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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Replying to my last review that y'all have replied back to months later. I want a significant amount and I went to redeem not only the next day did y'all take over 30,000 out of my account and left me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cluck.us is an extremely awesome online social casino. A great repertoire of games, stupendous hosts, and top-notch customer service, propels Cluck.us to the forefront of my personal online casino exp... Ver más

Valorada con 5 estrellas sobre 5

Awesome site, professional and quick response time from Customer Service! I do believe that Cluck.us will definitely be a major competitor in the Sweep Casino market! They’ve got my vote, hands down... Ver más

Valorada con 4 estrellas sobre 5

I just submitted my first redemption so waiting to see turnaround time. Good game selection and prompt customer service. I do wish they had SC daily bonuses though.

Información sobre la empresa

  1. Proveedor de servicios de juegos

Escrito por la empresa

Cluck.us is a sweepstakes-style casino where you can play games for fun and win real prizes. You’ll receive free coins just for signing up, with plenty of ways to earn more through daily activity, referrals, and optional purchases. Our platform is designed for entertainment, with engaging gameplay, regular giveaways, and a growing community of players. No pressure, no deposit required—just a fresh way to play. Cluck.us – Play for fun. Win for real.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 81% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Replying to my last review that y'all…

Replying to my last review that y'all have replied back to months later. I want a significant amount and I went to redeem not only the next day did y'all take over 30,000 out of my account and left me roughly 12,000 to redeem I also had pending redemptions that went through all the stages. I have screenshots of everything and then y'all closed my account and sent me no reason why but I can only assume it's because y'all did not want to pay out your reply to my last review was inaccurate saying I was given a reason as to why my account was closed which is false I had gotten no email after y'all closed my account

29 de enero de 2026
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

Hello Cody,

As stated in our previous responses to your multiple reviews on this same matter, your account was reviewed by our team and the outcome was communicated to you directly.

The decision to restrict and close the account, along with the handling of associated balances and redemption requests, was made in accordance with our Terms of Service following internal review.

We understand you may disagree with this outcome. However, this matter has been fully reviewed and our position remains final. We will not be discussing account-specific matters further in a public forum.

Kind regards,
Cluck Support

Valorada con 3 estrellas sobre 5

Am on the fence about depositing me…

Am on the fence about depositing me first $1000 or so to try this site out after seeing they do seem to actually pay out and dont play BS games like a lot of others do and just decide to ban you for completely made up, hilariously obviously BS such as "multiple accounts" and "exploitation" (whatever that even means) like you see happen constantly to people as soon as they go to redeem. Those sites have no problem taking your money, of course, though. Its just apparently all of the sudden something they "noticed" when its time for them to return the favor and not literally rob you. Also funny how many of those sites think that they can just put in a part into their terms that states they can do whatever they want with your purchased SC on a whim and without reason. Which they can't. You can't just shove whatever hilariously and objectively illegal thievery/lies into your terms you want and think that just because people clicked accept that that means your illegal terms are now magically okay. If things were that simple you could commit any crime you want as long as you tricked someone into signing your 500 page contract that you hid a "right to m*rder you clause" into.

So its nice that im not seeing any of that utter nonsense going on in reviews thus far. Which is good on them... The scum sites that use those tactics are, shockingly to absolutely nobody, the ones that keep getting banned, sued, bank blocked, charge backed, class-actioned, and generally attacked from all sides into extinction. As they deserve.

But ... I can't help but feel severe apprehension at some of the supposed owner responses to reviews on here borderline doxxing people, being extremely rude, and going as far as to stalking and digging into peoples review history and attacking their reviews based on said history, which is frankly a REALLY bad look and does the opposite of what the owner probably intended, that being to invalidate the bad review in question, and just makes people hesitant to involve stacks of their cash into the trust of said owner due to the behavior. Just my opinion anyways. Maybe im wrong. Happens extremely often according to my wife...

So all that said... I'm going to put middle ground review score for now, and give the owner the benefit of the doubt and assume he is probably just tired of dealing with turds on review websites and maybe lost his patience, and deposit and see if I can land a redemption. If all goes well, I'll change this to a glowing 5. Not only that, but will happily also share this website to my admittedly pretty large discord group of gambling fiends that recently reached a solid 12,000 members as a trustworthy, solid place to spend some cash that you were probably supposed to pay the rent with!

We shall see.

24 de febrero de 2026
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

We appreciate you taking the time to write this, it’s a fair and thoughtful perspective.

You’re right to be cautious. There are a lot of platforms out there that don’t handle things the right way, especially when it comes to redemptions and account actions. Our approach is simple: we operate within clear terms, and any account decisions are based on internal reviews to maintain a fair environment for all users, not arbitrary outcomes.

On your point around tone, that’s also fair. We deal with a high volume of reviews, including some that are not always made in good faith, but that’s not an excuse to come across poorly. We’re actively working to keep responses measured and professional regardless of the situation.

If you do decide to give us a try, we’re confident the experience will speak for itself. And if you ever have questions or concerns, our support team is there to help.

