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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a Chinese 30th booster box and a Storm Emeralda box. Arrived a day later but accidentally received a box of Abyss Eye instead of Storm Emeralda. Immediately emailed support. Within 30 mi... Ver más

Valorada con 5 estrellas sobre 5

Ordered several times now. Best prices I’ve seen for JPN Pokemon booster boxes (from someone trustworthy) and quick delivery. Mike accidentally sent the wrong product one time but he was highly re... Ver más

Valorada con 5 estrellas sobre 5

Got my cards today and was happy I got them. the website said I would of got my cards on Sunday for express delivery but that's a lie as they don't delivery on Sundays Ive been told, don't believe in... Ver más

Valorada con 5 estrellas sobre 5

I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled... Ver más

Información sobre la empresa

  1. Tienda de artículos coleccionables
  2. también en la categoría
  3. Tienda de intercambio de cartas coleccionables

Escrito por la empresa

Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(188)

129 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered a couple of Pokemon ETBs last…

Ordered a couple of Pokemon ETBs last night to take advantage of a stock glitch.

There was clearly an error on the website and they refunded very quickly. Would definitely purchase from again - hope you managed to get it all fixed.

3 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

orders cancelled with no explanation

orders cancelled with no explanation, will gladly review this if given an explanation and what seller is going to do to make this right. thought i had managed to get some Pokemon for my sons upcoming birthday, now have to hunt again!, after hearing what happened i have done as i said i would and reviewed my feedback.

3 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Valorada con 1 estrellas sobre 5

Major lack of communication

Placed and order, money went out the bank, cancelled with absolutely no communication whatsoever.
Waiting for refund

4 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Valorada con 1 estrellas sobre 5

Cancelled my order for no reason ?

4 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Valorada con 5 estrellas sobre 5

Great service

Great service, not many business owners would stay up all through the night rectifying an issue with their website and making sure buyers got their money back asap.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Your website is absolutely rock solid

Your website is absolutely rock solid, it managed to function perfectly with ridiculous amounts of traffic, please show other retailers how to run their websites too, thanks 🙏

Very professional owner as well! Ignore the stupid negative reviews by people who are clueless as to what happened.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic store and customer service

I reached out to a number of card shops for advice for my husbands 40th birthday. Mike at Collectors Kingdom was the only one to respond.

I've since purchased a number of items from the store over the last few months. Every time, the order is dispatched quickly, packaged extremely well and delivered within the expected time frame.

I bought individual boosters and Korean booster boxes. My husband was completely blown away by his birthday present and has had a number of decent hits from these items.

Would definitely recommend this store. They have been nothing but kind, courteous, diligent and efficient in all my dealings with them.

Thank you again, Mike. Couldn't have achieved my husbands birthday surprise without you and the store.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trustworthy, upstanding business and owner

To anyone reading this following a small minority of negative reviews due to people throwing their toys out their pram;

Unfortunately, Collectors Kingdom fell foul of a genuine un foreseen mistake last night. Whilst updating/making changes to their website, someone accidentally clicked something which resulted in all old stock being uploaded to their website with no purchase limits. An huge influx of orders came in which obviously resulted in cancelled orders.

All I can do is praise the owner for being transparent from the outset, acting quickly to resolve all issues and promptly issuing the required refunds. This was not a scam and only happened due to simple human error.

I stand firm that nobody should be giving this company or its owner a hard time. He acted professionally throughout.

Credit to Collectors Kingdom where it is due. Upstanding owner and I will definitely be placing orders with them in the future. If only every store took the same pride in their business.

Please ignore/disregard any negative reviews from around the date/time my review is posted.

I wish this company every success going forwards.

Thanks.

Danny

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a destined rivals booster box…

Ordered a destined rivals booster box on a hope and a prayer, I believe they had a stocking error caused by a third party. Order cancelled and resolved as quickly as I've ever known a situation like this to be. No money taken and no harm done. Would recommend.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic communication and quick…

Fantastic communication and quick cancellation and refund from the owner. Sometimes mistakes happen it’s how you deal with them. Will 100% be back when they have fixed the website 10/10

3 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

2 Orders Cancelled for No Reason

2 orders placed online and then 1 hour and 3 min later both orders cancelled with no reason given. Poor experience...would not reccomend

3 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Valorada con 1 estrellas sobre 5

Finally managed to order some prismatic…

Finally managed to order some prismatic from somewhere and they cancelled the order and refunded it with no explanation at all

3 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Valorada con 1 estrellas sobre 5

Booster Box

Ordered booster boxes with them and whole order was cancelled. No reason was given

4 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Valorada con 1 estrellas sobre 5

Cancelling orders after confirmation

Advertised stock, money and order went through, confirmation email sent

Then cancels all orders...

3 de julio de 2026
Opinión espontánea
Logotipo de Collectors Kingdom

Respuesta de Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

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