Cocojewelry Opiniones 

349
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Ver más

Valorada con 1 estrellas sobre 5

False advertising... the bracelet that I received does not say in "morse code" what is depicted in the photo on their website. My beads aren't in the same order. I've corresponded with customer... Ver más

Valorada con 5 estrellas sobre 5

I love the ring! The color is beautiful and it sparkles in the sun. The message engraved on the band is a great reminder that I am stronger than I sometimes think I am. The ring is great but the cu... Ver más

Valorada con 5 estrellas sobre 5

Not only is the bracelet I ordered beautiful, but when I realized I had mistakenly ordered the wrong color, Customer Service was very quick to respond and send me the correct color without delay. I re... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

349 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(349)

306 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Overall I like this ring

Overall I like this ring. It’s tasteful, attractive and reminds me of an important message for the New Year. I did think the center area containing the stone would be a bit larger. Still a nice piece.

25 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Wrong size

I bought a ring from them and my daughter loved it . It happens to be the wrong size for her so I messaged them to see if I can exchange it. They are sending us a new ring size . Customer service is amazing and they are on it . I can’t wait to order more from them in the future ..

25 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service! I ordered a ring for my mother for Christmas. It was sadly stolen or blew away from my front step. After emailing their customer service email and explaining my situation, someone got back to me within 48 hours and they mailed me a brand new ring! My mother loves and I am so thankful for their understanding!

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Goo experience

Unfortunately I ordered the wrong size ring for myself, but the quality is really good & costumer service was wonderful when I contacted them about exchanging for the correct size. Would order again.

4 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to work with!

I loved ordering from Love Coco jewelry! They have the cutest jewelry pieces. I ordered the the I think about you every Daisy ring for my daughter because her favorite flower is the daisy. She loves it so much! This company was so great to work with me with I got the wrong size for her to help me get the right one.

3 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

They were great

They were great! The order came quickly and when I needed to return due to size, they responded promptly as well. My daughter loves the ring!

3 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I ordered two mother-daughter…

Customer service exceeded my expectations and problem with order resolved.

2 de enero de 2026
Opinión espontánea
Logotipo de Cocojewelry

Respuesta de Cocojewelry

Hello, Laura. Thank you for taking the time to share your experience with us. We are truly sorry to hear how disappointing this has been, especially since the bracelets were meant to be a special mother-daughter gift for Christmas. We completely understand how upsetting this must feel.

Regarding the birthstone color, we sincerely apologize that the stones did not meet your expectations. While slight variations in color can occur, we understand that the tone appearing more orange than red was not what you anticipated, and we regret the disappointment this caused.

We are also very sorry about the shipping delays and the condition in which your package arrived. That is absolutely not the experience we want for our customers, and we apologize for the damaged packaging and jewelry boxes.

Please accept our apologies as well for the delay in responding to your earlier email—we truly appreciate your patience.

Valorada con 4 estrellas sobre 5

I ordered 3 pieces

I ordered 3 pieces. The jewelry arrived later than anticipated, so please order in advance. They responded to my inquiries the next day, and were very helpful and courteous. My daughter sent me the link for a mother daughter ring,
i bought her the ring, she loved it and i also go mother daughter matching bracelets. She will love those as well.

12 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good afternoon,

Updated review:
lovecocojewelry was very responsive to my concern noted below and resent replacements immediately.
Thank you

Good afternoon,

I ordered four bracelets as Christmas gifts for my friends and was finally able to give them to them recently. Unfortunately, all of the bracelets are very loose and feel flimsy near the clasp. One of the bracelets already broke after only two days of wear.

I wanted to see if it would be possible to receive four replacement bracelets that are smaller and more secure at the clasp. We absolutely love the look of them, but the fit and durability have been disappointing.

Thank you for your time and help. I look forward to your response.

Best regards,
Stefanie Stoltz

19 de octubre de 2025
Logotipo de Cocojewelry

Respuesta de Cocojewelry

Hello, Stefanie. We are truly sorry about the items you received—this is not the experience we want for our customers.

A replacement package has already been sent, and the shipping information has been shared with you via the email address we have on file.

Thank you for bringing this to our attention and for your patience. Please don’t hesitate to reach out if you need any further assistance.

Valorada con 1 estrellas sobre 5

Bracelet latch pull does not work

25 de diciembre de 2025
Logotipo de Cocojewelry

Respuesta de Cocojewelry

Hello, Kathy. We are truly sorry about the items you received—this is not the experience we want for our customers.

A replacement package has already been sent, and the shipping information has been shared with you via the email address we have on file.

Thank you for bringing this to our attention and for your patience. Please don’t hesitate to reach out if you need any further assistance.

Valorada con 5 estrellas sobre 5

Excellent products & shipping

Excellent products, made well. Fantastic shippers. Have ordered from LoveCocoJewelry three times and all items super and shipped quickly. A+ to deal with...

25 de diciembre de 2025

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