Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We ordered this fan with the recent hot weather being uncomfortable to sleep in. It is just a normal bog standard mini tower fan! Kicks out normal air, not cold at all and is quite noisy! Really disap... Ver más

Valorada con 1 estrellas sobre 5

I'm so pleased l checked Trust Pilot before l purchased. l was really tempted from the advertisement but after watching BBC Morning Live yesterday l checked in here. Thanks everyone who has posted a r... Ver más

Valorada con 1 estrellas sobre 5

Stupidly I ordered before checking reviews! I bought through PayPal. So I reported a problem with the payment & asked for full refund. I did also email company straight away, but never got a rep... Ver más

Valorada con 1 estrellas sobre 5

Having seen their advert on Facebook, I assumed that they were a reputable company! I ordered one of the A/C units for a bedroom that we didn't have proper A/C in. The advert suggested that it was des... Ver más

Información sobre la empresa


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Stupidly I ordered before checking…

Stupidly I ordered before checking reviews!
I bought through PayPal. So I reported a problem with the payment & asked for full refund.
I did also email company straight away, but never got a reply.
Pp replied straight away with a refund.
Close call!!

26 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Having seen their advert on Facebook I thought it was save to buy

Having seen their advert on Facebook, I assumed that they were a reputable company! I ordered one of the A/C units for a bedroom that we didn't have proper A/C in. The advert suggested that it was designed and made in the UK, but on receiving the invoice, I realised that it was based in Hong Kong. I immediately sent an email cancellation the order, followed by a further seven over the next 24 hours...all were ignored. I contacted my bank and explained what had happened. I was told that this company was known to them and not in a good way!!! I have started an application of dispute against thr company. This means the funds will be taken back from Coldeez and I will be reimbursed. I have also reported the company to the police. Do not buy anything from this "company".

25 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thanks Trust Pilot reviewers

I'm so pleased l checked Trust Pilot before l purchased. l was really tempted from the advertisement but after watching BBC Morning Live yesterday l checked in here. Thanks everyone who has posted a review!

25 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam...Do not buy. False advertising!

We ordered this fan with the recent hot weather being uncomfortable to sleep in. It is just a normal bog standard mini tower fan! Kicks out normal air, not cold at all and is quite noisy! Really disappointed as was expecting better with all the claims on advertisement. Fake reviews on facebook. Feel foolish for being taken in by all the lies. Do not buy. No way of contacting supplier!

12 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute rip off. Avoid.

I ordered a cooling ace fan and it is absolute rubbish, cheap flimsy plastic. The company offers 30 day guarantee but what they don’t tell you is you have to pay the return charges to China which cost as much as the fan. £60.

10 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DON'T BE FOOLED BY COLDEEZ COOLING ACE

DON'T BE FOOLED BY COLDEEZ COOLING ACE! They are sending out a tower fan instead that you can buy on Amazon for £18! I stupidly trusted their reviews & a consumer review website that obviously received something very different to what we all got! I paid £157.90 for 3 units & shipping, absolutely disgusting! It's meant to be trade marked & what comes has no Coldeez Cooling Ace written on it anywhere?! It says M60 Constant Wind Speed Fan not even the same thing, lookis like the picture. It got delivered & left behind my bin, no info about when it was coming, considering I paid over £25 for shipping & handling. To add insult yo injury I bought 3 & received 1 piece of absolute rubbish, nor the products I ordered! I miss buying in a genuine shop & getting what you wanted. So many scammers with what looks like a genuine website & trade marked product with all these guarantees. ABSOLUTE PACK OF LIES & FALSE ADVERTISING. Thank you to the other reviewer about Trading Standards, I will look into it so I can try & help others to avoid making the same mistake. It's a shame we couldn't give it a 0 review. So glad I paid by credit card. From now on I am going to check trust pilot reviews for everything online, apps & products. This digital age is catching too many out. Stay safe all the best.

5 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Reviews for the Coldeez Cooling Ace are…

Reviews for the Coldeez Cooling Ace are heavily polarized, with many customers reporting it functions more like a weak fan rather than an air conditioner, resulting in low ratings. While marketed for personal cooling, many users found it inefficient and disappointing, often citing issues with battery life and performance

4 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not the exact item that was advertised…

Not the exact item that was advertised on You Tube! Do not buy anything off you tube ads!! Do not buy this product!! It's just a small fan!! You can buy one a hell of a lot cheaper, bigger and better than these at Bunnings!! Have made contact for a full refund of the purchase price. See if I get it! Not Happy at all!!!

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

False advertising

False advertising, not a cooler just a cheap noisy fan, what a rip off, waste of money, stay away!

9 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do Not Buy

Well like others waited weeks and it's crap not an cooling air con ..DO NOT BUY ABSOLUTE CRAP

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

deceptive advertising

deceptive advertising. Why does Facebook/marketplace continue to let these scammers operate?. I'm pretty sure losing these companies won't send them broke

1 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It's false advertising

It's false advertising. It's just a fan. Doesn't cool the air at all. Why do people do this? Scammers.
It's advertised as silent. Not true. Noisy. Clearly they have no ethics except to make money any way they can.
Should be blocked on the web.

29 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered some jeans and I never received…

Ordered some jeans and I never received it a few months prior to that I ordered some sweaters and I never received it. I first was taking that the shipping is slow didn’t realize it’s a complete scam. Really sad. especially in these times I could’ve use that money to buy groceries for my family. Totally ripped off.

16 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

What can I say that's different to what…

What can I say that's different to what others have already said? not a lot really but this is my personal opinion of it.
During the hot weather we had in UK I decided I needed a real AC and not just a fan of which I already have a few, but I didn't want one of those great big ones, for one I now only live in a small home so don't really have the space for one, and two they are just too expensive for me, so I searched for a smaller version, it took a while but found the one from this Company, it looked just right for me, so waiting for the delivery which took a little while but finally got here, my impression was one of shock, I know I needed one that was smaller but I never expected it to be this small, it's smaller than a standard desk top fan, I tried it, I am using it but not in the way I had wanted. It does cool down to a degree but only if you have it right in front of you, on a desk/table, it is not big enough to cool a whole room which is what I had wanted, compared to the standard desktop fans in UK it's cheap, but not with a cheap price tag, it really IS NOT WORTH THE MONEY.
The ONLY good thing I could find to say is it's portable and re-chargable, really wish I'd researched more before I bought it, I would send it back but I refuse to pay the return postage.

20 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very similar experience to others here

Very similar experience to others here. Bought what was advertised as an AC unit with a water tank. What arrived was a very cheap fan with no water tank.
I contacted the company, who offered a partial refund, but only a full refund if I returned to China at a cost of $30 - 40.
I refused and opened a dispute with Paypal.
The company refused to pay return postage, or give a full refund so I escalated the claim.
Paypal found in my favour and issued a full refund.
Avoid this company, or if you are having problems with them, claim through Paypal or your bank.

4 de agosto de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más