Coco Fashion 

Gracias por visitar Trustpilot. Lamentablemente, no se pueden publicar más opiniones en esta página, porque el sitio web de la empresa ya no existe. Si tienes alguna pregunta, contáctanos.

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Jag har beställt en jacka de drog 1000 kr från mitt konto när jag har försökt nå de många gånger de skrev samma sak tillbaka de här är vad de svarar Tack för att du kontaktade oss. Vi ber upprikt... Ver más

Valorada con 1 estrellas sobre 5

Dont't buy from Cocoa Gianna. Sizing is ridiculous. I ordered 2XL and probably got something around an S. Quality poor and item doesn't look like the website picture. Should have checked Trustpilot b... Ver más

Valorada con 1 estrellas sobre 5

Zero stars , I’m so extremely angry at this so called “ purchase of quality “ , knit top $76 , received 3 weeks later and I wouldn’t have spent $1 on it 🤬 Shame on you

Valorada con 1 estrellas sobre 5

Hemsidan har en .se-adress, men varorna sänds från Kina. Ingen storlekstabell finns. Klädstorlekarna är 3 storlekar mindre än de europeiska standardstorlekarna. När jag mottog en helt annan vara än de... Ver más

Información sobre la empresa


Información de contacto

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I really wish I found this page before…

I really wish I found this page before making my order. I feel so jerked! My product came and the quality hurt my feelings more than it hurt my pockets. I could’ve made this myself. I emailed for return, but yes - it goes to China at your own expense. It feels hopeless as some ppl claim they still never got their refund. I expressed my hesitation but beyond their first reply (like a standard / auto-generated email), I stopped receiving responses.

3 de marzo de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible company basically scam you

Horrible company basically scam you! To pay shipping on returning a product is more then double what the item is worth will be adding a complaint with the better business bureau. Also will file a complaint with my credit card company. What they sell is garbage!

16 de febrero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

It looked so pretty in the picture but …

It looked so pretty in the picture but what I received is absolute garbage. I could sew a better product blindfolded! The price should've been red flag #1 that made me run the other way! And then red flag #2 - it shipped directly from China...I emailed to request a refund but based on other reviews, I'll probably need to dispute it with AmEx.

11 de febrero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap material & unaffordable returns

Product did not fit. I ordered a large dress and it barely reached my upper thigh. It looked misrepresented, way less quality that what was advertised.
To return the item, you need to pay to ship it to China within 14 days from receiving it. UPS quoted me at $134 and the dress cost $39. Customer service said it was my choice whether or not to return it.

Save the headache. Don't buy from this company.

8 de febrero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Purchased two pieces from this place.

One was delivered, the other wasn’t. I had no communication from them despite several emails. Eventually someone came back to me and said it was shipped with the first piece of clothing. This was a lie, not only did I have shipping confirmation for only one piece of clothing, the status of my undelivered order was still listed as “updating.”

These guys are unprofessional, I would never use them again and I advise others to avoid.

30 de enero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

do not use

bad bad. unhelpful customer service. have not received my item. my item is very late and they will not issue me a refund awful awful don't know what to do about not receiving my item. but do not use

29 de diciembre de 2017
Opinión espontánea
Valorada con 2 estrellas sobre 5

Po tygodniu dostalam informacje,ze …

Po tygodniu dostalam informacje,ze jedna z rzeczy jest niedostepna.Dostawe rozumieja nie jako czas od przelewu a od wyslania.Ten czas od przelewu jest dlugi,zajelo razem dwatygodnie.Wyslalam dwa mejle upominajace sie.Na prosbe o niewysylanie niekompletnego zamowienia stwierdzili,ze juz za pozno.

29 de noviembre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

COCO FASHION CO. CHINA

As I said in my last post I was having trouble with returned merchandise. So this is how things stand: Ordered - got it 2 months later.
Returned it immediately $30 for shipping.
They said they did not get it after 21/2 months. Another 2 months go by and what appears on my doorstep - the package I had returned to them with a note "NOT PICKED UP". So I make sure I have the right address and reship: $30.00. Again it sits in The Chinese post office and again it is returned to me "NOT PICKED UP'. In the meantime I am in constant contact with customer service, they say no there is nothing at the post office for us. I shipped it a 3rd time $60.00 with a tracking number. Customer service will no longer answer my emails. Meanwhile I checked the tracking number, guess where it is: SITTING IN THE CHINESE POST OFFICE FOR THE PAST MONTH. This process has gone on for 1 year already I have spent $120.00 CDN for shipping, as well as $175.00 for the merchandise so all together I have put out $295.00 CDN and have absolutely nothing for it. Please do not order from this company, what a heartache, On a fixed income and I am out all of this money.

10 de diciembre de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

YOU HAVE BEEN WARNED!

They will give you a line saying the item "is not available" after almost 3 weeks of waiting for it. Then, will lie about refunding the money back to you by claiming it has already been refunded. In fact, such a thing never happened. They even told me they emailed me about it.

When I think about it now, I suspect the item was never really available in the first place. There was no email to cancel the order, no confirmation of the refund, no details whatsoever, no news or updates. The dresses, if they even exist, are so well-priced, however they are almost always not available. It is a scam. Save your money and go to a more reputable seller. You have been warned.

