I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Ver más
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I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Ver más
La empresa ha respondido
I received a bouquet of sugar-free chocolate chip cookies. The presentation was fabulous and I've enjoyed the cookies I ate. I've had better tasting sugar-free cookies and these were maybe a little... Ver más
My mom just loves your cookie bouquets <3 She's always really excited when I give it to her. And I totally get it, because your cookies taste great. My favorite cookies are peanut butter cookies. They... Ver más
Do not use this company for hospital deliveries. We paid 40$ extra to get them to a child at MD Anderson. Supposedly the cookies were delivered to a name we don’t know. There was no picture of drop o... Ver más
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The cookies were delicious and the packaging was great! Their customer service was very good. They called me with a question about delivery, and worked with me to get the delivery schedule just right!
Cookies were delivered on time, intact, and were arranged beautifully. Made a friend very happy after her surgery.
Cookie Bouquet is AMAZING! I ordered a bouquet for my team at work and they loved the cookies. Not only are they super cute, but they are soft and taste homemade. Delicious!! I will definitely be purchasing again.
Amazing! Great customer service and and wonderful products. Will definitely order again.
Very congenial phone help, with good knowledge about area hospitals and any delivery difficulties.
Package arrived when scheduled and in the variety chosen. Everything wrapped separately which is a plus when laying out. Would recommend this to anyone.
Was very satisfied with the whole process. The girl that I spoke to on the phone to place my order was very helpful. The delivery did take place on the date that I was told. The recipient was very pleased with the cookie basket.
The presentation was beautiful although I was told the cookies were quite hard.
I choose Cookiebouquets because the cookies look like they are normal size cookies, are individually wrapped, have a variety of flavors and have a lot of different themes. I really, really appreciate these features. I ordered a birthday arrangement to be delivered to my son in a different state. Cookiebouquet kept me updated with the shipping, especially with the tracking number. The order was delivered to my son on the day I requested, and his office raved about how cute it was and how tasty the cookies were. I am so glad I choose Cookiebouquets. And bonus, I live in Ohio and can support an Ohio company.
The photos that our daughter and daughter-in-law sent of their two different cookie bouquets showed that they looked exactly like the photos on Cookie Bouquets's website. My daughter said the cookies were good. If they were warmed for about 20 seconds, the almond flavor of the cookies came out. Each of the bouquets was delivered on time - one in Illinois; the other in Texas, and were ready to ship within 3-4 days after they were ordered. I highly recommend this company.
Easy to order but it was a gift so I didn’t see it. I hope to hear from the recipient soon!
Great gift for a wedding shower. All the flower girls got a cookie. They were THRILLED. Delivered to Central Valley in CA and all was PERFECT and on time.
I ordered a bouquet for my dad for Father’s Day. I was out of the country until yesterday. When I visited him, I asked my mom how they liked the bouquet. She said they never received one. *update They didn’t receive them. Did the delivery guy ring the bell? They were home that morning. These were overly expensive anyway—over 70 bucks for 6 cookies, but I knew I couldn’t be there for Fathers Day, and I wanted to send something special. Also I have had no communication from you until I posted on this trust pilot site.**I was out of the country until yesterday. I called as soon as I returned and found out. I left a message. Obviously I cannot say that they were stolen. What I can say definitively is that my parents did not receive them, and my bank account was charged. Where do we go from here?

Respuesta de Cookiebouquet
That's what my daughter said, it was her gift.
I ordered a bouquet for my husband for Father's Day as he was working out of town. I was so excited to surprise him with this treat. I never received a confirmation email or an email when it shipped/ delivered. When delivered, It was the mug, but not the cookies I ordered and I would have appreciated an email stating what they substituted. My husband was not impressed with the quality of the cookies as they were very dry. I expected excellence with the amount I paid for the bouquet and delivery.

Respuesta de Cookiebouquet
I purchased a Happy Birthday Banner cookie box for my 94 year old Aunt.
She raved and raved about the selection and freshness. Her favorite was the oatmeal raisin.
Thank you Cookiebouquets!!!
Arrived right on time and a beautiful display. I couldn’t give 5 stars simply because I did not taste any of the cookies as they were a gift.
Christian & everyone at Cookie Boquets have been an awesome resource to help use cookies as a way to promote our small dental practice! Everyone loves the way they look & taste!
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