Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver más
La empresa ha respondido

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Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver más
La empresa ha respondido
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently in... Ver más
La empresa ha respondido
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Ver más
La empresa ha respondido
I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Ver más
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Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
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My initial inquiry online was really positive and i found the website easy to navigate. When I didn't have a piece of information needed to complete my transaction I needed to call the help line. The consultant (Maria) was fantastic, extremely helpful and assisted by pretty much completing my insurance application. She made sure I knew what I was getting with the product and what options were available. She was patient as I completed things online and made sure everything was set up for me to navigate independently at a later time. Following the call I obtained the information needed and i was able to make the necessary changes. Maria made all of this possible and easy to do.

Respuesta de Club 4X4 Insurance
I have my 4wd & my new Offroad hybrid caravan insured . Peace of mind that I’m covered & if anything was to happen , it’ll be easy dealing with one company.

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance
Customer service from your staff was very helpful, and made the transition of ending one vehicle policy to starting a new vehicle policy very easy.

Respuesta de Club 4X4 Insurance
Hi there, my issue was dealt with very quickly and efficiently

Respuesta de Club 4X4 Insurance
The service that I received from the consultants was fantastic and met all of my needs.

Respuesta de Club 4X4 Insurance
Super easy to get insurance and I had made a mistake on mine but a simple phone call with fantastic customer service got it sorted in no time 👍

Respuesta de Club 4X4 Insurance
I was unable to amend the sum insured from the quote emailed to me online.
I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily.
After agreeing with the terms, conditions and options I had selected and making payment, confirmation of payment and new policy details were promptly received via email.

Respuesta de Club 4X4 Insurance
The lady I spoke to was very helpful. The price of the policy is a bit rude it just keeps going up.

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance
The customer service I received was quick, knowledgeable, simple and easy. Overall, a short phone call was all that was required to achieve the changes I required.

Respuesta de Club 4X4 Insurance
My issue was dealt with and quickly resolved with no hesitation. The staff person provided me with all the information and details I required.

Respuesta de Club 4X4 Insurance

Respuesta de Club 4X4 Insurance
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another big insurance company I have had my beloved 79 series landcruiser insured with for many years. Can’t comment about the claims side of things as ( touch wood ) I haven’t needed to go there . Keep up the good service. 👍

Respuesta de Club 4X4 Insurance
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