Cocktails By Mail Opiniones 

24
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Steph was extremely helpful and was able to get our cocktail packages out last minute to help save our Christmas Party plans after yet another COVID scare by the gov! She was super quick to respond... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Such an enticing menu, not only with something to appeal to every taste but with a unique character – each is surprising and each is delicious. The quality is also remarkable, the ingredients and t... Ver más

Valorada con 5 estrellas sobre 5

I highly recommend cocktailsbymail.co.uk and will definitely order from them again! The drinks arrived promptly, sustainably packaged and with clear, simple instructions meaning they were super easy t... Ver más

Valorada con 5 estrellas sobre 5

Cocktails By Mail is the BEST at home drinking experience ever. It’s like being at the Savoy or another swanky cocktail bar, but at home and in your pjs. We have tried LOTS of other subscription cockt... Ver más

Información sobre la empresa

  1. Fabricante de alcohol
  2. también en la categoría
  3. Licorería

Escrito por la empresa

Cocktail Delivery Service, with First class letterbox cocktails.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

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(24)

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Valorada con 5 estrellas sobre 5

Will defo use again.

Great product and delivered right on time.

25 de mayo de 2023
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks for your review Sophie and so glad to hear you enjoyed the cocktails!

Valorada con 5 estrellas sobre 5

Delicious cocktail delivered quickly with no fuss

I ordered the birthday cocktail and chocolate for my daughter which was delivered quickly and she said it tasted delicious. I will be ordering again as it’s an easy way to send a treat to someone

24 de marzo de 2023
Opinión espontánea
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Thank you for the review Monion! So happy to hear the present was well received. Cheers!

Valorada con 5 estrellas sobre 5

I ordered 4 cocktails as a Xmas present…

I ordered 4 cocktails as a Xmas present for a friend. They loved them and I must say I don't normally write reviews but the service given by Steph was amazing. She went above and beyond to make sure that my order was delivered before Xmas after I made a mistake with the address. I was so impressed and will definitely use this company again.

24 de diciembre de 2022
Opinión espontánea
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Respuesta de Cocktails By Mail

Thank you so much for leaving such a wonderful review, we were happy to be able to get your gift to your friends before Christmas. Cheers!

Valorada con 5 estrellas sobre 5

Really tasty cocktails

Really tasty cocktails, and just the right size. Shared them with friends for New Year and the Amaretto Sour was a particular hit.

31 de diciembre de 2022
Opinión espontánea
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Thank you so much for taking time to leave the review! So happy they were a hit on New Years!

Valorada con 3 estrellas sobre 5

A bit underwhelmed

There isn't a massive range. I don't know how regularly new cocktails are added as this was my first purchase. I did like the detail about the ingredients though and the delivery was only 2 days. The Clover Club was my favourite whereas I didn't really like the Cut Grass Martini or the Bergamot 2.0. The cocktails are small... most of them are 100ml... they look a bit ridiculous in a glass and they're gone very quickly. I don't think I would get these cocktails for myself again. I might get them for a friend who would be happy with one tiny drink - these people exist. But as a gift, I think there would need to be something else in the box to make the presentation a bit more exciting - as it is, there was just a sachet of pink salt.

2 de noviembre de 2022
Opinión espontánea
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Hi Rose,
Sorry to hear you weren't a fan of Cocktails By Mail. I strive to make every cocktail as delicious as possible, while keeping the environment and carbon footprint as small as I can, so to hear you were underwhelmed is very dissappointing for me.

Glad to hear you like the Clover Club, it is definitely a crowd favourite. I rotate our menu every three to four months, and having a menu of 11 different cocktails allows me to create unique cocktail with fresh ingredients (every lime is juiced by me! lol)

Apologies you felt the cocktails were too small. Our cocktail sizes are dictated by the UK trading standards. Any drink 15% abv or over is considered a spirit drink and thus can only be packaged at 100ml or 200ml, any drink under 15% abv can be packaged at larger sizes, and I have done so at 125ml.

I aim for the cocktail to contain roughly 2 units of alcohol, which is equal to a double measure of spirits. I feel that is a responsible amount of alcohol to have in one sitting. This is how I end up with the 100ml or 125ml serving size.

RE: our packaging, I am sorry you felt it was lackluster. I developed them specifically to be easy to recycle (hence why no flashy printing) and to be use as little material as possible, while protecting the cocktails. I try to limit any additional flyers or other materials that will simply be thrown away.

For the garnish, I only add a garnish when the ingredients are something I wouldn't expect most people to have on hand, like the sumac salt you referenced. I think cocktails are best with fresh garnishes which is what I recommend on the servings.

Taking our environment into account when I developed Cocktails By Mail meant having to forgo a lot of the fun flashy packaging, but that was a deliberate choice.

Thanks again for giving us a try!

Valorada con 4 estrellas sobre 5

Great Service

Steph was extremely helpful and was able to get our cocktail packages out last minute to help save our Christmas Party plans after yet another COVID scare by the gov!
She was super quick to respond to all email correspondence and answered all our queries.
I believe some of the cocktails are potentially nicer than others and so it can be luck of the drawer on what kind of box you get but other than that we would definitely use this service again.

18 de enero de 2022
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks Nicole for the review and I am so glad I was able to get cocktails out for your party! Apologies that not all the pot-luck cocktails in your boxes were a hit. I try to have quite a wide range of bold flavours, which sometimes means a particular cocktail might not be to everyone's taste. I do change the menu fairly regularly, so there should always be cocktails on the menu to your liking for when you come back! Thanks again, Steph.

Valorada con 5 estrellas sobre 5

Simply wonderful cocktails!

Simply wonderful cocktails!

We love heading out to a Cocktail Bar around Christmas and New Year but current circumstances make that less likely this year.

