Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver más
La empresa ha respondido

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Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver más
La empresa ha respondido
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Ver más
La empresa ha respondido
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently in... Ver más
La empresa ha respondido
I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Ver más
La empresa ha respondido
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Invita a los clientes a opinar
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Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
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Respuesta de Club 4X4 Insurance
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another big insurance company I have had my beloved 79 series landcruiser insured with for many years. Can’t comment about the claims side of things as ( touch wood ) I haven’t needed to go there . Keep up the good service. 👍

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance
I recently contacted Club 4x4 to upgrade my insurance policy and found the entire process straightforward and hassle-free. The customer service representative was friendly, professional and easy to deal with.
Having been a loyal customer for many years, it's positive experiences like this that reinforce my decision to remain with Club 4x4.

Respuesta de Club 4X4 Insurance
Very knowledgable, extremely helpful and went way beyond answering my initial request - resulting in a small refund. Highly recommend 😊

Respuesta de Club 4X4 Insurance
The phones are answered quickly, by a person who you can understand and that can help you immediately.
I’m a big fan of Club 4x4

Respuesta de Club 4X4 Insurance
The conversation was friendly and very helpful.

Respuesta de Club 4X4 Insurance
Excellent staff interaction. Price was fair and additions explained very well.

Respuesta de Club 4X4 Insurance
First off, it was refreshing to speak to a native English speaker, oftentimes speaking to people who's native language isn’t English can be very challenging.
Paul was very helpful, he clearly answered my questions.

Respuesta de Club 4X4 Insurance
The guy I spoke to very good knowledge of customer base and very efficient. Explained how easy it was to change up and down policy depending on whether heading remote or not. Real advice that could save customer
Well done club 4x4

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance
Great customer service. Always consistent, helpful and respectful

Respuesta de Club 4X4 Insurance
The staff member understood my query and altered my policy to suit.
Highly recommended.

Respuesta de Club 4X4 Insurance
Good value 4x4 insurance. Club 4x4 offers very flexible insurance for people whom are part time off road 4x4 drivers. Very affordable and competitive prices which also have the flexibility to increase cover (such as recovery) when going off-road. Customer service was fantastic and friendly.

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance
Great customer service explained everything in detail

Respuesta de Club 4X4 Insurance
spoke with Owen firstly and got all the information we needed to make the decision to change to Club 4 x 4 insurance for both our 4by and caravan. good friendly service and easy to deal with. Finally dealt with Kim to take out insurance on both vehicles and all was easy and simple to complete.

Respuesta de Club 4X4 Insurance
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