Calira (formerly Clustermarket) Opiniones 37

TrustScore: 2 sobre 5

1,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I can see better without the glasses !! Don't waste your money i bought 2 pair and absolutely a waste of money.. I will get in touch with PayPal to see about getting my money back .. don't get scammed... Ver más

Valorada con 4 estrellas sobre 5

Clustermarket's Bookkit system is a wonderful aid for coordinating a busy lab with a multitude of shared equipment. The system interface is crisp and relatively easy, however a few items that shou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've only just adopted Bookkit so it's early days. However, thus far their staff have been extremely helpful, responded to questions very quickly, and welcomed our input and feedback. We are happy w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

After accidentally deleting entries from an admin account, I asked for being promoted from instructor to admin, because the former admin has left the lab anyway. I'm rather pleased about the ease and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de software
  2. Laboratorio
  3. Compañía de software

Escrito por la empresa

Calira is the world-leading lab management system helping all types of laboratories optimize their operations and accelerate results. Calira equips research teams with an easy-to-use software solution which enables them to coordinate equipment usage, plan maintenance activities, and generate reports and forecasts for resource planning. The intuitive system is designed for fast implementation and high adoption within the organization, whilst also offering integrations to various other software solutions such as ELNs and asset monitoring. Optimize your labs' processes and improve equipment utilization now!


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I can see better without the glasses !

I can see better without the glasses !! Don't waste your money i bought 2 pair and absolutely a waste of money.. I will get in touch with PayPal to see about getting my money back .. don't get scammed..

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks Nathan!

The response was quick and thorough, with a custom video to ensure understanding. The response also addressed the issue we were having.

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A user-friendly tool

Cluster market has proved to be an extremely popular and user-friendly tool for us to book equipment and recover costs. It is simple and intuitive to use, but they respond very quickly if any assistance is required

31 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Supportive team

Received great support from the team at clustermarket in setting up Bookkit to help manage our lab booking during the COVID 19 period. This positively impacted the lab organization and the app has been adopted for good.

12 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Works Great

This has been invaluable during the lockdowns to see numbers in and keep everyone safe. It has been so successful we have continued to use it.

17 de noviembre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Many thanks for your feedback!

Valorada con 5 estrellas sobre 5

Uncomplicated and reliable

Clustermarket as a booking system for lab equipment is easy to use and intuitive. Once set up it runs without problems and doesn't need time consuming adjustments.

16 de noviembre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Excellent system for organising a lab

Excellent system for organising a lab. Very easy to learn and use, never malfunctions. It has been a life saviour for my research group during Covid times when we had to limit our access to the laboratory. The system was so good that we now continue using it for booking of all kinds of equipment in the group.

16 de noviembre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Many thanks for your feedback Anna, we're delighted to hear you're happy with our system!

Valorada con 5 estrellas sobre 5

Excellent system to organize the use of…

Excellent system to organize the use of your equipment. To improve, it only needs a way to track the real use, that is if a person booked an equipment and really used at that time.

12 de noviembre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Many thanks for your feedback, Cintia!

Valorada con 5 estrellas sobre 5

Great scheduling system

We switched our scheduling system to Bookkit last year, and so far, it has been nothing but smooth sailing! Bookkit is much more flexible than our previous system. The options to limit booking times and the usage schedules for lab members are particularly useful for us. Moving our lab to Bookkit was very straightforward, but the Bookkit team still reached out to us multiple times to offer assistance.

There are some areas to improve to make the system more efficient, especially for admin users. For example, the number of "mandatory" fields to fill out when adding new equipment can be reduced. Filling out the manufacturer, model, address, etc., details for every piece of equipment can be a somewhat tedious process for a large lab.

6 de noviembre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Many thanks for the valuable feedback, Husam! We will shortly be updating our platform which will make it more user friendly.

Valorada con 5 estrellas sobre 5

Nice system and helpful…

Nice website design and helpful assistance when there was a problem arose. Thanks to Bookkit, now we transfer to the online booking system for our common facilities in the department from paper booking during/after the COVID-19

5 de noviembre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Thanks for the feedback, Lynn! We're glad to hear you're happy with our system.

Valorada con 4 estrellas sobre 5

Clustermarket's Bookkit system is a great system, it just needs a bit more polishing.

Clustermarket's Bookkit system is a wonderful aid for coordinating a busy lab with a multitude of shared equipment. The system interface is crisp and relatively easy, however a few items that should be addressed:
1. Calendar bookings: It opens to the last used date by default instead of the current date.
2. Repetitive bookings: The function of booking across multiple days is a nice addition, however if you make a mistake with the initial booking date with repetitions, editing/deleting is NOT a simple process.

The option to book multiple resources at the same time would be a nice addition.

26 de octubre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Many thanks for the feedback, Barry! We have forwarded your comments to our development team. Multiple resource booking is a feature we're already working on and we will shortly be updating our platform which will make it much more user friendly.

Valorada con 5 estrellas sobre 5

A great app for lab equipment…

A great app for lab equipment management. Many options, yet intuitive and easy to operate. We use it to schedule lab equipment, manage training and maintenance.
The students and administrators use it routinely, without complaints. 5 stars!

20 de octubre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Thank you for the positive feedback - we really appreciate it!

Valorada con 5 estrellas sobre 5

Superb services and hospitality

I've been reached by Hanne Linden, from the Clustermarket outreach team, who really really helped me to streamline our Clustermarket experience for our internal teams. Not only that, but she's been always willing to go further and aid us in any need we might have had, which has certainly aided us to become more confident in the use of the platform to offer our lab infrastructure and services.

7 de octubre de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Many thanks for your positive feedback, Leon!

Valorada con 5 estrellas sobre 5

Say goodbye to Google Calendar

Say goodbye to Google Calendar, this is a more elegant way to maintain your lab!

7 de mayo de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Thanks a lot for the positive feedback!

Valorada con 5 estrellas sobre 5

During all this process in order to…

During all this process in order to understand and explain usage of this App, the support from Program manager Morsal Amini, has been excellent. She has been on top of our needs. We have few months using Clustermarket, and support keeps going. Thanks.

7 de mayo de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Many thanks for the positive feedback - we're glad to hear our system and customer support are fulfilling your needs!

Valorada con 5 estrellas sobre 5

Really useful way to manage lab occupancy in the Covid era

We started using Bookkit to manage our return to lab working post-covid, when we have limitations on lab occupancy. It is really easy to set up and use. It works well and any time we haven't been sure how to do something, the team get back to you incredibly quickly with the answer. Without Bookkit we wouldn't be able to work safely. An excellent product and team!

20 de abril de 2021
Opinión espontánea
Logotipo de Calira (formerly Clustermarket)

Respuesta de Calira (formerly Clustermarket)

Thanks a lot - we are happy to hear such positive feedback!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más