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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Steve at DSG was incredibly helpful with helping me to get my finance for my new car. After having issues with a previous finance company - working with DSG and Steve specifically was quick and easy.... Ver más

Valorada con 5 estrellas sobre 5

Drew Christie has been nothing short of spectacular! Having just came into our business one day to being a fundamental part of how we do business every month. His personality instantly stood out. D... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been dealing with Steven Lowe past week and from the get go he has been top class, real professional at his job and knows what he is talking about, been very impressed by his standards and comm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using Connected Car Finance for a few years. They have a great range of lenders and help us get the best possible acceptance for our customers. Between the guys in the office, our rep a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de financiación y préstamos para coches
  2. Bróker financiero
  3. Servicio financiero no bancario

Escrito por la empresa

Finance broker in Stockport, England. We connect the UK's used car dealers to lenders 👍 All credit ranges covered 🖥️ Dealer support ❤️


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(78)

6 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing

Amazing, smooth service. Callum was really good, listened and reacted quickly to any changes.
Definitely would recommend

8 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Drew Christie - I&K Motors

Drew Christie has been nothing short of spectacular! Having just came into our business one day to being a fundamental part of how we do business every month. His personality instantly stood out. Down to earth and great sense of humour. always willing to help in any way and never hesitating to do what is being asked. We look forward to our continued work together in the coming future. Thank you Drew!

Callum
I&K Motors Inverurie

6 de julio de 2024
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thank you so much for your wonderful review. We're thrilled to hear about your positive experience and how Drew has become such an integral part of your business operations. We're delighted to be working with you, thank you for choosing Connected.

Valorada con 5 estrellas sobre 5

DSG Connected

We met Drew from DSG Connected a few months ago and have found him to be very helpful, always responsive and proactive. Drew is genuinely invested in our financial success. Over the past few months, we have developed a trusting working relationship. We highly recommend Drew to anyone seeking a dependable and expert finance professional.

1 de julio de 2024
Opinión espontánea
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Respuesta de DSG Connected

Thank you for your 5 star review! We're thrilled to hear about your positive experience with Drew. At DSG Connected, we pride ourselves on providing exceptional service, and it's wonderful to know that Drew has been helpful, responsive, and proactive in supporting your financial success. Thank you for choosing DSG Connected.

Valorada con 5 estrellas sobre 5

Excellent support…

Connected have proved to be very reliable, approachable and effective in all our dealings with them over many years now. Their system is easy to use, they maintain contact so, as a dealer, you know exactly what stage the propsal is at. This is great for updating customers, especially when they expect an answer immediately, you can reassure them that the best deal is being sought for them. We have received excellent support from Luke and he is always there to offer assistance.

20 de junio de 2024
Opinión espontánea
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Respuesta de DSG Connected

Thank you for the 5 star review, Chris! We're delighted to hear that you have found our services reliable and effective over the years, and that we've made a positive impact for you to reassure your customers. We're delighted to be working with you, and we look forward to continuing our successful partnership.

Valorada con 5 estrellas sobre 5

Joe Gough

I recently had the pleasure of working with Joe to arrange financing for a new car, and I couldn't be more impressed with his service skills. Joe demonstrated exceptional communication throughout the entire process, making sure I was informed and comfortable at every step. His ability to clearly explain the financing options and answer all my questions made the experience seamless and stress-free. Joe’s dedication to excellent customer service truly stood out, a true credit to the tesm

17 de junio de 2024
Opinión espontánea
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Respuesta de DSG Connected

Thank you for the 5 star review, Kian! We're thrilled to hear about your excellent experience with Joe. He will be delighted to receive your feedback, and we agree he certainly is an asset to our team! Enjoy the car!

Valorada con 5 estrellas sobre 5

Exceptional Account Management by Matthew Jones

Matthew Jones has been an outstanding account manager for our car finance services. His expertise and dedication ensured a smooth process from start to finish. Matthew's proactive approach and personalized guidance helped secure the best options for my needs. His clear communication and responsiveness made the experience stress-free. I highly recommend Matthew for anyone seeking top-notch car finance assistance.

1 de mayo de 2024
Opinión espontánea
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Respuesta de DSG Connected

Thank you for the 5-star review! We're ecstatic to hear why you continue to choose DSG Connected. Matt certainly is a credit to our team, and he will be delighted to receive such positive feedback.