23 de noviembre de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst service

Hi
I had ordered one sandal from coco fashion. But after 2 weeks they said that it was out of stock. Then I suggested them another they replied the same for that sandal also. This was happened 3-4 times with me. And now they stop responding mails. So I suggest you people not to order anything from coco fashions.

1 de noviembre de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Remember The Asian Sizes!

I completely fell in love with everything I ordered. I did not have any problem with customer service and everything I bought was so soft! Since I live in the U.S. it did take a while to get to me but it was SO worth it! The only thing I as well as others have to remember is that asian sizes run smaller. Additionally, for me having a wider rear, some clothes were a bit too short. However, an additional shirt under a dress can fix that easily! All in all I loved it, the website looked like it was set up nicely.

8 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got what I ordered, shipping went quick

My sister found a dress that she adored on this website and I wanted to purchase it for her birthday. I had a few questions and was able to use "live chat" to get my answers immediately. Coco Fashion was so helpful and even shipped my package out the same day so that I would get it as soon as possible. I will be back again, next time to shop for myself. By the way, my sister LOVED the dress and wore it out for her birthday! You guys have the most AWESOME clothes! Thank you again,

Sara Elmansor.

3 de septiembre de 2014
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer service I've seen around!

After 6 months of liaising with the customer service team, I still have yet to obtain a refund from Coco Fashion after being told that my refund was ready to be processed. They asked me for all my bank details, Paypal account etc which I have all provided, with the only respond being that the refund could not be processed due to "some" issues. Haven't seen such bad customer service. Please do not bother purchasing from them. After all low quality products & customer service is what Coco Fashion's business model seems to be.

3 de septiembre de 2014
Opinión espontánea
Logotipo de Coco Fashion

Respuesta de Coco Fashion

Hi Chelsea, We have checked your order, style you have ordered. We have hundreds clients who bought that coat and are happy about that (including quality, sizing). I think you received some defected coat, you should return that to us, we will check it and refund you the entire amount + shipping fee. You mentioned above that you emailed us - i confirmed with customer service that they have not received that message - please email us at contact AT coco-fashion (dot) com. Hope we will solve this problem asap. Thank you.

Valorada con 5 estrellas sobre 5

Fashion, Fit, Fabric and Detailed Stitching Plus Free Shipping!

I've ordered a few items from Coco-Fashion. I was very impressed with the coat I bought. Nothing was spared in either fashion, fit, fabric or detailed sewing techniques. It was excellent quality and striking design.

My recent purchase was an embellished tee-shirt top. The fabric is soft, and it's nicely made and fits my U.S. figure (no tightness anywhere despite double-checking sizing.) Free shipping was the deal sealer since the cost of shipping usually forces me to abandon my cart.

5 de agosto de 2014
Opinión espontánea
Valorada con 2 estrellas sobre 5

Customer servise keeps ignoring me

I am a fasion blogger and I wrote a blog post about the company as I was supposed to do.. They told me that I could get a 12$ voucher but since then I have never heard from them... I have emailed them 5 times almost but they keep ignoring my emails!! I don't what's going on but this is not so proffesional!!

6 de junio de 2014
Opinión espontánea
Logotipo de Coco Fashion

Respuesta de Coco Fashion

Hi Maria, I have contacted our Fashion Hunter Dep., they have not received any requests from Maria, Greece, please provide me your email ID. Please contact us at: fashionhunter AT coco-fashion (DOT) com

Valorada con 1 estrellas sobre 5

Worst sh*t ever

I ordered a pair of shoes the 3th of May. The 6th of May, the shoes were marked as shipped. I paid 35$ for express shipping with DHL (4-6 days) and the seller promised me that the shoes would arrive before the 14th of May. After 6 days, I contacted DHL's customer service, who said the package had not been sent at all. I contacted the seller and asked for my money back, since the responsibilty lies with her/him - I haven't received an answer...
I just want to warn everybodyelse, who considers ordering from this website... You will be screwed over.......

13 de mayo de 2014
Opinión espontánea
Logotipo de Coco Fashion

Respuesta de Coco Fashion

Hi, Thank you for your message here. We sent you answer for your last email message several hours before you wrote this review:
"Hello,
Thank you for message. We got message from DHL that they have big delays with parcels because they branch in Hong Kong is heavy commitment, they declared that all DHL parcels will be sent in 3-4 days. We know you don't want to wait any more and that's why we asked them to return parcel to us and we will cancel your order.
We will return money within 5 working days, we are sorry for inconvenience caused, but we had no impact on this delay and DHL work."

We are really sorry for inconveniences caused. If you decide to shop with coco-fashion in the future we will compensate you that delay offering some discount/voucher.

kind regards
Coco-Fashion Team

Valorada con 5 estrellas sobre 5

Świetne ubrania!

Strona oferuje dobrej jakości ubrania, których nie można dostać w zwykłych sklepach. Mimo, że na dostarczenie towaru trzeba trochę poczekać, warto zamawiać tu ubrania po naprawdę niskiej cenie. Jestem zadowolona za każdym razem! Ubrania odpowiadają dostępnym zdjęciom, jakość materiałów i wykonania bez zarzutu, a ceny zaskakująco niskie. Polecam!

26 de marzo de 2014
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más