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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a Chinese 30th booster box and a Storm Emeralda box. Arrived a day later but accidentally received a box of Abyss Eye instead of Storm Emeralda. Immediately emailed support. Within 30 mi... Ver más

Valorada con 5 estrellas sobre 5

Ordered several times now. Best prices I’ve seen for JPN Pokemon booster boxes (from someone trustworthy) and quick delivery. Mike accidentally sent the wrong product one time but he was highly re... Ver más

Valorada con 5 estrellas sobre 5

Got my cards today and was happy I got them. the website said I would of got my cards on Sunday for express delivery but that's a lie as they don't delivery on Sundays Ive been told, don't believe in... Ver más

Valorada con 5 estrellas sobre 5

I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled... Ver más

Información sobre la empresa

  1. Tienda de artículos coleccionables
  2. también en la categoría
  3. Tienda de intercambio de cartas coleccionables

Escrito por la empresa

Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(188)

129 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

People missed the communication, not their fault

Being review bombed by people that didn't see the communication. Sad to see it was too good to be true as I won't get my DR ETB but can respect that this is at no fault of the company and the people that work there. Hopefully I will be lucky to catch one in the wild!

Thank you team for your communication and so sorry that this happened.

They have even donated £500 to Great Ormond Street Charity which is a child cancer charity due to the inconvenience caused. Great people, great team. Don't fall for the bad reviews.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Handled situation amazingly.

Issue with the website caused so much stress for them having to cancel orders. Handled so well, quickly and any 1 star review saying otherwise needs to give their head a wobble. Will definitely shop in the future.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Please ignore the 1* reviews

I’ve been ordering from Mike for over two years now and have always had a genuinely amazing experience alongside being part of a lovely community.

It’s disappointing to see a genuine technical mistake overshadow years of hard work and lead to so many negative reviews, clearly it is people who don’t have any empathy

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolute gem of a shop owner

A shopify error meant OOS items were able to be ordered erroneously. The owner tirelessly worked through the night cancelling orders (over 7000!) and getting refunds back to people in less than 12 hours. He then sent a donation to Great Ormond Street Charity as a token of good will, despite this not being his fault. He's an absolute gem and he has my total respect for handling this as well as he did!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Professional!

Ordered last night during an unfortunate restock glitch for the owner. Understandably cancelled and refunded all orders … then also donated £500 to charity as a gesture of good will. I thought it was important to pass on how professional and committed this owner has been to sorting the issue.

Praise should be given where it’s deserved!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 store and owner

We’ve been ordering from Mikes store now for a few months. Never had an issue. Always quick delivery. Absolutely 0 complaints. There was an issue with the shop last night which has caused a few bad reviews. Ignore them. Mikes explained multiple times what has happened, has apologised and even donated to a children’s charity to apologise even further. Amazing response and we will continue to shop here for our cards 🫶🏻

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a amazing guy so helpfully when…

Such a amazing guy so helpfully when asking questions about product and I still don’t know how he can run this all by himself would recommend him and his company to anyone thanks again mike for the everything and such quick postage

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful company

Wonderful company, good priced products. Some very silly 1 star reviews being left over a technical error on the website. Ignore these as this is a fantastic and reliable company.

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Most Genuine company and owner

I’ve used collectors kingdom for many years now and through his community I have got to know the owner very well.

After a website error which had nothing to do with him as he was busy with a family event. As soon as he saw the problem, he shut down the site and made a public announcement via his socials explaining the issue and that he will be sorting it as soon as possible.

He then spent the whole night cancelling over 7000 orders by himself so people could get a refund before the original transactions could be completed. Not many companies or people would have this level of service.

One thing I’d like to add aswell is even though collectors kingdom is a company, it is a one man band with his girlfriends help. Over the years I’ve never seen someone so genuine and honest anytime there has been a mistake and so giving to his community and customers.

He has always gone above and beyond. It is hard to see the review bombing when this issue was completely out of his hands but he managed to get everything cancelled and squared away as soon as he was aware.

Thank you for your continued service Mike you are literally a godsend in this toxic TCG era and we all know the graft and work you put in to everything you do, even putting your own personal health at risk.

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I never care enough about a company to…

I never care enough about a company to leave a review.

Mike is a top bloke and unfortunately his website encountered a very dark day.

Leaving a 5 Star review to counteract the 1 Star complainers complaining they are getting refunded 😭

Stay up Mike. You’re the Goat

Also whenever I order. Comes super fast never an issue. ❤️

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company

Excellent, I will happily order again in the future.

Ignore the salty reviews from the people who had an order cancelled. I did too, there was very clearly an error on the website which caused a large amount of items to show as in stock and available for purchase without limits, but it was resolved and refunded before I even woke up this morning.

Collector’s Kingdom do not deserve to have their reviews tanked because of a simple error. Please do not let the bad reviews put you off from ordering from this small business!

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Website errors dealt with promptly

Website had an error showing stuff in stock that wasn’t in stock. They realised and swiftly refunded the same night, all dealt with promptly and professionally, would not deter me from ordering again.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The owner of this site has demonstrated…

The owner of this site has demonstrated their character by working through the night to refund all orders that were taken in error. I always think you see the true side of people in adversity and the owner of this site has demonstrated that he is one of the good guys.

Despite the stock related error, I’ll be ordering in future with confidence

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing website to order from

Amazing website to order from, great product. Sometimes mistakes happen. Please ignore all of the negative reviews just because of a backend mistake. Scalpers and horrible people leave bad reviews for things like this. They don't know the first thing about running a business, Collector's Kingdom is awesome.

4 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Been waiting to buy ETB for sons birthday across various sites managed to get through the queue with this company and secure a box for them to cancel the order the following day. Avoid.

3 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Valorada con 5 estrellas sobre 5

Owner worked hard to rectify system glitch ASAP

Website glitched and listed items as in stock when they werent. Owner was transparent and stayed up all night ensuring everyone got their money back and worked to ensure the best outcome in a situation brought upon him through no fault of his own. I would reccomend this store and trust it completely

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

great company that had an error happen

The website had an error that allowed people to place orders by accident; the owner was upfront and cancelled all the orders on a Friday night! Have used them in the past and will use them in the future!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I along with thousands of other people…

I along with thousands of other people ordered lots of different out of print pokemon packs for RRP and it quickly became apparent that it was an IT error showing them in stock. Despite that, there are a small minority of people who have done 1 star reviews because they weren't able to profit from an obvious error and despite the fact that the owner stayed up all night cancelling and refunding every order.

The owner has handled this impeccably and should be praised for doing so, not left crappy reviews by people trying to make a quick buck off what is designed to be a children's trading card game.

3 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed a order

Placed a order, cancelled over night , no explanation given, avoid

3 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

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