Commercial Finance Network Opiniones 

27
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wasn’t sure what to expect as an Uk citizen living and working in the US looking to remortgage. However despite a few hurdles that the team managed to overcome for me the process was much smoother an... Ver más

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Valorada con 5 estrellas sobre 5

We were in a position where we were finding it difficult due to certain circumstances to get a mortgage, and we were given Commercial Finance Network’s details from a family member, who also highly ra... Ver más

Valorada con 5 estrellas sobre 5

Not having had a home or a mortgage for some years I was nervous at the whole process, particularly as I live abroad. The team were absolutely fantastic from the start, careful and insightful advice a... Ver más

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Valorada con 5 estrellas sobre 5

From the minute we contacted Commercial finance network we had nothing but good communication! We needed a day one mortgage as we were moving back to the UK after living in NZ for 4 years. Louise was... Ver más

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Información sobre la empresa

  1. Corredor hipotecario
  2. Servicios financieros alternativos
  3. Bróker financiero

Escrito por la empresa

Commercial Finance Network is a comprehensive Finance Broker working with clients across the UK and Internationally. We are directly FCA authorised and regulated so firstly we work with ALL Lenders and secondly our clients have full peace of mind and protection. We work with Homeowners, Property Investors, Developers and small-to-medium sized businesses (SMEs) alike by securing the most affordable, flexible and tailor-made commercial finance packages. We have with us a diverse set of both residential and commercial funding lenders who can readily assess the potential of your project and find suitable commercial lenders who are willing to finance it. As a totally customer-centric and innovative commercial finance broker, we would like to think that we are helping shape the future commercial lending by working closely with both lenders and borrowers alike to ensure funding projects deliver a totally workable solution for both parties. As one of the UK's most comprehensive Mortgage Brokers, we also have specialist divisions to help First Time Buyers, Residential and Buy to Let Mortgages and also Expat and Foreign Nationals. CFN can help you with finance for: - Residential Mortgages - Buy to Let Mortgages - Bridging Loans - Commercial Mortgages - Development Finance - Expat Mortgages - HMOs - Adverse Credit Mortgages - Second Charge Mortgages - Equity Release Contact us today for a totally free whole-of-market search, quote and advice.


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4,5

Excelente

TrustScore: 4.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

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20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic Experience from start to finish

So glad I went with CFN as I'd been let down by 2 other brokers already and thought there was no hope. My circumstances were pretty complicated but the guys at CFN spent a lot of time upfront to fully understand my situation and then found a lender who was happy to accept my mortgage application.

From the application being submitted I got my offer in less than 3 weeks and then we completed on the remortgage another 5 weeks after that.

I'm delighted to say Emma updated me every step of the way with progress on the application and was always available at the end of phone to calm my nerves and reassure me.

I can't sign the praises of CFN high enough and am recommending them to all my friends and family as they've also saved me a fortune on my monthly payments.

Thank you once again, you're my broker for life now :)

19 de abril de 2024
Opinión espontánea
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Respuesta de Commercial Finance Network

Hi

Thank you kindly for taking the time to leave us review, which is so greatly appreciated by all the team.

It is so rewarding to hear that you are so pleased with the service you received, as we really do strive to ensure our customers are fully looked after throughout the entire process.

We look forward to working with you again soon!

Kind regards
CFN

Valorada con 1 estrellas sobre 5

Beware of this Terrible Morgtage Broker…

Beware of this Terrible Morgtage Broker . Always lie to catch you and when you paid fees upfront they dont help. I never used them before they total lie . They used West One loan company which is worse company to work with . Avoid Avoid Avoid and do not use this company.Time wasters. Very very bad serivce. They took money upfront and then keep asking for more information all the time and after 3 months will give you bad news.I had the unfortunate experience of dealing with this company . and I can not emphasize enough how awful my experinece was . From start to finish , they lack displayed as shocking lack of professionalism and managment. The process was riddle with delays,misinformaiton and hidden fees taht seemed to pop out of nowhere. They always work with bad and rubbish lender. Do not waster your hard earn money. Very bad managment. I wasted nearly £1000 as per their advice and false hopes and in the end did not get secure loan. Absoulty joke. One of the worse and nightmare company . Please think 100 times before use them. Useless. Bad mortgage broker and rubbish outcome after many weeks. I wish i could give them less then one star. Every time you call them they will say its nearly done but nothing been done and in the end all refused. They do not deal direct with mortgage lender as they use another rubbish middle man comapny . Worse experience. Never again. What was most infuriating was their complete disregard for transparency . Please stay of this useless company. Do yourself a favour and find a reputable mortage broker that values your time, money and peace of mind. I was struggling already very bad and this company force me to waste my money on valuation and documents . They charge application fees and say we will keep trying to get you mortgage or laon but they dont help . All they care about their applicaton fees where no one else charge this rediciluos amount of money upfront. Worse comapny in the world. Stay away .

29 de agosto de 2023
Opinión espontánea
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Respuesta de Commercial Finance Network

We genuinely welcome all customer feedback & strive to deliver excellent customer service at all times, which as you will see from our overall review rating of 4.9 we consistently achieve & our customers continue to enjoy our service & recommend us.

Therefore, it is naturally very disappointing that you seek to tarnish our excellent reputation with your review, especially when we have already provided you with a detailed personal letter giving you the reasons for your declined applications. We reiterate the reasons for the declines were unfortunately totally outside of our control & we have evidenced that we did everything possible in an attempt to secure the mortgage for you over multiple applications.

