martin the team manager was absolutely brilliant from start to finish he listened carefully to everything i needed and explained every part of the installation work clearly he and his team turned up exactly when they said they would worked neatly and carefully and made sure everything was done properly they were so helpful nothing was too much trouble and they kept me updated all the time honestly you couldnt ask for better people they really know their job and go above and beyond to make sure everything turns out perfect

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 1 estrellas sobre 5

Extremely disappointing installation…

Extremely disappointing installation and after-sales support

We paid Clever Energy Boilers over £6,000 to install a new heating system at our property in April 2025. Unfortunately, our experience with both the installation and the subsequent after-sales service has been extremely disappointing.

Around 14 months after installation, multiple components installed by Clever Energy failed, including a motorised valve, pressure relief valve and expansion vessel.

We called Clever Energy before authorising any repairs to ask about the warranty. During the call, their employee told us that we would need to contact the manufacturer. He then said he would check the position with the installations team and call us back.

That call never happened. Clever Energy has subsequently acknowledged this in writing.

An independent Gas Safe engineer inspected the system and advised us that the incoming water pressure was approximately 8 bar, that this excessive pressure had caused the component failures, and that it was unsafe to leave the system in that condition and required immediate repair. We therefore had no reasonable choice but to proceed with the necessary repairs, which cost £453.

We subsequently contacted Clever Energy again. During that conversation, we were told that the failed components would have been covered under the warranty, but that Clever Energy would not reimburse us because a third-party engineer had already carried out the repairs.

This is particularly frustrating because we had contacted Clever Energy in the first place, before carrying out the work, specifically to establish what was covered and what we should do. Their employee promised to obtain clarification and call us back, but no call was made. Had that promised call happened, we could have followed the appropriate warranty process and avoided the £453 cost.

We have retained the failed components and have supporting documentation, including the repair invoice and correspondence with Clever Energy. We have also formally raised our concerns regarding the excessive water pressure and whether the system was correctly installed and commissioned.

What is most disappointing is that, having paid over £6,000 for the installation, we expected reasonable after-sales support when multiple components failed within the stated two-year warranty period. Instead, we have been left £453 out of pocket despite contacting Clever Energy before arranging the repairs and despite subsequently being told that the failed components would have been covered.

Clever Energy has now issued its final response and refused to reimburse the £453.

Potential customers should consider not only the installation itself, but also how the company handles warranty issues when something goes wrong.

This review reflects our experience and the correspondence we have received from Clever Energy.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to leave your review. We’re sorry to hear how frustrated you’ve felt and we appreciate the opportunity to respond and clarify the situation.

You contacted us on 29 June to ask about the issues you were experiencing. During that call, our agent advised contacting the manufacturer regarding the component failures and explained that he would check with the installations team and call back.

However, the call recording does not contain any statement that the faults were not covered under warranty, nor any instruction to proceed with independent repairs. The advice given related to the manufacturer’s warranty, which covers manufacturer components. This does not replace or contradict the separate two‑year installation warranty provided by us, which covers installation workmanship. The two warranties operate alongside each other and the advice given on the call was consistent with that structure.

Following the call, no further contact was made with us before the repairs were authorised. We were not given the opportunity to assess the system, confirm the warranty position, or attend under warranty. The manufacturer was also not contacted. As a result, neither party had the opportunity to follow the warranty process or prevent the costs you incurred.

We understand that the independent engineer you contacted advised that the system required urgent attention. However, because the repairs were arranged and completed without consultation or authorisation and outside the warranty process, we are unable to retrospectively validate the circumstances of the failures or accept liability for the costs.

We appreciate that this is not the outcome you were hoping for and we recognise the inconvenience caused by the missed return call. However, we must be clear that we cannot reimburse costs arising from independent repairs carried out without giving us or the manufacturer the opportunity to attend under warranty.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Very professional

Very professional

17 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

The young man was amazing

The young man was amazing . It was a bigger job taking out old boiler and fitting the new one . After he finished I was surprised how tidy the pipe work was . Definitely a man who works to a high standard . I would highly recommend this company from my first phone call with James to the engineer coming everything went smoothly . Thank you

26 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Efficient, professional and friendly

Efficient, professional and friendly

25 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Proactive in communication and service

Proactive in communication and service. Thank you!

