Vortexair Opiniones 1780

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just bought the water purifier/ kettle & am loving it. Had a slight blip setting up so called & was answered immediately & problem solved,even stayed on the phone to be sure it was resolved. No more p... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Im sorry but fan isn't quite... I bought on reviews and disappointed .. no I wouldn't recommend.. the fan i have is quiet but the company dont seem to do them anymore so thought this sounds good.. its... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simple to order from the website, fan heater/cooler came very promptly. It’s a gift, so we tested it but it hasn’t been used extensively yet - the reviews were all very complimentary so we expect no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As I am literally bed bound due to COPD Emphysema, I needed an appliance that can provide cool air in summer, warm air in winter & the additional HEPA filtration is very helpful as it removes any n... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de electrónica

Escrito por la empresa

Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 17% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I totally take back my negative review… 10/10!

I initially left a negative review due to a delivery charge issue, however I completely take back everything I had written.

The customer service, particularly from Mandy was above and beyond, I’ve never actually experienced a company with customer service as good as this.

The Pro Plus fan is really quiet, gives good airflow and is easy to tilt which in the bedroom is great as you can make sure the airflow is directed to you while you sleep. An equivalent from Dyson is almost twice the price and you’re really not getting more for it other than the name.

I would definitely buy again given the customer service I’ve experienced so far and for the quality and prices of the products.

I’m quite difficult to please and rarely leave positive reviews, properly not one of my better traits, however I feel Vortex Air definitely deserves a positive review in this case.

24 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful Service

Awful service, fan is not powerful enough. The return process is criminal I had to get the refund via my bank’s fraud service. Communication with the company very frustrating and lacking.

24 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Im sorry but fan isn't quite..

Im sorry but fan isn't quite... I bought on reviews and disappointed .. no I wouldn't recommend.. the fan i have is quiet but the company dont seem to do them anymore so thought this sounds good.. its expensive for a noisy bladeless fan..

21 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Hi Brenda, I am sorry that the fan is not working as expected, I can understand your disappointment and frustration. Please can you contact us with your order number on support@vortexcair.co.uk and we will be able to assist you with a resolution.

Valorada con 5 estrellas sobre 5

excellent product

like the product, well made and actually did what it was supposed to, very good heater and fan and very quite, only moan was next day delivery did not arrive on the Saturday. overall very impressed

20 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Hi Andrew, Thank you for your feedback and we are happy to hear that you are pleased with your order. I can see that you placed your order on the Friday, and our delivery terms are free next working day delivery.
We do offer a premium paid delivery service for Saturday, however this was not selected by you at the checkout.
Apologies if this was not clear enough

Valorada con 5 estrellas sobre 5

good communication speaking to a real…

good communication speaking to a real person to sort my problem
web site could use a review especially the shopping basket.

22 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Thank you for your feedback, I will pass your comments to our website consultant.

Valorada con 5 estrellas sobre 5

Very good build quality

Very good build quality, warms the room up very quickly looks good to the eye. Excellent customer service. Very pleased with my purchase.

22 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Thanks for the amazing review — we really appreciate your support

Valorada con 5 estrellas sobre 5

Brilliant water purifier

Just bought the water purifier/ kettle & am loving it. Had a slight blip setting up so called & was answered immediately & problem solved,even stayed on the phone to be sure it was resolved. No more plastic bottles to throw away,water at the temperature I want hot or cold & it looks smart too.

20 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

We’re glad the product was just what you were looking for

Valorada con 3 estrellas sobre 5

I am only going for 3 stars as I…

I am only going for 3 stars as I haven’t used it much, it all looks great slightly noisy on full power, but first impressions seems ok

21 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Hi Chris, Thank you for your feedback.
I am sorry to hear that the fan is noisy on full power. Please can you contact us with your order number on support@vortexair.co.uk and we will see how we can resolve your issue.

Valorada con 4 estrellas sobre 5

We have a large open plan living room…

We have a large open plan living room so on trying to warm it the fan struggled to get it up to temperature otherwise pleased with it.

20 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Hi Lesley, thank you for your feedback.
We are glad to hear you are pleased overall.
In large open plan spaces, it can take longer for the fan to bring the room up to temperature, especially depending on insulation and layout.

Valorada con 5 estrellas sobre 5

Vortex Air Cleanse is a great product

I purchased two air cleanse Vortex fans for my sons who both suffer from hay fever. Occasionally they both work from home and the air cleanse product has helped them by making the environment much more pleasant.

23 de marzo de 2026
Opinión espontánea
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Respuesta de Vortexair

Thanks for your feedback — great to know the item met your expectations

Valorada con 5 estrellas sobre 5

Vortexair always keep in touch to make…

Vortexair always keep in touch to make sure that you are really pleased with the product in a very personal friendly way. Easy to work with and fast delivery
The H2Oasis is a fabulous product. It is very safe for elderly and easy to learn how to use

20 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Thanks so much for the lovely review — it means a lot to us

Valorada con 5 estrellas sobre 5

Bed bound due to COPD…

As I am literally bed bound due to COPD Emphysema, I needed an appliance that can provide cool air in summer, warm air in winter & the additional HEPA filtration is very helpful as it removes any nasties from the circulated air, which helps my oxygen intake.
I’ve been using my Vortex Air Cleanse Bladeless Air Purifier (Heater/Cooler) @ £179.99 for a week now (24/7), & find my oxygen levels are more stable. I’m sleeping better as the noise output is very quiet.
I checked out several fans before purchasing this one & Dyson compared to the exact spec as the Vortex Air fan except for double the price tag!
All in all I am thoroughly impressed with the Vortex Air fan & I’m happy to highly recommend it as an excellent 5* purchase.

20 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Hi Gillian, thank you for your feedback and its good to know that you are feeling the benefits of the cleaner air and sleeping better

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, quick to deliver. The same great service as for my previous purchases

19 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

Thanks for the great review — much appreciated!

Valorada con 5 estrellas sobre 5

Perfect.

We have been looking for a heater for some time, we could not be more delighted with our new heater. It's lovely looking, the heat is perfect just the right size, we would highly recommened.

19 de abril de 2026
Opinión espontánea
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Respuesta de Vortexair

We’re delighted to hear you’re happy with the product.

Valorada con 5 estrellas sobre 5

Excellent

This is a great product, the cool air fan speed is excellent. Its compact design makes it ideal for smaller rooms - it takes up much less floor space than the Dyson equivalent (it’s more powerful too). I would 100% recommend.

18 de abril de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for the great review — much appreciated!

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