Compare HGV Insurance Opiniones 

248
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic company to deal with I have been with them for many years now and would not go with anyone else. Arron in particular was very helpful today. And I’ve always dealt with Ian in the past fantas... Ver más

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Valorada con 5 estrellas sobre 5

From start to finish Compare HGV Insurance couldn’t do enough for me and my company. Getting the best prices making sure every little detail was right. Ian Mike and Aaron are good honest lads. All lis... Ver más

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Valorada con 5 estrellas sobre 5

Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... Ver más

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Valorada con 5 estrellas sobre 5

Hello i would really recommend these guys Jack Little delt with our insurance quote and i can honestly say what a top guy he is. Everything went smooth from start to finish, and saved our company a f... Ver más

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Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

248 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(248)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My experience with them ( Jake ) saves…

My experience with them ( Jackie)saves me a lot of pain in chasing for a quote for my lorries 🚛 and I am very satisfied with the outcome, I will recommend them to anyone looking for a great insurances quotes for lorries 🚛 thank you 😊

16 de noviembre de 2022
Opinión espontánea
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It was my pleasure to be able to help Mr Young, and a pleasure to speak with you. Thanks, Jack.

Valorada con 5 estrellas sobre 5

Using Compare HGV for year and a half…

Using Compare HGV for year and a half and I am very satisfied. All advisors are always helpful and courteous.
Last few queries that I had, were handled by Arron Green who explained everything in details, communicating in polite manner. Great customer service.

15 de noviembre de 2022
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Thanks Asya, really kind of you.

Valorada con 5 estrellas sobre 5

Outstanding service for my Truck…

Outstanding service for my Truck insured at 9.30pm when no one else could 10 out of 10

9 de noviembre de 2022
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Thanks Christian - really appreciate you taking time out to write the review and happy we could get it sorted for you. Mike.

Valorada con 5 estrellas sobre 5

Highly recommend Company and Account Handler Jack

We contacted Jack Little and from the start so helpful, efficient and honest! Always quick to respond to emails and assist where he can. Great Company to deal with and Jack is an asset. Highly recommend this Company and this Account Handler. Thanks you so much!

4 de noviembre de 2022
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Thanks Duncan, really kind of you to take time out and write this. Really appreciated. Jack.

Valorada con 5 estrellas sobre 5

Absolutely fabulous experience

Absolutely fabulous experience from start to finish. Fantastic communication skills and service from Jack Little. I can thoroughly recommend him, and his team, for their total care and attention to assist you through all insurance steps and prices. He was extremely helpful proactive friendly and informative.I would highly recommend company Compare Hgv Insurance , Your partnership is much appreciated!

24 de agosto de 2022
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Hi Josh. Thanks for your review, really appreciated. Kind regards, Jack

Valorada con 5 estrellas sobre 5

Best company ever

Best company ever! Frazer is very quick, informative and I always got best quotes. Thank you

21 de julio de 2022
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Thank you Valentina.

Valorada con 5 estrellas sobre 5

Compare HGV Insurance

Compare HGV Insurance - Great service. Excellent communication and pleasant insurance quote. Everything done in time. Recommend for others. Thank you from Smart Transport Ltd.

1 de junio de 2022
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Thanks for the kind words, as always it was my pleasure. Regards, Tom.

Valorada con 5 estrellas sobre 5

Great service

Great service. Took out a HGV policy a few weeks ago then needed to make an amendment and they did it in two minutes with no charge or hassle. Service like this will keep me loyal to a company.

10 de mayo de 2022
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Thank you for your kind words, very much appreciated.

Valorada con 1 estrellas sobre 5

Money Grabbers

Took out insurance as an owner operator with this company and renewed for a second year. Half way through the second year I cancelled the policy as I'd become part of a separate organisation which had its own insurance provisions which made sense to tie in with them.
I knew there would be a cancellation fee etc. and when I cancelled the policy they told me they'd write and inform me what that cost would be.
So far so good.
Unbeknownst to me, the letter informing me of the costs never arrived. It's a rare occurrence but letters do occasionally get lost. The subsequent follow up email found its way into my spam folder, so that wasn't seen either. The first I knew of the cost was a final demand notice.
I contacted them and asked for a breakdown of the costs. However, by the time I called they'd already decided to take the full payment from a card I'd used in a previous amendment transaction, without my authority because buried away in the small print is a clause that somehow gives them the authority to do this.
What angers me the most is not the fact that money is owed but the fact that they decided to take the payment without my agreement that it was the correct amount and without my authority.
In my view that is extremely poor customer service, immoral and smacks of typical money grabbing financial institutions that have no regard for their customers despite all their "wonderful" marketing hype.
Yet again small businesses given a kick in.

