I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Ver más
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I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Ver más
La empresa ha respondido
I received a bouquet of sugar-free chocolate chip cookies. The presentation was fabulous and I've enjoyed the cookies I ate. I've had better tasting sugar-free cookies and these were maybe a little... Ver más
My mom just loves your cookie bouquets <3 She's always really excited when I give it to her. And I totally get it, because your cookies taste great. My favorite cookies are peanut butter cookies. They... Ver más
Do not use this company for hospital deliveries. We paid 40$ extra to get them to a child at MD Anderson. Supposedly the cookies were delivered to a name we don’t know. There was no picture of drop o... Ver más
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Transaction went smoothly. I appreciated the phone call I received to verify recepiant and ship to. I only sampled the chocolate chip cookie. It tasted good, not great. It could’ve been softer and had more flavor for my liking.
Did my order and after it was processed i got an email saying for an additional charge it could be delivered in the requested timeline. It should not allow an order to be processed with the date not applicable. We’ve cancelled the order and gone elsewhere. You lost a customer.

Respuesta de Cookiebouquet
I love giving Cookie Bouquets as they always put a smile on the recipients face no matter what the occasion.
My daughter said the cookies were delicious.
The customer I purchased the cookies for called me to tell me she loved loved loved them and how fresh they were.
Broken cookies.
These cookies were sent to my nephew who has had three surgeries and at least one more coming and unfortunately a couple of the cookies were broken when it arrived. That was disappointing.
I purchased a cookie arrangement when my Dad was ill and was happy that my dad loved the cookies. I live nearly 2 days from him and the ability of your company to accommodate my request was appreciated.
Great service but pid extra to get 2 day shipping and it was 3 days that is my only complaint
I sent the smiley face cookies to my sister. She enjoyed the cookies and will enjoy the matching flower pot that they were sent in. I plan to use Cookie Bouquet in the future.
This was the 1st time I have used Cookiebouquets and the product was fine, the cookies tasted great. What I did not like was that I did not get an estimated delivery date when I placed my order nor did I get a tracking number when it shipped. It took 1 week from when I placed the order to the time it arrived. I was thinking it would arrive within several days. I would order from them again, but I might call in the order to find out all the delivery information.

Respuesta de Cookiebouquet
The cookies were undercooked and the color was not according to the file I sent. When I reached out to let them know I was disappointed, they really didn’t seem to care. Way overpriced for the lack of quality.

Respuesta de Cookiebouquet
Easy website to navigate and when I had questions, I called and got all my answers quickly. The customer service was outstanding. I asked my client how they enjoyed the cookies and they said they would give the taste of the cookies a 4 out of 5. I had sent the smiley face box filled with cookies and they indicated that people in the hospital thought it was the cheeriest box and brought smiles to everyone's face. I would order again from Cookie bouquets in a heart beat!
Great customer service! I used them to send as "thank you's" and everyone was very pleased! I would used again!
Cookies were beautiful and tasty despite a delay due to FedEx. Excellent customer service kept me updated on the status and ensured satisfaction. I will order from them again!
Cookies were great! I will definitely order again.
I included both delivery address with my order, as seen on my receipt. However, neither cookie bouquet was delivered to the right address. They were both delivered to me.

Respuesta de Cookiebouquet
I sent these to my LT Colonel niece on her change of command (now she will be at UN IN NYC!). She loved them. Said they came well packed and were delicious.
Since I am not in the same state I asked her for a rating. She said 5 stars no doubt. So here they are! Thank you!
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