Cocojewelry Opiniones 

349
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Ver más

Valorada con 1 estrellas sobre 5

False advertising... the bracelet that I received does not say in "morse code" what is depicted in the photo on their website. My beads aren't in the same order. I've corresponded with customer... Ver más

Valorada con 5 estrellas sobre 5

I love the ring! The color is beautiful and it sparkles in the sun. The message engraved on the band is a great reminder that I am stronger than I sometimes think I am. The ring is great but the cu... Ver más

Valorada con 5 estrellas sobre 5

Not only is the bracelet I ordered beautiful, but when I realized I had mistakenly ordered the wrong color, Customer Service was very quick to respond and send me the correct color without delay. I re... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

349 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 72% de las opiniones negativas

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4,2

Todas las opiniones

(349)

306 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Still waiting!!

24 de noviembre de 2025
Logotipo de Cocojewelry

Respuesta de Cocojewelry

Hello, Jeremy. We’re very sorry about the delay with your package. We’ve sent you the updated tracking information, and you can continue to monitor the delivery from there. Due to the high volume of shipments this season, couriers are adjusting their delivery schedules, which may cause delays.

We truly appreciate your understanding, and if you have any concerns or need further assistance, please feel free to reach out. We’re here to help.

Valorada con 5 estrellas sobre 5

Ordered two bracelets for each of my…

Ordered two bracelets for each of my daughters for Christmas. Made an error when placing the order so I reached out to the company and they were able to correct my error. They arrived quickly and are beautiful.
I would definitely order from this site again. Not only are the products beautiful but their customer service is great.

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an outstanding experience with…

I had an outstanding experience with this jewelry company! I ran into some issues when the order was placed (mistake on my end) and then after receiving my beautiful jewelry I realized I ordered the wrong size. Customer service made this process incredibly smooth, and so accommodating. The jewelry itself is absolutely beautiful and crafted with solid, high-quality materials. I was genuinely impressed with the attention to detail and the exceptional craftsmanship. I ordered the stacking mother‘s rings, and the mother daughter ring as well. Highly recommend to anyone looking for stunning, durable pieces and excellent customer service!

2 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Received quickly but wrong color stones

My order arrived quickly. However the stone colors are wrong. I ordered July (ruby = red) and September (sapphire = blue). The stone for July is pink.

I've sent two emails to Love Coco Jewelry and have not received a response. Unfortunately, they don't have a customer service number.

What a waste of money!

20 de noviembre de 2025
Opinión espontánea
Logotipo de Cocojewelry

Respuesta de Cocojewelry

Hello, AC. We’re so sorry to hear that you received the wrong order — that’s definitely not the experience we want for you. Regarding the color, the July birthstone is naturally a pink-red shade, so what you received is the correct July stone. However, if you were hoping for a deeper red color, we’d be happy to send you a replacement with the January stone instead.

Please send us your order information so we can correct this for you promptly. We want to make sure you receive exactly what you had in mind.

Thank you for your patience, and we look forward to making this right!

Valorada con 1 estrellas sobre 5

slow to ship and then disappears

I have been waiting over a month for my order to arrive. I had a tracking number, and once it arrived into my local area it looses where it is, and says it will NOW be late... are you kidding?!?! I am very disappointed, and will not use this company in the future. If the items do not show up, I will report it as fraud, and update here.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Cocojewelry

Respuesta de Cocojewelry

Hello, Becki. Thank you for your feedback, and we’re very sorry to hear about the delay with your package delivery. It appears there may have been an issue with the local courier. When you have a moment, please send your order information to our email address info@lovecocojewelry.com, so we can look into this right away and provide a solution. We appreciate your patience and the opportunity to make this right.

Valorada con 5 estrellas sobre 5

Love Coco Jewelry has fantastic…. Customer service

Love Coco Jewelry has fantastic customer service. Sarah, Customer Service Manager, was incredibly attentive, kind and helpful. I’ll most definitely buy from this company in the future due to their excellent customer service skills.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

The jewelry is so cute. I bought my mother the mother-daughter ring and myself the self-love ring. I definitely recommend checking the sizing chart before purchasing. I bought a size 5, which ended up being too small. The customer service is great because they replied quickly and offered to send me the correct size!

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So beautiful

So beautiful! I play in a golf group with the most
Amazing ladies and I am giving them out to them this morning! They will love them! Thank you 😊

24 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Amazing jewelry and customer service!

The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!

19 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer srvice

Immediate, very helpful customer service.
Great shopping experience and I love the bracelet.

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the bracelet!

I love the bracelet!! It is high quality and it was so nice that I bought additional ones for my sister and bestie! The customer service experience was stellar. I would buy from this company again!

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful pieces

Beautiful pieces, and very flexible and helpful getting me an exchange when I ordered the wrong size ring. I practically haven't taken my new bracelet off since I got it

10 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

My first experience with Coco jewelry…redeemed

My first experience with Coco jewelry was not a plant one but since then they have redeem themselves a bit. They have sent me another ring so now I have two rings and a bracelet and they did apologize bfor their mistake. They have been pleasant and friendly. Thank you for the good customer service and another ring of the exact same nature that I first of ordered.

17 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company

Was sent the wrong colour when ordered different colours for the ring as it was a mother and daughter one with being told I could send it back and get a full refund even with returning it costing £15 . To then have some rude customer service and not helpful service.
I would not recommend this company and to stay well clear from it

18 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered 5 personalized bracelets

I ordered 5 personalized bracelets. Initially I was pleased with 4 of them. I reached out to customer service and they were quick to resolve the one I wasn't liking as much.

I would definitely recommend Love Coco Jewelry and use them again

1 de noviembre de 2025
Opinión espontánea

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