Valorada con 5 estrellas sobre 5

Rob is a credit to the company

Been using Connected finance for 5 years now has a car dealer. Love everything about the application process and so straight forward.
Massive shout out to Rob my right hand guy for literally everything, always on the other end of the phone if I need help. Always calling or popping in to check on us and has even helped secure a sale on a car with his knowledge on EV(Tesla) to a customer who was cautious of taking the step to EV.
Rob certainly is a credit to Connected and so great full for all his support, defo deserves a shoutout in the office🙂
Thank you from KKL Motors

1 de marzo de 2024
Opinión espontánea
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Respuesta de DSG Connected

Thank you for the wonderful review, Kimmy! We're delighted to hear you are happy with our services, thank you for continuing to choose Connected for 5 years running! We certainly agree, Rob is a credit to our team! He will be thrilled to receive such positive feedback. Here's to more years together!

Valorada con 5 estrellas sobre 5

Exceptional help and support

Joe was amazing! I really can’t fault him at all. Patient and very helpful. His communication throughout the process was second to none. An absolute gem to this company. Regular calls and texts to update me about the progress of my application. A genuine guy who wanted to deliver a personal service, and he did!
Thank you Joe :)

29 de febrero de 2024
Opinión espontánea
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Respuesta de DSG Connected

Thank you for the great review! Joe is ecstatic to receive such kind words! We agree, he certainly is a gem to Connected :)
Enjoy the car!

Valorada con 5 estrellas sobre 5

Very happy with the service I’ve…

Very happy with the service I’ve received from Joe! Applied on Sunday by the following Saturday we have the car no hassle, stress free. Really really happy will certainly be going back here when I’m in need of my next car.

15 de octubre de 2023
Opinión espontánea
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Respuesta de DSG Connected

Thank you, Stela, for your 5 star review! We're thrilled to hear you are delighted with our service! We'll pass on your great feedback to Joe! Enjoy the car, see you next time!

Valorada con 5 estrellas sobre 5

What can I say fantastic.

What can I say, Jack who dealt with my application couldn’t have been more helpful. From the first phone call to the last so far he’s been absolutely fantastic. If there were any problemsWith the vehicle that I have just got the loan for, I would hope that this level of professional treatment will continue. 10 out of 10 thank you

23 de junio de 2023
Opinión espontánea
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Respuesta de DSG Connected

Thank you, Mark, for the 5 star review. We're delighted to hear you are pleased with our services as handled by Jack. He will be ecstatic to receive the great feedback. Thank you for choosing Connected.

Valorada con 1 estrellas sobre 5

It really isn’t Connected!!!

First and last time with broker for car finance! Disconnected Car Finance! Zero stars should be an option!!!
No communication No customer support No clue! Connected Car Finance rung me and told me you been accepted for 10k credit line esignature, simple and seamless, I spoke to the young lady was told you have an account manager Brad, do you need payslips, drivers licence, bank statements, was told no, we are Connected. No your not, so find a car I like, then a minefield questions, are they FCA,I say yes, they say no, I check Companies house and they are and I give them the FCA number for the dealer website, plainly just lazy, having worked for Aldermore as a underwriter in a previous life, I get a apology, then hours later I chase again having been told they work on it immediately, I get Joe later having had to chase in the evening five hours later, a nice chap, but then I am told no this lender needs paperwork, and that the repayments are several hundreds pounds over a shorter period, so scrap that try a direct dealer, apparently quicker, Otter Motors (for the record absolutely brilliant) left them a positive review, this time quicker, but the point missed still paperwork, that’s fine, but you wasted my time, make it clear that paperwork maybe needed dependant on the lender, clear and concise and transparent missed that pillar of principles it was offered at the beginning, but no you don’t need that it’s seamless we are connected!
They have lots positive reviews but probably plenty of bad experiences this time someone decided to let people know you are not connected.
They pigeon hole you in a car, you get the figures when they choose, leaving you high and dry with dealerships after providing deposit. Time and wasters.
Frank and honest just accept you got it wrong this time. But for balance and fairness the guy Joe was polite and unfortunately by the time he helped me the experience was getting sour.Thanks Unconnected, a place where customers don’t matter and Commission does more like that family favourite The Muppet Show!!!