7 de mayo de 2022
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Hi Iain.

Thank you for your review. I would welcome the opportunity to review this matter in full so I can understand the timeframe and context.

Please feel free to call me on 01952570042 or email me ian.pitt@comparehgvinsurance.co.uk.

Kind regards,

Ian Pitt
General Manager
Compare HGV Insurance

13th Nov 2024 no further correspondence has been received from you. I will therefore close my file. I wish you all the success in the future.

Valorada con 5 estrellas sobre 5

I am very impressed with their…

I am very impressed with their services. Very polite stuff and very efficient. I had a small issue with my address and Jack fixed it in less than 10 minutes even tough he was out of office. Highly recommended.

5 de abril de 2022
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Hi Natanael - thanks for your kind words. Happy to be of assistance. Jack.

Valorada con 5 estrellas sobre 5

Brilliant service!

We have been a customer of Compare HGV Insurance for the past three years. They are a brilliant company to deal with making the hassle of insurance stress free. They are professional and informative making the process so simple!

Thanks for your help again Tom! Looking forward to dealing with you next year!

9 de marzo de 2022
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Thank you Phil, very kind words. Take care. Tom.

Valorada con 5 estrellas sobre 5

Excellent 👌❗

This is the second year in a row when collaboration with Compare HGV Insurance has been excellent. This year Thomas Fitzpatrick helped us find insurances for our business, and we're absolutely happy. Looking forward for our third year of collaboration in 2022.
Cristian Cândea - Nucleus Logistics

3 de diciembre de 2021
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Hi Cristian - thanks so much for the kind words. It's my pleasure to assist. Tom

Valorada con 5 estrellas sobre 5

Excellent service, great price

I’m really impressed with the service we’ve received from Compare HGV insurance, it’s really improved since they took over Staveley Head. We’ve saved so much money by combining our vehicle insurances to a mini fleet policy and both Jack last year and Arron this year have completely taken the headache out of renewing.

9 de noviembre de 2021
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Thank you Monique - my pleasure to be able to assist. Take care. Arron.

Valorada con 5 estrellas sobre 5

I'm confident I have the right insurance

I'll try to keep this short but but being a business owner then I believe its only right to praise excellent service when it arises and that's exactly what Michael at Compare HGV Insurance did.

He was not only knowledgeable but calm, non-pushy, explained everything thoroughly and gave us the best solution to our needs.

Dealing with suppliers is not always easy but this is one person and company that i would definitely whole-heartedly recommend to to anyone looking for commercial vehicle insurance.

To top it off, Michael was not only polite but a real gentleman too

Ian
Rematt

17 de agosto de 2021
Opinión espontánea
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Thank you Ian, that review is very kind of you.

It was my pleasure to be able to sort everything for you.

Take care.

Mike

Valorada con 2 estrellas sobre 5

ABSOLUTE NIGHTMARE OF A COMPANY

I’ve had an absolute nightmare with these people. They set my new policy up by adding it to an existing one. Seemed a good idea but the sales person arranged it with no claims bonus that didn’t exist. Calls came all through the policy from an admin team but they kept saying it was to do with the original vehicle and that it has been sorted. Then around it started again. The policy is now over and it has now come to light the issue was with the second vehicle. Seems to me the salesperson had found a way to keep it hidden for long enough for the policy to complete. I now have bailiffs threatening court which I cannot wait for as it’s time for them to admit their mistakes on the record. I have just started a complaints process with the insurance ombudsman too. I’ll be staying away from this company.

8 de agosto de 2021
Opinión espontánea
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Respuesta de Compare HGV Insurance

Hi Richard,

Thank you for taking time out to write a review. It's actually Staveley Head/One Sure Insurance that are handling your policy. I will pass on your comments as we are part of the same group.

Kind regards,

Ian Pitt
General Manager
Compare HGV Insurance

Valorada con 5 estrellas sobre 5

Thanks CompareHGV for finding me very…

Thanks CompareHGV for finding me very cheap truck insurance. The guys are very professional and polite. Will definitely come again and recommend it to everyone. Thanks. Straightforward Haulage Limited

19 de julio de 2021
Opinión espontánea
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Respuesta de Compare HGV Insurance

Thanks Jurijs, glad we could help. Jack.

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