COCO BOO LOVES Opiniones 

219
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing company..I bought some sequinned trousers for Ibiza and they were amazing when they arrived..I had outstanding customer service and delivery..and the quality of the trousers were amazing..beau... Ver más

Valorada con 5 estrellas sobre 5

Coco Boo Loves is by far the most professional online shop I have EVER come across. Their styles are absolutely unbelievable and the quality of their clothes is next to none. The team is incredib... Ver más

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Valorada con 1 estrellas sobre 5

Expensive items, terrible quality, no customer service. The items advertised are not what are received. Be very careful when looking via Instagram. Not a professional business at all. Be very car... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve purchased a few bits from the girls now (summer & winter clothes). Always beautiful handcrafted garments. These are so unique at such a competitive price. I get compliments whenever I wear them a... Ver más

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Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

Coco Boo Loves offering the coolest styles for the coolest babes and yep that's you. We want you to be part of our Coco family and take on the fashion world one awesome outift at a time :)


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(219)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely quality

27 de diciembre de 2023
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Respuesta de COCO BOO LOVES

Hi Katie, thank you so much for taking the time to leave us a 5* review, it really means the world to us. We can't wait to welcome you again. Much love, Team CBL :) x

Valorada con 5 estrellas sobre 5

Always 5 star service from start to…

Always 5 star service from start to finish. Clothing is of great quality and looks fab on. The one time I had to send an item of clothing back the service was great and even got an apology email, which I’ve never experienced before. Will continue to order from here love the clothes.

27 de diciembre de 2023
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Respuesta de COCO BOO LOVES

Hi Lynsey, thank you so much for taking the time to leave us such a lovely 5* review. It really does the mean the world to us and we can't wait to welcome you again. Much love, Team CBL :) x

Valorada con 5 estrellas sobre 5

Great products

Great products, communication and delivery time - really does feel like a lovely family ran business

30 de octubre de 2023
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Respuesta de COCO BOO LOVES

Hi Sarah, thank you so much for taking the time to leave us such a lovely 5* review. It really means the world to us. Much love, Team CBL :) x

Valorada con 5 estrellas sobre 5

Excellent clothing company

This is an amazing independent company beautiful clothes very different - fantastic customer service and quick delivery - highly recommended

29 de agosto de 2023
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Respuesta de COCO BOO LOVES

Hi Julie, thank you so much for taking the time to leave us such a wonderful 5* review. Your feedback really means the world to us and we can't wait to welcome you again. Much love, Team CBL :)

Valorada con 5 estrellas sobre 5

Love Coco Boo Loves

Without fail, always happy with my purchases. Great quality, reasonable price. Speedy deliveries & great care and attention with the packaging. Look forward to receiving my treats every time.

28 de agosto de 2023
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Respuesta de COCO BOO LOVES

Hi Vic, thank you so much for taking the time to leave us such a wonderful 5* review. Your feedback really means the world to us and we can't wait to welcome you again. Much love, Team CBL :)

Valorada con 5 estrellas sobre 5

Great at Coco Boo

Easy to navigate website, good communication from placing order to being ready for collection, I've ordered several items and never been disappointed with the service and quality of goods, nicely packaged.

28 de agosto de 2023
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Respuesta de COCO BOO LOVES

Hi Diane, thank you so much for taking the time to leave us such a wonderful 5* review. We work hard to ensure that the service we provide is as great as the product, so to receive your review means the world to us. Much love, Team CBL

Valorada con 5 estrellas sobre 5

Loved my outfit!

25 de agosto de 2023
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Respuesta de COCO BOO LOVES

Hi Lisa, thank you so much for taking the time to leave us a 5* review. It really means the world to us. We're so pleased that you love your outfit and we can't wait to welcome you again. Love, Team CBL :) x

Valorada con 1 estrellas sobre 5

The worst place to ever spend your…

The worst place to ever spend your money on.

The worst customer service too. Please don’t waste your time on this terrible company.

Literally took over $100 from me and won’t give it back even after i returned it MONTHS AGO!

21 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot recommend CBL highly enough

Cannot recommend CBL highly enough. Their customer service is incredible, from the packaging and fast delivery to their customer care correspondence. More importantly, though, their garments are heaven; beautiful, great quality and exciting. CBL are a rare gem among the crowd of trend-echoing fast fashion clothing companies the internet is inundated with. So excited to see more from them in the future.

10 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great items purchased didn’t suit me…

Great items purchased didn’t suit me unfortunately but item arrived quickly and will definitely order again

26 de julio de 2023
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Respuesta de COCO BOO LOVES

Hi Stephanie, thank you so much for taking the time to leave us a 5* star review. It really means the world to us. We can't wait to welcome you again. Much love, Team CBL :) x

Valorada con 5 estrellas sobre 5

Lovely 2 piece

Lovely 2 piece, looking forward to wearing it.

