Sarah was an absolute star throughout the whole process of getting a mid term adjustment on my policy. She updated me the whole way and never forgot to give me a call back to update me on anything. Wo... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Very disappointed with Collingwood’s handling of my claim. My claim was originally closed as non-fault, but months later it was reopened and changed to fault, resulting in my No Claims Discount be... Ver más
La empresa ha respondido
Predatory contract agreements with hidden fees for cancelling. Not only that you are supposed to pay £40 for cancelling your learner policy, but there is also another "fee" based on the month you canc... Ver más
La empresa ha respondido
I've had 3 phone calls with Collingwood this week, all with 3 different ladies. Every person was super helpful and friendly. I was abel to get through quickly and didn't have to keep repeating myself... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Collingwood Insurance Services (UK) Ltd. is a UK based insurance intermediary with offices in Newcastle upon Tyne. We have been providing our customer's value and excellent customer service since 2006. As a testament to this, Collingwood has won the Insurance Choice award for Best Specialist Insurance Provider 2018 and holds one of the highest Trustpilot scores for the car insurance sector, both of which are voted for by our customers.
Información de contacto
Collingwood House, NE29 6AR, North Shields, Reino Unido
- 0345 470 0010
- info@collingwood.co.uk
- collingwood.co.uk
3,5
Medio
3 mil opiniones
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Good stuff amazing dee-lie
11 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Consumer,
Thank you so much for your kind words! We’re delighted to hear that Dee-Lie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Excellent service and very polite with…
Dee-lie the best person give Excellent service and very polite with all the time and very helpful
9 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Ibrar,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dee-lie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Fantastic
Fantastic, friendly service provided by Dee-lie, thank you so much.
8 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Stephen,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dee-lie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Amazing service as usually when I need…
Amazing service as usually when I need help they do job great and Dee-lie been great for my latest contact to company thanks guys
5 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Kahraman,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dee-lie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Deeley was really helpful and very…
Deeley was really helpful and very friendly. Helped me with all my inquiries. Made my call experience very easy going
6 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Liam,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Deeley was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Dee-lie was very easy and professional…
Dee-lie was very easy and professional to speak to regarding my insurance. 10/10 service.
5 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Ruhel,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dee-lie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Respuesta de Collingwood Insurance Services UK Ltd
Hi Redwan,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Respuesta de Collingwood Insurance Services UK Ltd
Hi Aboubeida,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Call taker was helpful and friendly she…
Call taker was helpful and friendly she new her job and we had a laugh she made me feel relaxed 😌 the experience was good 👍 a love Collingwood insurance call takers
5 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Lee,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Huge thanks to Dee-lie at Collingwood…
Huge thanks to Dee-lie at Collingwood Insurance! She was absolutely amazing on the phone today—very patient and answered all my questions clearly. It’s rare to get such high-quality support these days. Highly recommended!
5 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Nasir,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dee-lie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
WARNING! THEY TAKE £40 WHEN YOU PASS???
Be careful, considering this is meant to be a temporary insurance while your child learns and passes as quickly as possible, we were shocked to find after my daughter passed her test within the first year, they took a £40 'Cancellation charge" to congratulate her on passing! Nice touch there Collingwood! Grabbing money any which way they can!
5 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Brian,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards
The Collingwood Team
Hi I spoke to Dee Lee today
Hi I spoke to Dee Lee today
She is amazing
One off the best Costumer service I seen before
Thank you
5 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Khodadad,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dee-lie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
It's easy to use
It's easy to use. And the staff is very helpful. Thanks to Dee-lie
5 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Rex,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dee-lie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
Respuesta de Collingwood Insurance Services UK Ltd
Hi Imad,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Collingwood Insurance Services…
Collingwood Insurance Services punishing young drivers on the very day they pass their test. On what should be a joyful day my son was punished with a £120 cancellation fee! Unjust and disproportionate to the policy! More a punishment than a congratulations! Please Please Please Protect your children from this company and allow them to enjoy this day as they should without corporate punishments. They should be ashamed of themselves.
1 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Gary,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards
The Collingwood Team
My experience is always great and…
My experience is always great and always helpfull 🙂
1 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Michael,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Thanks great service nice and helpful…
Thanks great service nice and helpful lady
1 de mayo de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Mohammed,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Thank you Dee-lie.You're bing amazing…
Thank you Dee-lie.You're bing amazing and helpful, the service was perfect and quick.
30 de abril de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Ahmad,
Thank you so much for your kind words! We’re delighted to hear that Dee-lie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Sarah was very helpful
Sarah was very helpful and it was a pleasure to have her customer service for a call centre.
30 de abril de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Mr. Job,
Thank you so much for your kind words! We’re delighted to hear that Sarah was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Sarah you are great!
Sarah you are great!! thank you so much for sorting my cover out. I hope I get to speak to u again on the next call as well. East or west Sarah is the best!
28 de abril de 2026
Opinión espontánea
Respuesta de Collingwood Insurance Services UK Ltd
Hi Usman,
Thank you so much for your kind words! We’re delighted to hear that Sarah was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
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