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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We received a voucher as a Christmas present. Ordering and delivery process was flawless. Lots of great products and producers, in particular Peter Boucher butchers, their meat products We ordered w... Ver más

Valorada con 5 estrellas sobre 5

I have ordered more than once from CoLab as we love the Ginger and Prawn Dumplings, the service is great,fast turnaround time, highly recommend.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

We ordered three ready meals and some other produce. Bar Lourinha's chick peas with spinach wee good. The duck red curry was tender and flavoursome but there were just three half cherry tomatoes in th... Ver más

Valorada con 5 estrellas sobre 5

Co-Lab Pantry have a large (and delicious) variety of products! They are always adding new products to their site, which keeps it fun and exciting. Great customer service and prompt delivery. The... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online

Escrito por la empresa

A 24/7 online destination for ready-made meals, drinks, pantry staples & produce from restaurants, cafes & bars - in 1 order. Delivering to homes across Australia.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

254 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,0

Todas las opiniones

(254)

0 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Quality of product is great however no…

Quality of product is great however no best before or use by date doesn’t help. So how am I to know when my chimmychurri can be used until without making me run to the bathroom?

22 de febrero de 2021
Logotipo de CoLab

Respuesta de CoLab

Hi Peter, Thank you for taking the time to write a review and provide your feedback.
All products should indeed have a used by date/best before. This is something we will be ensuring our teams eyes are covering when all goods are being picked up by our vendors. Thank you again for bringing this to our attention.

Valorada con 1 estrellas sobre 5

Ordinary customer service

Received confirmation my order was coming, didn’t arrive and emailed customer service to follow up. Never got a response other than they were following up. Received my order later and one of my items was out of date by 3 days. Ordinary service wouldn’t buy again.

21 de febrero de 2021
Logotipo de CoLab

Respuesta de CoLab

Hi Anthony, Thank you for taking the time to provide your feedback. We're so sorry to hear of your experience - it definitely isn't to our standard practises. I'd love to get the opportunity to investigate this further and provide a solution - in particular for your items that were past their date. If you're happy to discuss further, please email info@co-labpantry.com.au. Thank you and sincere apologies again.

Valorada con 5 estrellas sobre 5

Great customer care!

Product turned up with quality seal broken and order was incomplete. The product had been tampered with in transit. I emailed the team and promptly received a reply. They kindly offered to resend the order. Great service, will use in the future.

18 de febrero de 2021
Valorada con 5 estrellas sobre 5

Spoilt for choice!

Co-Lab Pantry have a large (and delicious) variety of products! They are always adding new products to their site, which keeps it fun and exciting.
Great customer service and prompt delivery.
The online workshops were also a great way to feel connected to some of our favourite restaurants when we couldn't visit.

17 de febrero de 2021
Valorada con 5 estrellas sobre 5

Perfect

Easy to order, great selection of products, timely delivery - enjoyed by all. Thank you.

16 de febrero de 2021
Valorada con 5 estrellas sobre 5

I ordered a couple of options for one…

I ordered a couple of options for one of my team based in Melbourne during full lockdown there. Danielle was super helpful in co-ordinating my order to arrive on time and she answered all of my questions during the order process. My team member loved the food and also asked for the details so that she could order again down the track rather than using the standard delivery places. Great job!

16 de febrero de 2021
Valorada con 5 estrellas sobre 5

Excellent gift

Fantastic range, quality and service.
This made a lovely gift from overseas. I picked all the products and chose the "gift wrapping" option and they delivered to the happy recipient. I went with an Italian theme and selected appetiser, meal and dessert with an accompanying drink.

16 de febrero de 2021

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