It seems rather odd that you have given us such negative feedback & tell everyone to avoid using us, when you indeed have continued to use us multiple times over the years. We note that almost every review you provide to companies online is 1 star & all very similar wording as you have provided for us. It seems that unless a company agrees to your unrealistic & totally unjust demands for refunds then you publicly trash them. In our instance, not only did you insist upon a full refund, but also expected us to reimburse you for fees paid to 3rd parties for works they completed, along with expecting us to pay your loan interest payments & even pay compensation for your time! We can assure you that we have invested / lost considerably more money from these applications than yourself.

Despite providing you with Decisions In Principle (DIPs) & ensuring you fit the lenders criteria, NO mortgage can be guaranteed until it is Offered & even then, all the legal aspects completed. It is always the Underwriters prerogative to request additional supporting documentation as an application progresses, especially in complex cases such as yours, so this can never be known nor accurate timescales provided upfront.

Our fees are extremely competitive in the market for the service we provided & have not been increased for 5+ years now which is exceptional. Additionally, our Terms of Business are signed by all customers before any applications are submitted, clearly state that our upfront Admin fee is strictly non-refundable. All lender fees were communicated to you upfront in writing, excluding any ad-hoc document requests which Underwriters may have requested as the application progressed. Additionally, the lenders’ Underwriters choose which documents they wish to see & invariably more documents can be requested based on the circumstances & contents. Lender Underwriters have to be 100% comfortable to be able to lend & so no guaranteed decision or offer can be made until this is the case & we certainly never made any guaranteed assurances to you.

We did everything possible to try & get your applications successfully completed & constantly chased up all parties involved & made considerable investment in terms of days & days of staff hours on your applications, so to suggest that we are only interested in application fees, when we only actually make money from successfully completed applications, shows a lack of common sense. Had we only been interested in making money from the upfront Admin fee we take as you suggest, then we would have simply walked after the first declined application as most brokers would have. Instead, we continued to invest many more days in staff hours to seek to secure you the funding.

Finally, to suggest we are not transparent in our customer communications is totally inaccurate since all our clients are given direct access to our WiiN portal where they can view the latest status of all applications 24/7, which is in addition to direct access to your Dedicated Case Manager & the pro-active case updates we provide by both phone & email.

We are as equally disappointed with the declined applications as we pride ourselves on success, but we feel it very necessary to accurately report the true circumstances & events.

Valorada con 5 estrellas sobre 5

I would like to extend my gratitude to…

I would like to extend my gratitude to both Amit and Catherine who helped me obtain a Shari’ah compliant mortgage. Despite the lengthy period of time, they were extremely patient and continued to support me throughout the process.

24 de julio de 2022
Opinión espontánea
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Respuesta de Commercial Finance Network

Hi Ibrahim

Thank you for taking the time to leave us a review which is very much appreciated.

It is great to hear that the Team supported you throughout your application and you are so happy with the service provided.

We look forward to being of service to you again in the future.

Many thanks
Commercial Finance Network

Valorada con 5 estrellas sobre 5

We have had a fantastic experience…

We have had a fantastic experience organising our ex pat mortgage with this company. Would highly recommend and wouldn’t hesitate to go with commercial finance in the future.

17 de junio de 2022
Opinión espontánea
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Respuesta de Commercial Finance Network

Hi Ian

Thank you kindly for taking the time to leave us a review, which is greatly appreciated.

It is great to hear that you are so pleased with the service you received from our Team and we really appreciate your recommendations.

We look forward to being of service to again in the future.

Kind regards
Commercial Finance Network

Valorada con 5 estrellas sobre 5

Cameron McCabe was great

Cameron McCabe was great. Timely responses and he explained everything in great detail. Was my first time buying so obviously had a lot of questions but Cameron was helpful throughout. Easy and efficient process - I just had to spend some time on the phone and go through a load of questions on income etc. From the application to offer (including valuation - although this is not really in a brokers control) was an impressive 3 days!

His colleague,Catherine Edmonds, who will be dealing with my application going forward was amazing. She explained the process well and I understood what was needed from my end.

I would recommend using Cameron as your mortgage broker.

10 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unethical practice

I contacted the UK Mortgage Broker through the Facebook ad. I understand UK Mortgage Broker is a subdivision of Commercial Finance Network. Please avoid this company if you are applying for your mortgage. They are unprofessional and do not act in your best interest. I have struggled to get hold of the mortgage broker after I paid £499 for the mortgage application on the first day (20 Jan 2021). He has not replied to my email sent 11 days ago.

I did not receive mortgage illustration, privacy notice nor their company details before my application was submitted. I did not know who was the lender when the application was submitted. I trusted the mortgage broker and I believed he had found the most suitable lender for me. However, after few days when I chased the broker, he told me he had submitted my application to TMW which I had specifically asked him to avoid this lender as they had picked my minor issue a month ago. I think this is just unprofessional and not paying attention.

I have now lost confidence in my application and have put a complaint. They do not have complaint procedure information on their website nor this was sent to me when I became their client. Their business practice is unethical.

This is a company which did not send mortgage illustration, privacy notice nor their company information before my application was submitted. I think they were after £499 payment than the client's best interest. I hope I will get my refund asap. I am concerned about how they will keep safe of my personal information and documents sent to them.

9 de febrero de 2021
Opinión espontánea

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