Coldeez Opiniones 54

Stupidly I ordered before checking reviews!
I bought through PayPal. So I reported a problem with the payment & asked for full refund.
I did also email company straight away, but never got a reply.
Pp replied straight away with a refund.
Close call!!

Having seen their advert on Facebook, I assumed that they were a reputable company! I ordered one of the A/C units for a bedroom that we didn't have proper A/C in. The advert suggested that it was designed and made in the UK, but on receiving the invoice, I realised that it was based in Hong Kong. I immediately sent an email cancellation the order, followed by a further seven over the next 24 hours...all were ignored. I contacted my bank and explained what had happened. I was told that this company was known to them and not in a good way!!! I have started an application of dispute against thr company. This means the funds will be taken back from Coldeez and I will be reimbursed. I have also reported the company to the police. Do not buy anything from this "company".

I just read all reviews here and I send them email about I want to delete my order and I want my money back to my account! They should do this I m very hoping to get my money back!

I'm so pleased l checked Trust Pilot before l purchased. l was really tempted from the advertisement but after watching BBC Morning Live yesterday l checked in here. Thanks everyone who has posted a review!

We ordered this fan with the recent hot weather being uncomfortable to sleep in. It is just a normal bog standard mini tower fan! Kicks out normal air, not cold at all and is quite noisy! Really disappointed as was expecting better with all the claims on advertisement. Fake reviews on facebook. Feel foolish for being taken in by all the lies. Do not buy. No way of contacting supplier!

I ordered a cooling ace fan and it is absolute rubbish, cheap flimsy plastic. The company offers 30 day guarantee but what they don’t tell you is you have to pay the return charges to China which cost as much as the fan. £60.

DON'T BE FOOLED BY COLDEEZ COOLING ACE! They are sending out a tower fan instead that you can buy on Amazon for £18! I stupidly trusted their reviews & a consumer review website that obviously received something very different to what we all got! I paid £157.90 for 3 units & shipping, absolutely disgusting! It's meant to be trade marked & what comes has no Coldeez Cooling Ace written on it anywhere?! It says M60 Constant Wind Speed Fan not even the same thing, lookis like the picture. It got delivered & left behind my bin, no info about when it was coming, considering I paid over £25 for shipping & handling. To add insult yo injury I bought 3 & received 1 piece of absolute rubbish, nor the products I ordered! I miss buying in a genuine shop & getting what you wanted. So many scammers with what looks like a genuine website & trade marked product with all these guarantees. ABSOLUTE PACK OF LIES & FALSE ADVERTISING. Thank you to the other reviewer about Trading Standards, I will look into it so I can try & help others to avoid making the same mistake. It's a shame we couldn't give it a 0 review. So glad I paid by credit card. From now on I am going to check trust pilot reviews for everything online, apps & products. This digital age is catching too many out. Stay safe all the best.

Reviews for the Coldeez Cooling Ace are heavily polarized, with many customers reporting it functions more like a weak fan rather than an air conditioner, resulting in low ratings. While marketed for personal cooling, many users found it inefficient and disappointing, often citing issues with battery life and performance

Not the exact item that was advertised on You Tube! Do not buy anything off you tube ads!! Do not buy this product!! It's just a small fan!! You can buy one a hell of a lot cheaper, bigger and better than these at Bunnings!! Have made contact for a full refund of the purchase price. See if I get it! Not Happy at all!!!

False advertising, not a cooler just a cheap noisy fan, what a rip off, waste of money, stay away!

Well like others waited weeks and it's crap not an cooling air con ..DO NOT BUY ABSOLUTE CRAP

deceptive advertising. Why does Facebook/marketplace continue to let these scammers operate?. I'm pretty sure losing these companies won't send them broke

The order was never delivered and after numerous e-mails I was refunded by my credit card provider.

It's false advertising. It's just a fan. Doesn't cool the air at all. Why do people do this? Scammers.
It's advertised as silent. Not true. Noisy. Clearly they have no ethics except to make money any way they can.
Should be blocked on the web.

Ordered some jeans and I never received it a few months prior to that I ordered some sweaters and I never received it. I first was taking that the shipping is slow didn’t realize it’s a complete scam. Really sad. especially in these times I could’ve use that money to buy groceries for my family. Totally ripped off.

What can I say that's different to what others have already said? not a lot really but this is my personal opinion of it.
During the hot weather we had in UK I decided I needed a real AC and not just a fan of which I already have a few, but I didn't want one of those great big ones, for one I now only live in a small home so don't really have the space for one, and two they are just too expensive for me, so I searched for a smaller version, it took a while but found the one from this Company, it looked just right for me, so waiting for the delivery which took a little while but finally got here, my impression was one of shock, I know I needed one that was smaller but I never expected it to be this small, it's smaller than a standard desk top fan, I tried it, I am using it but not in the way I had wanted. It does cool down to a degree but only if you have it right in front of you, on a desk/table, it is not big enough to cool a whole room which is what I had wanted, compared to the standard desktop fans in UK it's cheap, but not with a cheap price tag, it really IS NOT WORTH THE MONEY.
The ONLY good thing I could find to say is it's portable and re-chargable, really wish I'd researched more before I bought it, I would send it back but I refuse to pay the return postage.

Very similar experience to others here. Bought what was advertised as an AC unit with a water tank. What arrived was a very cheap fan with no water tank.
I contacted the company, who offered a partial refund, but only a full refund if I returned to China at a cost of $30 - 40.
I refused and opened a dispute with Paypal.
The company refused to pay return postage, or give a full refund so I escalated the claim.
Paypal found in my favour and issued a full refund.
Avoid this company, or if you are having problems with them, claim through Paypal or your bank.

Useriøst firma hvor man ikke bør handle. HVis man ikke ønsker at tilkøbe flere varer kan handelen ikke afsluttes åbenbart.

THE UNIT IS LIKE A WEAK FAN AND AFTER A SHORT PERIOD OF TIME (MINUTES ONLY) IT CUTS OUT. AVOID AT ALL COST.

Well thank you all you reviewers - I was tempted to order this item but on reading the reviews given will be giving it a very wide berth. Thanks for the information