Comet Lighting Limited Opiniones 

9120
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The speed with which our order was dispatched and delivered was amazing. It took less than 24 hours ! The items were incredibly well wrapped and packaged. The delivery driver very kindly lifted the... Ver más

Valorada con 5 estrellas sobre 5

I ordered a floor lamp and shade, which look amazing in my living room. I love the unusual design and range of colours. The incorrect colour stand was send initially, but the company were fantasti... Ver más

Valorada con 5 estrellas sobre 5

Couldn’t recommend this company more. Beautiful lamp and such amazing customer service. Ordered a Aartin table lamp, had a small issue with the lamp stand and this was sent back and a new one sen... Ver más

Valorada con 5 estrellas sobre 5

Fabulous company, ordered a beautiful Marietta light that I found cheaper here than other sites and was delivered quickly and without issue. Once fitted, and much to my horror someone smashed the glas... Ver más

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

If your looking for friendly, impartial advice we're your one-stop-shop for the very latest in lighting. Comet Lighting is one of the best internet resellers as we work closely alongside our suppliers to provide the most up to date lighting and we are dedicated to being the most affordable lighting seller in the UK.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(9120)

64 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor service

Have ordered this particular light many times - as the light fails after a period of time but at the price I just replace .
This is the first time from this supplier and the delivery is slow and when I phoned there was no reply!
I just hope I finally get the light?

1 de enero de 2024
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Respuesta de Comet Lighting Limited

I am sorry you have given a 1 * review and for the delay with your order.
Your order was placed Christmas week and as we did not have the light in our warehouse it will be dispatched when new stock is delivered. This will be first week in January when suppliers are open again.

Valorada con 3 estrellas sobre 5

Competitive price but let down by misleading website.

Cheapest price I could find on line for the light fitting I purchased. However the website stated that the light fitting and bulbs I ordered were in stock. After waiting a few days for the order to be dispatched I phoned the store only to find out that the items were not in stock and they were waiting for them to come from the supplier. Had I known that this was the case I would have ordered from somewhere else. Best check with Comet Lighting before ordering if you want a quick delivery.

26 de noviembre de 2023
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Respuesta de Comet Lighting Limited

Further to your review I am sorry you had to wait for your order.
We do give a delivery time against all our products on the website and though we keep some things in our warehouse there is such a huge selection unfortunately not everything is on the shelf.

Valorada con 1 estrellas sobre 5

DO NOT BUY from this store

DO NOT BUY from this store
I bought a light from cometlighting it arrived in 2 pieces of boxes taped together in the middle with little tape to support the 23 kg chandelier and box was also damaged outside and inside I had to return it because it was to heavy to put up without taking up floors and putting a metal beam to support it. I had to pay £79 to return it by dhl . Comet had the light laying around a warehouse for 38 days before eventual getting back to after a few e.mail asking when I get a refund to say it was damaged and I wasn’t getting a refund . I stated factors they should consider 1.how the box arrived in2 pieces with little tape which wasn’t adequate to send it in first place , how it was only lifted out by electrician and I was told it was to heavy for ceiling ,2. all the other wee boxes at the bottom weren’t open because there was no point .3 it was well taped up on return. 4.They should have checked when it was return by dhl there and then to prove it was damaged or shortly after Not 38 days later .
5 to have it laying around awarehouse it could have happen there . 6 It also was out of dhl 30 days to claim for damages too. So I was charged £322 for light and £79 to return it . 7 i asked for photos evidence of the damage light Which I was told was un saleable and never got photos of the damaged chandelier , they won’t answer my e.mails since . I think they just didn’t want to refund me and kept my money. And there going to sell the light again to make double the sale. 8 I sent several photos evidence of how the boxes arrived pieced together in the middle with little tape and damaged , how the wee boxes weren’t opened at the bottom .
how well taped up all around the box was when i return it.
Untrustworthy company buy else where
I have the photos to show when i figure out how to add them on to this review and update it

1 de octubre de 2023
Opinión espontánea
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Respuesta de Comet Lighting Limited

Further to your review I am sorry you are not happy with the service. When you initially requested a return we advised you by email that you can return your order within 14 days if you change your mind. We also advised that the return must be in re-saleable condition retail box undamaged, not part installed or incomplete.
The light you returned was not in re-saleable condition. We sent you photos, the retail box was badly damaged and parts of the chandelier were loose scattered in the outer carton.
The chandelier is still in our returns bay available for you.

Valorada con 5 estrellas sobre 5

Exactly as advertised

Exactly as advertised. Easy to fit and look fantastic. Order came super quick and really well packed.
Thank you.

25 de noviembre de 2023
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Respuesta de Comet Lighting Limited

Thank you for your kind review,

Valorada con 5 estrellas sobre 5

Comet lighting service

The item was dispatched quickly, and was well packaged. I knew where my parcel was at all times, and it was delivered on time.
Great customer service from comet lighting. Would use them again. Great people to deal with.

21 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Comet Lighting - give them a go!

After scouring usual internet sites I Bought two LED wall lights, a matching ceiling and a 3 LED standard light from Comet Lighting. Their internet site was easy to use and their prices were half of their nearest online competitor. Delivery was free and prompt. Would highly recommend and advise you check them out before buying elsewhere.

25 de octubre de 2023
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Respuesta de Comet Lighting Limited

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our website, pricing, and delivery service.
We look forward to serving you again!

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