Got a 80 dollar win and redeemed, took a day or 2 but I did receive it. Next few days my account was locked and never received a reply when I emailed them. I liked it, but banned or locked my account... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Awesome site, professional and quick response time from Customer Service! I do believe that Cluck.us will definitely be a major competitor in the Sweep Casino market! They’ve got my vote, hands down... Ver más
Cluck.us is an extremely awesome online social casino. A great repertoire of games, stupendous hosts, and top-notch customer service, propels Cluck.us to the forefront of my personal online casino exp... Ver más
Just opened an account and I am very satisfied with the casino!! Games are great platform is easy to use it’s just all around AWESOME!! I did win and am waiting for my redemption. If I get my redem... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Cluck.us is a sweepstakes-style casino where you can play games for fun and win real prizes. You’ll receive free coins just for signing up, with plenty of ways to earn more through daily activity, referrals, and optional purchases. Our platform is designed for entertainment, with engaging gameplay, regular giveaways, and a growing community of players. No pressure, no deposit required—just a fresh way to play. Cluck.us – Play for fun. Win for real.
Información de contacto
1 Nikis 1, Anthoupoli, 2350, Nicosia, Chipre
- support@cluck.us
- cluck.us
Información importante
3,6
Medio
52 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 55% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Haven't been able to play yet but…
Haven't been able to play yet but customer service is very kind and friendly
13 de agosto de 2025
Opinión espontánea
The customer service is amazing and…
The customer service is amazing and super responsive
8 de agosto de 2025
Opinión espontánea
Great company I deposited $10 and won…
Great company I deposited $10 and won $123 so I happy thank u cluck us
6 de agosto de 2025
Opinión espontánea
Awesome site
Awesome site, professional and quick response time from Customer Service! I do believe that Cluck.us will definitely be a major competitor in the Sweep Casino market! They’ve got my vote, hands down!!!!
4 de agosto de 2025
Opinión espontánea
Still waiting on redemption
Been waiting three days for a redemption. One person with customer service says 3 days another says 1-2 days. Customer services keeps giving me the run around. Most crypto sites are pretty much instant or less than 24 hours. I’ve waited over the three day period and still no money. Stay away
30 de julio de 2025
Opinión espontánea
Respuesta de Cluck.us
Hi there, and thanks for taking the time to leave a review.
We’ve looked into this and can confirm your redemption request was submitted on Wednesday, July 30th. As of now, it's still within our standard 1 to 3 business day processing window. Most requests are completed much sooner, but occasional delays can happen due to network load or verification checks.
We’re sorry for any mixed messages from support and will make sure that’s tightened up. When your redemption goes through as expected, we’d be grateful if you’d consider updating your review to reflect the full experience.
Cluck.us Support Team
Edit: Hello Samantha, just another reminder to update your review - since you were most certainly paid out.
Great new site
I made an account last week and I love the selection of games! Managed to get a redemption on my first deposit!! Definitely in my top 3 for game selection and site layout. I will update this review once my redemption gets approved/sent but so far so good!!!
26 de julio de 2025
Opinión espontánea
Customer service is top notch
Customer service is top notch! Quick response and solution. So far loving the app. Highly recommend!
28 de julio de 2025
Opinión espontánea
Customer service is great they really…
Customer service is great they really help u
27 de julio de 2025
Opinión espontánea
Wonderful experience
The quick response times are incredible and so is the gameplay
26 de julio de 2025
DO NOT TRUST CLUCK.US
I purchased the $20 package where you receive a total of $40 in sweeps coins as a new customer promotion and did not receive the extra $20.
Now this in itself could be a simple mistake, I contacted support immediately after my first purchase and had a screenshot showing my $20 balance. They said they'd look into it
I waited two weeks, nothing. I contacted support again and this time they decided they already gave me the promotional balance. Swore up and down that I was lying to them and it was already played through in the transaction history which they refused to show in terms of games played or anything of the sort. Complete scammers, hugely inappropriate customer service, and if on the very FIRST purchase they refuse to give you what you paid for they absolutely should not be trusted with anything else.
I join any new sweepstakes casinos I find and have a verified account on 90% of them (whichever seem at least somewhat reputable and will honor redemptions.) This is just some guy with a bot website to steal crypto from people and I guarantee no one is going to be getting anything back out from here.
7 de julio de 2025
Opinión espontánea
Respuesta de Cluck.us
Thank you for taking the time to share your experience.
We take any report about missing bonuses or account issues seriously and always aim to resolve them quickly and fairly. However, after thoroughly checking our system, we were unable to locate any account or transaction matching your name or the details in this review. Without that information, we are unable to verify your claim or take action on your account.
We have reached out privately requesting your email or account information so we can investigate properly. If you're willing to share those details with us, please contact support@cluck.us and include any ticket ID or promotional receipt you may have. We are happy to re-review any situation and will always correct any genuine error.
We also want to note that we are aware of similar posts across other platforms that follow nearly identical patterns. While we make no assumptions, we want to assure readers that all promotions at Cluck are automatically tracked and governed by clear terms. Support is available seven days a week, and our redemption and playthrough systems are fully auditable.
We process thousands of redemptions every week and maintain a detailed transaction log for every player. If a player ever requests a breakdown of playthrough activity, we provide it directly. We do not lock balances without cause or explanation.
If you are a real Cluck player and wish to resolve this with us, we hope you will reach out directly so we can assist you personally and professionally.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.