Amazing host. The service is just wonderful, their support with higher staff team is just instant. Quality: Nodes are powerful, they provide great servers with instant restarts, powerful cpu’s... Ver más
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Consulta las opiniones de los clientes
Amazing host. The service is just wonderful, their support with higher staff team is just instant. Quality: Nodes are powerful, they provide great servers with instant restarts, powerful cpu’... Ver más
I was going through my reviews and realized I needed to extend onto my original negative review: Clovux is a good cheap option but garbage for anything long term. The server was always lagging behi... Ver más
La empresa ha respondido
AVOID - I have had a machine with them for a couple years now and it CONSTANTLY goes offline. They don't even have a system to alert them when a machine goes offline for them to reboot. I constant... Ver más
Información sobre la empresa
Escrito por la empresa
Clovux is an Irish-based hosting provider that was established in September 2014. We offer Minecraft, web, VPS and dedicated server hosting services. We take pride in delivering unparalleled hosting solutions that combine affordability, reliability, and high performance. With a global reach, we cater to customers from all corners of the world, providing them with top-notch support.
Información de contacto
Greystones, Irlanda
- contact@clovux.net
- clovux.net
3,2
Medio
54 opiniones
No ha contestado las opiniones negativas
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Server had multiple issues.
I was going through my reviews and realized I needed to extend onto my original negative review:
Clovux is a good cheap option but garbage for anything long term. The server was always lagging behind no matter how much ram we added, I spoke to another person who had used Clovux that had also had this issue.
Their service would go down for day or longer at a time quite frequently.
Was a very bad experience, you're better off using other server providers.
24 de mayo de 2021
Respuesta de Clovux
Hello,
We're sorry to hear about your negative experience with us.
We had a look at what went wrong and can see you had raised an issue on 9th December 2020 regarding the daemon crashing. This was fixed 2 days later and we then extended your service free of charge by 2 weeks as compensation for the issue. Since then we have not had any further issues. Our uptime SLA guarantee is 99.9%.
Your other tickets appeared to have been answered to your satisfaction based on your replies and positive ratings on the tickets. You had rated our responses as 5-stars.
We reached out to you several times after you left your review here to follow up with you, however you did not respond to any of our messages.
We feel your review may not accurately reflect your experience with us (due to your positive feedback ratings on your tickets). We would greatly appreciate if you could let us know what we can do to earn a 5-star review from you.
We would be more than happy to offer you a discount if you decide to give us another try.
Kind regards,
Clovux
Amazing
Their service is very reliable and fast. I've enjoyed it very much and recommend it to everyone
23 de marzo de 2021
Opinión espontánea
The support team at Clovux is very…
The support team at Clovux is very reliable, they respond within 1-8 hrs and deal with any tickets/requests. Would recommend Clovux hosting
20 de marzo de 2021
Opinión espontánea
They are an extremely reliable source
They are an extremely reliable source. Every server I’ve owned has been from here and I’ve got nothing but the best of service. I would definitely recommend clovux to anyone trying to buy a server.
1 de marzo de 2021
Opinión espontánea
Clovux is really good
Clovux is really good! It's even both better and cheaper than the previous server hosting I used! I will be sticking with clovux, and will plan to buy a dedicated server with them when I get a job after college :D
27 de enero de 2021
Opinión espontánea
The servers are good
The servers are good. They aren't very fast in responding to tickets but their servers run well even at 1GB. Would reccomend!
Nevermind, they are quite fast!
6 de enero de 2021
Opinión espontánea
Amazing Host!
Underestimated them. Thought it would take much longer for them to create my VPS but it was like 12 hours. They also installed Pterodactyl Panel for me. 5/5!
28 de noviembre de 2020
Opinión espontánea
great!
Quite efficient and friendly technical support. 10/10 really are great!
30 de agosto de 2020
Opinión espontánea
Do not use Clovux
Do not use Clovux, I just bought a VPS server and after 5 minuttes I get kicked for network error?
like what? the vps server is online and I was just installing pterodactyl....
13 de julio de 2020
Respuesta de Clovux
Hello,
We're sorry to hear about your negative experience.
We conducted an investigation to see what went wrong here, and we can see that you ran a script on your VPS which modified the firewall and locked you out of SSH.
We also noticed that you did not make any attempt to contact our support agents prior to leaving your review here. Had you reached our to our support agents, we could have easily resolved this for you.
We would appreciate if you could let us know what we can do to earn a 5-star review from you. We would be more than happy to offer you a discount if you decide to give us another try.
Kind regards,
Clovux
Amazing hosting provider and great service!
Great hosting service provided by Clovux. I host multiple websites for different clients on their servers and always receive quality up-time for an affordable price. They also are constantly improving and adding new features to their site. From what I have experienced, their customer services was fast and any small problems I ran into they had great knowledge and understanding in fixing these for me in no time by providing very detailed answers. Definitely would recommend if you're looking to host anything, super underrated hosting provider.
29 de abril de 2020
Opinión espontánea
I used it to host a Minecraft server
I used it to host a Minecraft server
But unfortunately it was terribly bad and at low TPS, I do not recommend it to anyone and customer service is appalling.
30 de noviembre de 2019
Respuesta de Clovux
Dear customer,
We would like to apologise for any upset that may have been caused while using our services.
We have conducted an internal investigation to see what went wrong. Our findings are documented below:
According to our records, you actually had a VPS with us, not a Minecraft server. Although our VPS are unmanaged, we still kindly offered to help diagnose the problem with the Minecraft server (version 1.14.4) you had installed on your VPS.
We carried out a series of performance tests on our VPS nodes, which all showed up to be working perfectly. Fortunately, no other clients were experiencing any problems at this time which ruled out that the issues you experienced were coming from Clovux's servers.
We advised you that due to the poor performance of Minecraft 1.14.4 compared to previous versions, you would have needed to upgrade to a higher plan with more resources, and this would have resolved the problem. One of our team members did kindly upgrade you free of charge for a number of days in order for you to test out this plan, and you then acknowledged that the issue had been resolved. This indicated to us that the issues experienced were not due to our service.
Upon further investigation, we found that our agents remained committed to resolving your problem to the best of their abilities. You received an average response time of 5 hrs across your tickets. Once we stopped receiving responses from you, it suggested to us that your problem had been resolved. We are sorry to see such a bad review by you, as our team thought we had resolved the trouble you had been experiencing at the time. We would be more than happy to offer you a discount if you decide to give us another try.
If you have any further queries, please do not hesitate to contact us.
Kind regards,
Clovux
Amazing Hosting Company
Clovux is a great hosting company that I would recommend to anyone. I’ve had a VPS with them for many months, and it has had minimal downtime and I’ve had no performance problems. The support team is also amazing too. Both times that I’ve had a question and opened a ticket, it was responded too that same day and always with a friendly and helpful response. I would recommend Clovux to anyone.
1 de junio de 2019
Opinión espontánea
Amazing host
Amazing host. The service is just wonderful, their support with higher staff team is just instant.
Quality: Nodes are powerful, they provide great servers with instant restarts, powerful cpu’s to hold servers with huge demand.
Pricing: Very affordable, specially with coupon code « Ghast » you get 25% of reccurently. Honestly one of the best out there.
Support: 24hour max support. Understands the situation and applies changes with success.
In conclusion, it’s a must go to.
29 de agosto de 2018
Opinión espontánea
Amazing VPS service
So firstly you are probably reading this and thinking I am on the wrong thing as they don't list VPS's on the product page, I have been using Clovux for just under a month for my VPS and services are awesome with no downtime and great support
4 de febrero de 2018
Opinión espontánea
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