Connected … reply to review even inaccurate two cars VW Golf and Mini Cooper I point out both under 10k not multiple vehicles I am sure the dealers could and would verify that fact and the FCA misunderstanding was on the first car, take responsibility, you contacted by SMS and telephone a couple times after this review.The review is honest and frank, plainly even back tracking it’s inaccurate please at least behave and treat customers with respect.I agree with your final comment quite right paperwork differs from multiple lenders, then don’t tell customers on the first introduction call that it’s not required, it’s misleadingly and maybe further investigation into that initial call dated 2nd May in the morning by your team will no doubt withstand my comment. I am unsure of the young lady’s name that conversation definitely happened! I was offered a 10k credit line no paperwork required with e signature, I recall then being advised over and above 10k would require further check and paperwork.If you wish to disagree I am sure that the FCA would be happy to listen to the initial conversation as you record your calls and they I am sure would be in agreement with me.Rather than attempting to make me look stupid perhaps spend the time training your staff not selling unfulfillable promises just to get a commission.I hope my review can be seen in fair light and transparent, more than one mistake was made, if my review makes Connected look at there approach to offering finance products with there lending partners and I prevent just one person having to experience what I felt was poor communication and inaccurate information then it is worth it.On a positive note your dealer direct Otter Motors based in Devon were absolutely top notch a guy called Kristian, he was extremely pleased with my review, why because I was treated as you liked to be treated with courtesy and respect, rightly got a positive review! The point I am making is this review isn’t bitter it’s fact based I am sorry it’s spoilt you perfect score with Trustpilot!

18 de mayo de 2023
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Hi Kevin - thanks for your review.

We're sorry to hear you were unhappy with our service. We did attempt to contact you on multiple occasions regarding your application by phone and SMS, but unfortunately you did not respond in a way which allowed us to progress your application as quickly as we would have liked.

The number of changes of vehicle that you were looking at did lead to a misunderstanding on the FCA certification of one dealer, so apologies for that. We're sure that with your experience in the industry you will appreciate that lenders can often require additional documentation and that this varies across lenders.

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient. Communication was excellent

27 de abril de 2023
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thank you, Richard, for the 5 star feedback! Thanks for choosing Connected Car Finance.

Valorada con 5 estrellas sobre 5

Love dealing with CCF

Love dealing with CCF. I've been doing business with them for a few years now and can't fault them. Such a seemless service. I deal with the business relationship manager Luke McCarthy and he's amazing always on hand to help me when I need it. The guys in head office are great too!!!! Would definitely recommend.

21 de abril de 2023
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thank you for your positive comments, Syed! Thank you for continuing to use Connected Car Finance, we're thrilled to hear you are happy with our services. We're delighted to be working with you!

Valorada con 5 estrellas sobre 5

Really good service

Really good service. I like to recommend it all . Always help buyers and sellers . And always available for your help . Just connected with connected car finance.

29 de septiembre de 2022
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thanks for the 5 star review, Kirti! Thank you for choosing Connected, we're pleased to hear you are delighted with our services.

Valorada con 5 estrellas sobre 5

Great car finance service!

They are a great car finance provider, they have good dealers on the ground. Great experience! Steven Lowe the Dealer Connector has been of great help and assistance to our dealership. He has managed to help us get many deals over the line. Couldn't have been of more help. Highly recommend.

21 de abril de 2023
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thank you, Anthony, for the great review! We're pleased to hear you're satisfied with our services. Thank you for choosing Connected Car Finance.

Valorada con 5 estrellas sobre 5

Highly recommend

excellent company to deal with, Steven sorted everthing out as soon as i rang him! would highly recommend to anyone in the trade or retail customer

18 de abril de 2023
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thank you for the positive feedback, Alan! Thank you for choosing Connected Car Finance.

Valorada con 5 estrellas sobre 5

Luke as an account manager is fantastic!

Luke as an account manager is fantastic! He is always on hand to answer any queries and chase our deals for us. He also has a vast knowledge of the motor trade and is happy to pass on any useful tips.

19 de abril de 2023
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thanks for 5 stars, Jordan! We're thrilled to hear all the great feedback and the great efforts Luke puts in, we're delighted to be working with you.

Valorada con 5 estrellas sobre 5

Outstanding

Great people to deal with, after over 30 years in the trade it’s nice to deal with a company that actually does what it says it will do, my area manager Luke McCarthy is fantastic, even on his days off

19 de abril de 2023
Opinión espontánea
Logotipo de DSG Connected

Respuesta de DSG Connected

Thank you for the lovely feedback! Luke will be delighted to hear the great feedback. We're proud to be working with you.

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