Appreciate the balanced approach, and we hope to earn that 5-star update.

Kind regards,
Cluck Support

Valorada con 1 estrellas sobre 5

Crypto only withdrawal and it’s taken…

Crypto only withdrawal and it’s taken over 5 days to process my redemption through crypto….which is usually like an hour max. Now it’s still sitting on the last step for another full day. Stay away from this site.

1 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just signed up yesterday and…

I received my withdrawal today I’m so happy they are amazing whoever is complaining don’t believe I know there support is kinda slow but I actually got my withdrawal today before it even says when i track redemption it still says processing but I received it before

30 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Many games, fast redemptions, but 10x table game playthrough

Great casino with lots of options. My first redemption went through very quickly, it took less than a day to complete. I only have two things that bring this review from a 5 down to a 4 star: the VIP system and 10x play-through on table games. The VIP system is seemingly pretty difficult to level up in, and I wish there were a bit more CB in the mix for the daily VIP calendar. Additionally, it wasn’t made clear that there was a 10x play through on table games only. It’s not too big of an issue, but rather than being hid in the terms and conditions, it would be nice if it was displayed in the package to be purchased. Otherwise, this is a great casino and a lot of effort seems to be put in by the CEO to continuously improve it.

20 de enero de 2026
Valorada con 1 estrellas sobre 5

Lied, stole, closed my account

They gave me some promotional coins. I ended up winning about 2500. It got delayed in their withdrawing process. They put it in for "review " and said i abused the promotion and closed my account

21 de enero de 2026
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

Hi Matt,

This review is not accurate. You received free promotional credits and successfully redeemed $850 despite making no purchases on the site. That payout alone demonstrates the legitimacy and integrity of Cluck.

We monitor all account activity using automated checks, including data provided by our game providers. What you have not mentioned is that your activity was subsequently flagged by our systems for prohibited exploitation, and as a result the account was permanently closed in accordance with our Terms and Conditions, as already communicated to you by email.

Cluck.us Support

Valorada con 5 estrellas sobre 5

So far so good

So far so good! Nice selection of games and a nice layout.

Better site than most for sure.

I only wish the redeems were a little faster and then it would be perfect!

8 de enero de 2026
Valorada con 3 estrellas sobre 5

Crypto Redemptions Only

1 More Update: After giving them another chance, I will likely not be back. Hundreds spent to hit the "free spins" with a "win" of $3 is pretty bad. Its not a bad site...it runs smooth and I found an easier way to manage the crypto redemption, but spending hundreds to win $3 bucks is enough for anyone to walk away. Good luck if you choose to play here. I am still impressed with the personal CEO responses, but cant continue to support a site after this last $3 "win" I had.

Update- I may have been overly critical in my initial critiques, but a personalized response has softened my opinions and convinced me to raise my rating. Not only did I receive a personalized response, this response was not canned and actually touched on topics from my review. Understanding the challenges, and allowing us a peek behind the curtain of decision making, gives me a bit more confidence in the site and people vested in it. Was it harsh to blame a cold streak on the site? Maybe. But it was a really COLD cold streak! All in all, I appreciate the CEO touching on the main issue I had, which was redemptions. His response, and the information provided, definitely convinced me to stick around and give them a more long term shot.

Are you a finance bro that loves moving crypto from place to place, then you may like this site. If you win, which you may if you are new, I hope you know how to redeem via crypto, because that's it. Their terms and conditions indicate that you can receive redemptions via the means of purchase, but that's false. The ONLY option is via crypto.

The redemption option, coupled with the absolute obvious throttling after redemption are enough for me to bail after a single redemption. They may say it's "random," but i can assure you there is nothing random about winning a little, then redeeming, and then losing for days and days after. It's blatantly obvious that you are throttled after hitting that "redeem" button, but in their defense, most of these sites do the same thing. All in all, it's a decent site, but the blatant throttling and singular way of redemption was enough for me to close my account and go back to the sites that have treated me fairly. While that's a short list in the world of social casinos, they do exist. If you play here, don't redeem until your are ready to close your account....because once you redeem, it's over for you.

14 de diciembre de 2025
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

Hey Chris,

It doesn't work that way - the games are hosted, run and developed by independent game providers - there is no possible mechanism that we could employ to throttle players. The technological implementation would require us to be able to intercept the game and determine the outcome on the game provider's servers. These game providers are all licensed, and they have provably fair mechanics - to get licensed independent testers have to test these games to verify they aren't rigged. The point being we have no capability to mess with the RTP or throttle anything from those providers, they simply interact with our API wallet to inform us of game outcome. What you're saying doesn't have a basis in reality - though we can understand when it comes to losing it can be frustrating.

We have an RTP of 96% so there's a 4% house edge, in some cases 98% (it comes down to the game provider implemented) but again this isn't something we can modify the game is simply fed to us and we host it, then facilitate the gameplay.

