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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

es war gut, während ich’s benutzt hab. Der Customer Service nicht so gut. Und als ich dann canceln wollte, musste ich das Öfteren fragen, dass es passiert. Aber ansonsten hat’s echt gut funktioniert.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have used ConnectPls for several years now. Both with the physical SIM only product (which we use inside our own router) and also one of their eSIMs. We travel and work from our campervan so gettin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Habe den Service des Unternehmens im August 2024 für zwei Tage im Urlaub genutzt. Es wurde damit geworben, dass man nur die Tage bezahlen muss die man auch wirklich genutzt hat. Hatte den Servi... Ver más

Valorada con 1 estrellas sobre 5

I bought on 30.december 2024 an eSim with a 59 £ monthly plan and after only 14 days it is not working anymore. It just disconnected and "No service" words are being shown for the eSim. Tried to call... Ver más

Información sobre la empresa

  1. Proveedor de Internet

Escrito por la empresa

ConnectPlus is the ultimate solution for globetrotters who want to stay connected while on the go. With our internet subscription service, you can access fast, reliable internet connection no matter where you are in the world. Whether you prefer a mobile hotspot or an eSim, we've got you covered. And the best part? No pesky roaming charges! With ConnectPlus, you can browse, stream, and stay in touch with loved ones without breaking the bank. Upgrade your travel experience with ConnectPlus today!


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(108)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing product and even better service…

Amazing product and even better service from Akif and his team. If you’re looking for a long term internet solution whilst on the road, or if you’re a digital nomad who needs reliable and fast access to online data. Then look no further, ConnectPls is definitely the right choice. Can’t recommend them highly enough. Thanks guys

29 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service and Product

Contacted Connectpls about some questions before signing up to there mobile router plan. Answered everything perfectly and gave me all the information I need and more, will definitely recommend to everyone.

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfectly

No extra, no downsides, works perfectly better than any other company, highly recommend if you work remotely and travel around the globe. 101/100!!

20 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best service ever, they even created personalized plan for me

I would give them 10 stars if I could

So useful, stable connection, even in the most distant parts of the world, and support team is so kind and helpful, they were even willing to create personalized plan just for me, because of the country I went to.

Best service ever, and prices are very reasonable too, for the kind of service you get.

All recommendations 😊😊😊

18 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Have been using connectpls for over a month now and the service has been excellent. Have travelled Europe with no worries about exceeding data limits. Highly recommended!

3 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best purchase for Vanlife/ digital nomad

Perfect Internet provider for Vanlife and digital nomad. I have had ConnectPls for more than a year and they really live up to the expectations. The Esim was easy to set up, the customer service was helpful and quick to respond when I had other problems. The best part was that I was able to travel in so many countries and still have fast Internet to be able to work remote without being affected by fair use policy in EU compared to other provider. Overall, I am a very satisfied customer

29 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, we managed to stay always connected while travelling around Europe, not having to buy SIM cards in every country and ending up with handful of them, with different € and £ balances we can’t use afterwords. Excellent support team, always available and helping us out the few times we needed. Would definitely recommend it!!

2 de diciembre de 2023
Opinión espontánea
Logotipo de ConnectPls

Respuesta de ConnectPls

Hi Patricia,

Thank you so much for your valuable feedback! In 2024, we're still working on expanding our internet service and right now we're serving in more than 160 countries.

Stay Connected.

Valorada con 5 estrellas sobre 5

I used this company to get a SIM only…

I used this company to get a SIM only subscription for data roaming while travelling around Europe (France and Spain) during the Xmas period. I have clients (childhood trauma psychologist) that I’ve arranged to connect with via video call. I ordered on the 2nd December, the post service used required me to be home midday on a weekday (no given time) I eventually got the package on the 15th after two attempts at re delivery! On the 16th (Saturday) I learned that what I had been sent (from london) was incorrect and I hadn’t been sent a sim, I had been sent a router with a useless SIM card (all second hand). I leave on the 19th (Tuesday) and after paying money I am left seeking a refund and attempting to obtain a new means of connection with zero time to hand. I have to say I feel the team were available online to help, however, they were no help. They used a postal service that leaves no room for life and were incompetent in providing what was paid for. It has left me out of pocket and most concerning, unable to connect with very vulnerable children that require consistency! We will see what happens next….So an update, Akif arranged promptly for me to receive an eSIM (this happened by my first day in France) and granted this for me for 2 months to compensate for the above. The eSIM worked very well and I was able to hotspot on my phone for all of my video calls appointments. It also work well for Netflix. The trip was rescued from stressers and I’ve obviously improved my original review. Happy new year to all

16 de diciembre de 2023
Opinión espontánea
Logotipo de ConnectPls

Respuesta de ConnectPls

Dear Ben,

We sincerely apologize for the inconvenience you experienced with your initial SIM order. We understand the critical nature of your work, and it's disappointing that we fell short of your expectations during such an important time.

We appreciate your patience and understanding as we resolved the issue by providing you with an eSIM, which allowed you to connect with your clients and use data services seamlessly during your trip. It's great to hear that the eSIM worked well for you and that it helped improve your overall experience.

Your feedback is valuable to us, and we're continuously working to improve our services and ensure a smoother customer experience. We hope you had successful and meaningful interactions with your clients during your travels, and we wish you a wonderful and prosperous New Year.

Thank you for giving us a second chance, and we look forward to serving you better in the future.

Best regards,
Akif, ConnectPls

Valorada con 5 estrellas sobre 5

Outstanding service

Been travelling and working remotely all over Europe for the past few months and have had exceptional coverage everywhere we’ve gone. ConnectPls has enabled us to be digital nomads in even the most remote areas.
Their customer service is outstanding too. Quick responses and helped us out to get connected when travelling out of the EU.
Would highly recommend ConnectPls for anyone needing to stay connected when travelling.

16 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice service :)

The staff try very hard to help, the contact is almost instant. I am using the SIM-only service for the second month and so far I am satisfied.

19 de junio de 2023
Opinión espontánea
Logotipo de ConnectPls

Respuesta de ConnectPls

Hey Rafał! Thanks a million for the awesome review! We're stoked to hear that our staff's lightning-fast support and our SIM-only service have kept you satisfied. We'll keep rocking and rolling to ensure your internet connection stays top-notch for all your adventures! Stay connected and keep having a blast! 🚀🌟

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