Ordered a Chinese 30th booster box and a Storm Emeralda box. Arrived a day later but accidentally received a box of Abyss Eye instead of Storm Emeralda. Immediately emailed support. Within 30 mi... Ver más
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Consulta las opiniones de los clientes
Ordered several times now. Best prices I’ve seen for JPN Pokemon booster boxes (from someone trustworthy) and quick delivery. Mike accidentally sent the wrong product one time but he was highly re... Ver más
Got my cards today and was happy I got them. the website said I would of got my cards on Sunday for express delivery but that's a lie as they don't delivery on Sundays Ive been told, don't believe in... Ver más
I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled... Ver más
Información sobre la empresa
- Tienda de artículos coleccionables
- también en la categoría
- Tienda de intercambio de cartas coleccionables
Escrito por la empresa
Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.
Información de contacto
Reino Unido
- collectorskingdom.co.uk
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Tried to order a product which was in…
Tried to order a product which was in very high demand initially successful but it was quickly apparent that it was a glitch however the owner worked tirelessly through the night to make sure all customers were affected were made whole and refunded then proceeded to donate £500 to charity as an apology. Fair play you get my respect for your dedication to your customers and will definitely shop with again.
Order canceled but a even better ending.
Places a order but was a technical issue so it was canceled by the company, as as a good will gesture they donated £500 to great Ormond street hospital. Absolute legends. Will definitely order in the future.
Ordered from there but was a glitch on…
Ordered from there but was a glitch on the website which owner didn’t know about had my refund after they realised what happened and put a statement up with apology and even donated his own money to a cancer trust,top guy look forward to buy from you in the future
Probably the most genuine TCG site.
Probably the most genuine TCG site.
I went through a really rough patch and dropped the hobby for a couple of years back in 24. I still saw the supportive messages from him and his community though.
Great site - incredibly worthy of your trust.
JP
An amazing business and owner !!
An amazing business and owner !!
Fantastic customer service
Amazing experience
Amazing experience having ordered multiple times from this site. Always great communication on orders, always fast shipping can never fault it.
Excellent response and management
I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled the traffic and how speedy you communicated amongst various discord communities shortly after the error happened. By morning everything was resolved which again, impressive. A lot of companies should take note on how well you handled this 👏
One of the best to do it
One of the best to do it. Trustworthy. Good communication. Good prices. Have ordered plenty and will continue to 👏🏼
One of a kind business!
Mike is an absolute gentleman who goes above and beyond for the Pokemon community he has built. Always offers products at amazing prices, ships quickly and well packaged and I’ve never had a single issue.
Unfortunately his website had a glitch which allowed for too many orders to be placed and people are getting angry, hence the bad reviews. He doesn’t deserve any of them, he runs his business with complete integrity and is always completely transparent. The issue was promptly fixed and he spent all night refunding all orders by himself. The reviews before this incident happened speaks enough about what kind of person he is and how valued his business is in the TCG community
The nicest seller in the entire Pokemon community hands down and I will always say that proudly. He isn’t in it to make a quick buck, he genuinely cares about what he’s doing and has built an amazing community to back that up. I don’t even hesitate to buy from him and have been a customer for a couple of years now. Cannot fault him at all!❤️
Brilliant seller, brilliant shop.
Mike is an incredible person and his business is exactly the same. We order from Collectors Kingdom on a regular basis and every single time, Mike goes above and beyond for all of his customers. I couldn’t recommend him enough! ❤️
Please do not get disheartened…
Please do not get disheartened by the absolute numpties leaving unreasonably bad reviews , all because of some cardboard. This is an absolutely lovely small company , they fixed the error and refunded me within hours and sent an email to say they donated £500 to charity as a good will gesture. What a lovely thing for a store owner to do, thank you for sorting the error quickly and for working so hard to resolve it.
Owners seem like genuinely nice people
I have never used this company before but last night it showed loads of items at a very cheap price on there website (clearly a problem stock error) so I thought I would try my luck. As I suspected the order got cancelled and I was refunded very quickly and received a nice email explaining that there had been a glitch on the website. I would definitely use them again as I don't feel it was there fault and they worked very quickly to resolve the problem.
I ordered many items but found out that…
I ordered many items but found out that a system error allowed me to despite the item not being in stock. However I was quickly refunded my order and the site published an apology! I can see the owner has worked tirelessly and apologised multiple times and I respect the care given to us customers! Definitely will purchase something for the great customer service received! Don’t worry about the negative reviews pal, you worked hard to rectify the issue a lot more than any other store would!! Thank you!!
Mike is a real one
Mike is a real one, probably the best seller out there in this industry. Couldn’t recommend a nicer person to buy from.
This is a great site with great people
This is a great site with great people. Had some great orders in the past and sometimes mistakes or glitches happen and there honest and supportive through it. Much love to everyone who works here. X
Awesome community and just a great time
I've been ordering from Collectors Kingdom for about 2 years now, from the website and Tiktok. Every time has been perfect. Always dispatched quickly and packaged well.
Also has a brilliant community on discord, if that's your type of thing.
Great guy
Great guy. Had website issued and managed to sort everyone out staying awake all night to help. Will be buying from them again in the future.
Communications are great
Communications are great, I had ordered and it was cancelled due to an website error. Refund done super fast, email explaining why was sent later on… a small business doing their best in a really unfortunate situation. I will come back once the website reopens for a look and to hopefully make another order. The donation to Great Ormond Street was a nice touch. Keep your head up!!
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