Our order arrived quickly and I love the thought that has gone into everything, not jus the all important cocktails.

The Ecofriendly, recyclable or compostable packaging is great.

As to the cocktails, put simply, these are better than I have had from any other mail order supplier, and I have tried quite a few!

The cockails are exactly what you would expect from the very best cocktail bars at a very reasonable price.

It's hard to pick favourites but we both adored the Pink Pepper Paloma (and ordered 6 more) and the Rum and Raisin is a delight!

Thank you Steph, you have greatly enhanced our Christmas!!!

25 de diciembre de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Rosie! Thank you for such a lovely review and so happy to hear a) you've been enjoying the cocktails and 2) that they have made your Christmas even better.
Reading this review on Christmas Day really made me smile. Thank you again and have a wonderful New Year!

Valorada con 5 estrellas sobre 5

Delicious eco-friendly cocktails through your letterbox!…

Steph's cocktails are amazing. I've made a couple of orders for friends (who've loved them) and several orders for myself! Favourites so far for me are the Amethyst Margarita and Apres Cosmo...but I'm happy to continue to rate them all! I love the fact that I can order one or two as a treat given all the packaging is recyclable. Prices are fair and Steph is fantastic; speedy communication and delivery, and such friendly service. Fabulous! Thank you!
Liz

17 de diciembre de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thank you for such a lovley review Liz! So happy you are enjoying the cocktails and our eco packaging. Cheers!!

Valorada con 5 estrellas sobre 5

Brilliant communication and interesting…

Brilliant communication and interesting selection of cocktails. My friends are yet to try them but the fact they were in eco packaging was big hit. Thanks for the quick, late night email responses too.

27 de noviembre de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks so much for the lovely review. And so happy the compostable pouches were well received!

Valorada con 5 estrellas sobre 5

I have sent 2 cocktail packs to friends…

I have sent 2 cocktail packs to friends for their birthdays over the last couple of weeks and they have both been very well received....I am very upset that neither of my friends have offered to share them with me though! I might have to treat myself next time.

4 de octubre de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thank you so much for the lovely review Louise! You're friends are very lucky indeed. And we agree you should definitely treat yourself!
Cheers!

Valorada con 5 estrellas sobre 5

Birthday gift

Ordered as a birthday gift and they were despatched and arrived quickly.

I just think there needs to be an option to write a gift message or add a card ….unless I missed this.

Waiting to hear back how the cocktails tasted.

27 de julio de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks for the lovely review, so happy to hear the cocktails arrived quickly!

For the future, there is a place on the Cart Page to add a gift message, below where all the cocktails purchased are. It is quite easy to miss, and unfortunately the e-commerce platform doesn't allow me to change it. If any issues finding it, please feel free to send us an email.
Cheers!
Steph

Valorada con 5 estrellas sobre 5

Cocktails

Ordered as a gift and very well received. Arrived very quickly

11 de julio de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks so much for the review, and glad the gift arrived quickly for the recipient. Cheers!

Valorada con 5 estrellas sobre 5

Excellent!

Ordered a selection of cocktails to send as a gift and they've been very well received. I couldn't find anywhere to write a birthday message to the recipient (most likely just me not looking properly!) but when I sent an email requesting this I had an immediate response from Steph and a birthday message was duly added. Thank you!

6 de julio de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Hi Lucy,
Thanks so much for the kind review and glad your friend enjoyed their cocktail gift! To help anyone reading your review, the spot to add the gift note in on the cart page before you enter payment, it isn't super obvious, but it's just below where all the items are listed. Thanks again and cheers!
Steph

Valorada con 5 estrellas sobre 5

Steph went above and beyond to help me…

Steph went above and beyond to help me arrange a Team event, ensuring Cocktails were delivered in a timely manner. The ordering process was really easy as Steph set up a website for my Team to order direct so all I had to do was cover the costs.
The cocktails tasted amazing, everyone was really happy with what they chose.

22 de junio de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks so much for the wonderful review Denise. It was my pleasure getting cocktails out to your team for the event. Cheers!

Valorada con 5 estrellas sobre 5

Fantastic Experience and Fantastic…

Fantastic Experience and Fantastic Customer Service. Could not be happier with the whole experience. Will definitely be ordering again.

4 de mayo de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks for the wonderful review, it was my pleasure getting drinks out to your team! Cheers :-)

Valorada con 5 estrellas sobre 5

Celebration cocktails

We first received cocktails by mail as a gift and were so delighted by them we chose to send as a gift to someone else. Customer reviewers fantastic when I made a mistaken the address and everything was sorted out easily. A great concept and eco friendly too.

3 de mayo de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks so much for the lovely review. It's great to hear you enjoyed the cocktails and our eco-packaging!

Valorada con 5 estrellas sobre 5

Amazing drinks and company!

I sent drinks to our team following a celebration event. Everyone raved about how tasty they were, how lovely they were packed, and how great it was to get such a treat in the post (instead of bills!).
Delivery was super fast, and Steph was so very flexible in meeting our needs. We will definitely be ordering more -- even to keep a special stock in the freezer for those "just because" days!

24 de marzo de 2021
Opinión espontánea
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Respuesta de Cocktails By Mail

Thanks so much for the review Andrea, it was our pleasure helping your team celebrate. :-)

Valorada con 5 estrellas sobre 5

Such a great idea

Such a great idea, perfect gift in the post. The cocktails really are delicious I will definitely be buying again!
Thank you!

13 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tasty treats

Loved these drinks, enjoyed a few (too many)! Great mix of tasty flavours and an ideal gift. Will be ordering up for Christmas and future engagement pressies.

12 de diciembre de 2020
Opinión espontánea

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