Do not recommend, constant issues with cloudcall! We have had the new version for 2 weeks and can honestly say there hasn't been a day where there hasn't been issues. - Phone cuts out mid... Ver más
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Consulta las opiniones de los clientes
I have been using CloudCall for about a year. I like the functionality between our ATS and the call/text capabilities. Would be 5 starts, except it's a bit clunky to have 2 separate plug ins. One reco... Ver más
CloudCall have been our chosen VOIP provider for some time now, they fully integrate with our CRM, which is really handy. The interface isn't the flashiest but they are currently working on a new so... Ver más
I've been using CloudCall for over 4 years. I give it high marks for integration with our CRM system. The Voicemail Drop and autodialer and great tools for sales and recruitment. I also love the fun... Ver más
Información sobre la empresa
Escrito por la empresa
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows. Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are. With the deepest and most advanced integration in the market, we bring people and technology closer together. CloudCall. The closer the better. www.cloudcall.com sales@cloudcall.com
Información de contacto
Colton Street 1, LE1 1QH, Leicester, Reino Unido
- +44 116 424 4000
- support@cloudcall.com
- cloudcall.com
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Extremely Poor Service both the lines and their staff
Cloudcall is a web based phone system that comes at a premium. It worked fine for a few months however, recently the lines have been terrible, they keep looping and replaying conversations and if the calls are not doing that the lines have lots of interference. I often find myself resorting to Whatsapp!
I have requested assistance from them no less than 4 times now and also tried to call them and I am still to receive any response!
When I did call I held for 20 minutes only for the call to be picked up by an Account Manager who said he had "escalated" my ticket as it should of been responded to. I have chased him twice also and am still to hear from them.
The level of service is disgusting and we are now seeking a new phone provider!
16 de diciembre de 2020
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