My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Ver más
La empresa ha respondido
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Ver más
La empresa ha respondido
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Información de contacto
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Reino Unido
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
Respuesta de Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Respuesta de Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Very efficient service.
11 de diciembre de 2023
Respuesta de Cli-Mate
Thanks for the review, the team appreciates it.
Cli-Mate Team
Waiting for my product to be returned
They refused a return/refund then hung on to my item.
Edit: Eventually I demanded they sent the item back to me if they would not refund me and they admitted they had ‘lost’ it and they did refund me.
9 de diciembre de 2023
Respuesta de Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Good delivery
7 de diciembre de 2023
Respuesta de Cli-Mate
Thanks for leaving a review, appreciate the feedback.
Cli-Mate Team
Quick delivery item as described
7 de diciembre de 2023
Respuesta de Cli-Mate
Thanks for leaving a review, great to hear from you and pleased that you were happy with the service.
Cli-Mate Team
Good service v quick
4 de diciembre de 2023
Respuesta de Cli-Mate
Thanks for leaving a review, great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Respuesta de Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Prompt dispatch & order process
Prompt dispatch & order process. Value for money. The only issue was part arrived a day later then promised. Fault rectified.
27 de noviembre de 2023
Respuesta de Cli-Mate
Great to hear from you and pleased that you were happy with the service given despite the delay with the courier.
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Knowledgeable, quick and cheap
1. Great customer service. Very knowledgeable about product I wanted, confirmed returns policy. Had issues with my Apple Pay, thought I had bought same product twice. Quick call and speedy return call confirmed no order placed, so paid on site with card.
2. Very competitive price.
3, Speedy and free delivery.
2 de noviembre de 2023
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Item as described and deliverer.
3 de noviembre de 2023
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Excellent service and price.
2 de noviembre de 2023
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
How it should be. …
The order was sent out same day and arrived next day the experience could not have been simpler if only all on line orders were as good
2 de noviembre de 2023
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Good price and excellent service
Good price and excellent service. Ordered in the afternoon and delivered early next day.
30 de octubre de 2023
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Great customer service
At last, a company that provides outstanding customer service! Had an issue with a very small order, and the way Brandon dealt with it was fantastic. Very, very impressed!
2 de agosto de 2023
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Delivered within 3 days
Delivered within 3 days, even though only standard posting paid for - excellent service
29 de octubre de 2023
Respuesta de Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.