We take your point about the redemption types though, we had a philosophical debate about this on the outset as when we sampled user interest most wanted card payments and some wanted crypto. The problem is when you introduce both you create an AML issue because if they can purchase in crypto but redeem in card there's no way to determine source of funds effectively. So you need guard rails to separate both. But if you do card first crypto in redemption this doesn't create an AML problem (because you can trace source of funds to bank). So we decided initially we'd do card and crypto in, crypto out.

You're quite right our terms are written in a way to facilitate both long term, but this isn't advertised. We fully intend to allow the redemption in both mechanisms but we need a fairly advanced guard rail (where you can make a purchase in two ways and they are isolated from each other) in order to ensure the redemptions are similarly isolated and not cause an AML issue.

I don't have an ETA for you on this feature but it is our hope to roll it out in the new year.

Thanks again for your review, you know we pay out because you redeemed, I hope you reconsider us when our other redemption capabilities are in place - but I assure you we don't rig, or throttle accounts at all and in any capacity, it is physically impossible for us to do this, well unless we actually owned the game company and hid the mechanism from the licensing authority of that game company but that doesn't really make sense from a commerical standpoint if you think about it does it?

Kind Regards,
David - CEO of cluck.us

Valorada con 3 estrellas sobre 5

Mislead a bit but we will see…

I was mislead thinking I’d get 5 cluck bucks and only getting one but everything else especially verification went smooth and quick about to dive into some games now fingers crossed maybe the rating could go up but right now a 21/2 or 3 is appropriate for the MIs lead

17 de diciembre de 2025
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

Hey Ethan,

It very clearly states up to 5 cluck bucks - (the initial wheel gives out a minimum of 1 , up to 5 and it's left to chance), though for what its worth you also get a wheel at the end of the 7 day new player calendar so you will end up with another shot at it, you also get an extra cluck buck on day 4. You then get a weekly VIP calendar with a similar thing - none of this requires a purchase.

Kind Regards,
Cluck.us Team

Valorada con 1 estrellas sobre 5

WORST SITE EVER

THEY DONT LET YOU REDEEM AT ALL. Very poor site on all aspects. Game providers are foreign and not common like the well known ones. Customer service is POOR and GARBAGE and they name call you when you call them out on their faults. WORST SITE EVER.

8 de diciembre de 2025
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

Hello,
We're very happy to share a screenshot of the correspondence, so everyone can see the abuse from Sergio and why he was blocked. For the record he never made a purchase, never made a redemption, and he complained that we didn't carry Playson - who stopped working with sweeps casinos that allowed crypto purchases. https://ibb.co/DPH9Q0wz
We don't tolerate abuse of our support staff.

Valorada con 5 estrellas sobre 5

FASTEST customer service??

When I tell you they have the fastest support, I can’t even say how fast they reply lol, I’m trying to make an account and they answered within like milliseconds, I wanna see what the casino has in store for me

6 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Yet another garbage scam level RTP…

Yet another garbage scam level RTP site. I've put nearly $1000 into this site and I have never once got a single bonus. NOT ONE... They have no live support, and absolutely no deals. Terrible site to play on. Go somewhere else.

3 de diciembre de 2025
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

Hey Scott,

Thanks for taking the time to leave a review, we notice you have written 44 other similary aggrieved reviews with the same complaints - so we want to correct your understanding of this industry. Cluck does not control slot outcomes. Every game outcome is determined entirely by well known industry licensed game providers - and all of them publish RTP outcomes which are independently verified in order for them to get that license. The math, RTP models, hit rates, and bonus behavior are all built into the game logic itself. We cannot modify wins, losses, or bonus results for any player under any circumstance. We have absolutely no power over them.

I had a look at your account specifically and I note you did make $545 worth of purchases - and we appreciate you. We've just launched our brand new site with a lot of awesome weekly and first time purchase bonuses - we specifically built it so we would have power over deals and the user experience - which you'd get access to as we reset them for all users that we migrated over so it would be fair for them also. Give it a try? You might change your mind.

Kind Regards
Cluck.US

Valorada con 1 estrellas sobre 5

Worst casino I’ve played on in a…

Worst casino I’ve played on in a while,I know you don’t win all the time.. that’s a given, but this was a complete money grab, multiple bonus hits on slots and the outcome,, guess…. 0 that’s right , the long awaited bonus round hits.. and it awards f-in 0… don’t respond with some “share what happened , and we’ll help”BS because you don’t…

21 de noviembre de 2025
Opinión espontánea
Logotipo de Cluck.us

Respuesta de Cluck.us

Thanks for taking the time to leave a review, but your claim is disingenuous. Cluck does not control slot outcomes. Every game outcome is determined entirely by our licensed game providers. The math, RTP models, hit rates, and bonus behavior are all built into the game logic itself. We cannot modify wins, losses, or bonus results for any player under any circumstance.

Bonus rounds paying low is frustrating, but it is a normal part of how these RNG based sweepstakes games function. Some bonuses hit big, some hit small. That variability is exactly why responsible play guidelines exist.

If you want us to look at anything specific on your account we can do that, but the gameplay outcomes you mentioned are not something we can influence or alter.

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