25 de julio de 2023
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Respuesta de COCO BOO LOVES

Hi Leander, thank you so much for taking the time to leave us a 5* star review. It means the world to us. We're pleased that you love your 2 piece and can't wait to welcome you again. Much love, Teal CBL :) x

Valorada con 5 estrellas sobre 5
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Respuesta de COCO BOO LOVES

Hi Alison thank you so much for taking the time to leave us a 5* star review. It means the world to us. We're pleased that you find shopping with us so easy and we can't wait to welcome you again. Much love, Team CBL :) x

Valorada con 1 estrellas sobre 5

When my dress arrived one of the…

When my dress arrived one of the elastics in one of the Sleeves was broken and I needed the dress for a party the day after it arrived. That is why I paid for next day delivery so couldn’t return the dress as I had to repair it as I had nothing else to wear for the party.

23 de julio de 2023
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Respuesta de COCO BOO LOVES

Hey Naryann,

Thank you so much for taking the time to review. I'm sorry to hear your dress arrived in a less than perfect condition.

In the unlikely event that this may happen, we always ask you contact us immediately (upon receipt of the item) and that the item be returned back to us. We will always cover these costs, unworn and still with tags. We will always work with customers to rectify any issues upon receipt of orders. Unfortunately, as you didn't reach out to us we haven't been able to help and this is the first correspondence we have received in relation to this.
The CBL Team x

Valorada con 5 estrellas sobre 5

In love

Love my items, so pretty and delivered quickly

25 de junio de 2023
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Respuesta de COCO BOO LOVES

Hi Lucy,

Thank you so much for taking the time to review.
Thank you for the 5 stars. We work so hard behind the scenes to offer the best that we possibly can and receiving reviews like this means the world to us.
Welcome to the gang.

The CBL team x

Valorada con 5 estrellas sobre 5

Love my dress

Love my dress, beautiful quality and brilliant price. Super quick delivery

25 de junio de 2023
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Respuesta de COCO BOO LOVES

Hey Audrey,

Thank you so much for taking the time to review.
We’re so pleased you love your purchase, this really means the world to us.

We’re so happy you’ve found us.
Welcome to the gang 💓

The CBL Team

Valorada con 5 estrellas sobre 5

Lovely correspondence!

Nice packing, personal notes & emails

25 de junio de 2023
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Respuesta de COCO BOO LOVES

Hi Kim, thank you so much for taking the time to leave us a 5* review. It means the world to us and we can't wait to welcome you again. Much love, Team CBL :) x

Valorada con 1 estrellas sobre 5

Order #77733 ORDER NEARLY A MONTH AGO

Order #77733 ORDER NEARLY A MONTH AGO, SENT BACK WEEKS AGO AND STILL NO REFUND, I USE TO SPEND ALOT OF MONEY HERE, I LIKED THE CLOTHES, BUT IT SEEMS THEY ARE NOW GETTING LIKE SOME SHAM OF SHOPS ONLINE, BY KEEPING MONEY AND NOT REFUNDING FOR WEEKS, I TRY AN SUPPORT SMALL LOCAL BUSINESS BUT HAVING TO WAIT WEEKS FOR REFUND IS NOT SOMETHING I LOOK FOR, DONT ORDER IF YOU DONT WANT TO KEEP THE CLOTHERS, SEND MY REFUND ASAP ,

3 de julio de 2023
Opinión espontánea
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Respuesta de COCO BOO LOVES

Hey Janine,

Thank you so much for reaching out.
We have replied to all your emails sent over the weekend in relation to this. I hope our responses have been received. We ask to allow 14 working days for refunds to hit your account. The return was received on the 22nd June, today is the 3rd July so this is just over a week ago, as we ask to allow up to 14 working days we are still well within the timeframe and we always work within this allocated time. In fact refunds are actually processed much quicker. We are a small family run business, we are not a 'sham' we treat all our customers fairly, kindly and like our friends. We have a returns policy in place which we make very clear prior to purchase, also once the return is received an email is sent that also explains the process and we respond to any email enquiries sent promptly. We are very very transparent. Many online retailers as to allow 14 working days as this is industry standard however we work well within this and all refunds are actioned asap. Please rest assured you refund will also fall within this time.
Thank You so much x

Valorada con 1 estrellas sobre 5

Super disappointed !!

Super disappointed !!! Send me a return from a other customer as my delivery and let me pay to return it back before I would be send my already payed parcel. Poor poor poor

25 de junio de 2023
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Respuesta de COCO BOO LOVES

Hey Dani,
Thank you for taking the time to review.
I'm so disappointed to see this 1* review :( I feel that our team did absolutely everything they could to help you with this. It seems that you was accidentally sent a wrong order which was completely our fault and done in absolute error. As soon as you notified us we did our everything to try and rectify this and of course offered to reimburse you the cost of return which was £8.95. I do honestly believe our team did everything to rectify this situation as promptly and efficiently as they could.
I'm so sorry you still feel dissatisfied. It's a real shame.
Thank you,
The CBL team x

Valorada con 5 estrellas sobre 5

I found this boutique on TikTok

I found this boutique on TikTok, I loved everything about I've bought, this is my third time ordering and I can't wait! Keep up the good work girls x

28 de junio de 2023
Opinión espontánea
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Respuesta de COCO BOO LOVES

Hi Karen, thank you so much for taking the time to leave us a 5* review. it really means the world to us and we can't wait to welcome you again. Much love, Team BCL :) x

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