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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Delays with delivery. Lucky it wasn't urgent so not too much of a problem. Purchases a grernhouse. Came with terrible instructions which was very frustrating. May as well have had no instruc... Ver más

Valorada con 1 estrellas sobre 5

Insane delays ordered a pergola in December 2024!!!! Estimated delivery march 2025 Only delivered today delay of 12 months! We had ordered a drop down screen as well which arrived a few months af... Ver más

Valorada con 1 estrellas sobre 5

Would give it 0 stars if an option. Ordered furniture from Container door back in August 2025. They took payment then. Delivery promised November, then Dec, then Jan and now currently Feb. Who kno... Ver más

Valorada con 2 estrellas sobre 5

Good communication, and arrived in expected time, but I found the product (a swing seat) isn't the best quality. It feels sturdy enough but there's pretty poor stitching on the cushions, which are not... Ver más

Información sobre la empresa

  1. Tienda de muebles de exterior

Escrito por la empresa

We offer the best way to save on premium imported homewares, outdoor furniture, aluminium louvre pergolas, spas and more. We source from the best suppliers from around the world and pre-sell their products by the container-load to our customers. Because of this unique business model, we don't hold much stock and we don't take costly risks on unproven products. This makes our overheads lower than normal retail and we pass these savings on to you! If you order through us you'll wait a bit but you'll save a truckload - and quality and satisfaction is guaranteed. Good things are cheaper when we band together to buy them by the container-load direct from the factory.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,4

Todas las opiniones

(57)

29 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Shoddy

Good communication, and arrived in expected time, but I found the product (a swing seat) isn't the best quality. It feels sturdy enough but there's pretty poor stitching on the cushions, which are not attached so slip down, and now 4 days later a button has come loose. I won't be buying anything from this company again.

13 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pre order .

I pre-ordered a wood fired oven in August and due October than November . Then December then later in December 15 weeks and a company full of lies . In saying this staff great and helpful . But company still advertising the product when they could not supply existing orders . Keen to take your money and hold it for 14 weeks . Finally got money back and went elsewhere. I would not recommend doing business with this company

10 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Also paid over $6000 for pergola and sides in October 2021 with expected delivery in Dec 2021.
Still waiting, waiting, no response, listening to excuses, waiting, waiting, hearing bullsh??s, waiting and waiting….absolutely shocking service when you have our money!!
ID 389011 when can we expect delivery????

3 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paid for pergola in September and haven't received it yet.

I have ordered a pergola in September last year, now it is March still didn't receive it. Expected delivery was November last year. When I called them in December first week they said it is arrived in the country and will take couple of weeks to deliver. Very poor communication, today I tried to call them four occasions, no one answered the call. Very bad experience.

1 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waiting

I have bought a pergola and 3 screens. I paid in October last year. I haven’t received what I have paid for, instead I’ve received excuses and nonsense emails. You have blamed others for your delays. The delivery time has passed since Dec last year. There is no delivery time confirmed. There are hundreds of negative reviews about your services. You are liars. Why did you ask for payment if you are not able to deliver on time?

26 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bloody good guys!

Container Door service, product and prices are excellent which is why I've purchased so may items from them. Cannot recommend highly enough, very pleased!

22 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waiting waiting waiting 😢

Purchased kayak in November for dispatch date 10th December. It is now 15 Jan and no update. Received one email in December about delays. But over a month and no communication is very poor. I have called ~4 times and get the same response "kayak is in a warehouse in Manurewa and waiting to be delivered to our warehouse". This just does not make sense to me.
It's a shame that I have to call for updates, rather than get a weekly update now that we are over 5 weeks from initial dispatch date.
I just want my Kayak summer will be over soon 😩

14 de enero de 2022
Opinión espontánea
Logotipo de Container Door

Respuesta de Container Door

Hi Jono,

Firslty, sorry for the delayed response! We are really sorry to hear about your experience with us. We will be taking this feedback back to our team for future improvements. Do you happen to have your Purchase ID so that we can investigate what's happened here. Thanks

Valorada con 1 estrellas sobre 5

Worst customer service, still no product and no eta

Still waiting on a side table expected in Sept. Have recd no response to voice mail messages I've left as they never pick up the phone. Rec'd one email back that someone was checking the warehouse and woudl get back to me, that was 2 weeks ago. Again no responses to email or calls. DO NOT BUY FROM THIS COMPANY. Any saving does not outweigh the stress and frustration.

5 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top product and service

Great, fat, tasty scallops and quick easy delivery exactly when expected. Thanks

30 de noviembre de 2021
Opinión espontánea
Logotipo de Container Door

Respuesta de Container Door

Hi Simon,

Thanks so much for your review! Glad they were tasty!

Valorada con 5 estrellas sobre 5

On time and super fresh

On time and super fresh
In the tummy that night

30 de noviembre de 2021
Opinión espontánea
Logotipo de Container Door

Respuesta de Container Door

Hi Marc,

Thanks so much for your review! Glad you enjoyed the scallops. Cheers

Valorada con 1 estrellas sobre 5

Getting very frustrated

We have been waiting patiently for our Ghost chairs to arrive (confirmed approx. dispatch 25th October).
Nothing has arrived as of today. Sent a message to the help team first thing Monday morning (08.11.2021) still haven't had a reply. You've had our money in the bank since mid-September. Ideally, we'd love to know when we'll get the cheers or even better a bit of communication!! Yes, we've been to the website login and tried that but its never updated!! I've had better service from dead people. Any chance we'll get them for Christmas? How about you give me a good old fashioned phone call 021 890 459 Cheers Duncan

11 de noviembre de 2021
Opinión espontánea
Logotipo de Container Door

Respuesta de Container Door

Hi Duncan, we are so sorry about this. We’ve phoned and left you a voice mail and email. We look forward to resolving this for you shortly.

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