21 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 1 estrellas sobre 5

Poor level annual service and customer support. Reviews on here focus on boiler…

Reviews on here focus on boiler installations not service plan performance. Been with Clever Energy 4 years post boiler installation, the level of customer service is very poor, dreadful waits via telephone, even longer waits via email and frequent cancelled service appts the day before despite being made several weeks in advance meaning a couple months go past. You’re tie’d into their 10 year service plan so over a barrel so think carefully about that service plan.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your feedback.

We are sorry to hear about the inconvenience you have experienced with your service appointments and the delays in getting your service completed.

We fully appreciate that having an appointment cancelled at short notice, particularly when it has been booked several weeks in advance, is extremely frustrating.

While the cancellations on this occasion were due to unforeseen circumstances, we recognise the inconvenience this has caused and apologise that your experience has not met the standard of service we aim to provide.

Your case is now being overseen directly by our Clever Care Manager to ensure that the matter is progressed appropriately. We can confirm that your service appointment has been rebooked for next Thursday.

Thank you for your patience while we work to resolve the matter.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

gob well done

From start to finish the service was first class theo the engineer just got on with the service and left the work area as he found it and we get another year of having a safe boiler thanks clever energy boilers

12 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

we have 3 properties and all 3 were…

we have 3 properties and all 3 were done at same time by same engineer

13 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Annual Boiler Service

Annual boiler service carried out yesterday, 10th August, the engineer Mr Awes Ahmed arrived on time and as advised. He was polite and courteous and carried out the service efficiently and tidily. Highly recommended. Thank you,

10 de agosto de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

everything went smooth

they turned up when they said ,did the job in the the time scale they said ,cleaned and tidied up after them selfs ,instructed well how to use system ,they did a very good job as i am a electrical contractor and every thing fitted was as it should be

4 de agosto de 2025
Opinión espontánea
Logotipo de Clever Energy Boilers

Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Solar Team

Valorada con 5 estrellas sobre 5

I had 25 solar panels installed

I had 25 solar panels installed.
The work from quote completion was done professionally and on time. I am enjoying it's benefits recommending to all my friends and neighbours. Thank you 😊

12 de noviembre de 2025
Opinión espontánea
Logotipo de Clever Energy Boilers

Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Solar Team

Valorada con 5 estrellas sobre 5

Solar panels work superb.electric bill…

Solar panels work superb.electric bill for 2025 was zero that's with running an EV doing 6000 miles a year.highly recommended

24 de julio de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Solar Team

Valorada con 5 estrellas sobre 5

boiler and a solar battery review

I have had a boiler and a solar battery from this company and both have been well priced and the installation was excellent. I have had no problems with either product.

24 de julio de 2025
Opinión espontánea
Logotipo de Clever Energy Boilers

Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Solar Team

Valorada con 5 estrellas sobre 5

From the first call with James from…

From the first call with James from Clever Energy Boilers East Midlands, I was spoken to with empathy and he was patient and understanding of my situation. He took the time to go through what boiler I would like, where the boiler was situated, how many bedrooms, bathrooms and radiators were in the property, where the existing boiler was located and where it vented the exhaust. He requested photographs which I supplied and he came up with a very reasonable estimate. He explained in detail what we would receive in the install, how long it would take, and the after care for the boiler.

The agreed date of the installation, a smart and very polite engineer arrived on time at 8:00am and explained everything with my mother, who this boiler was for. He put down carpet protection and commenced work. Once the install was complete he sat down with my mother and explained the wireless thermostat and how to work it, going through step by step while my mother operated it. He left the house spotlessly clean as he found it. Excellent company from the beginning to the end. Highly recommended.

16 de junio de 2026
Opinión espontánea
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Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Valorada con 5 estrellas sobre 5

Fabulous service from start to finish

Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service plan .. good old customer service .. keep up the good work guys

4 de mayo de 2026
Opinión espontánea
Logotipo de Clever Energy Boilers

Respuesta de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

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