Cool Clobber Opiniones 

252
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed an order for some curtains on Amazon and were supposed to be delivered two days later. I placed another order as it said problem with your order so I applied for prime for next day delivery..... Ver más

Valorada con 5 estrellas sobre 5

Nice quality and bold colours. Also was sent out for delivery within three days. Good service. A lot of discrepancies can arise re delivery but Hermes delivered two different ordered parcels that day... Ver más

Valorada con 5 estrellas sobre 5

I ordered a backpark for my 2 year old with reigns and the reigns did not arrive. I emailed twice and eventually got a reply to apologise. I have a new backback with reigns sent out for free and 20%... Ver más

Valorada con 1 estrellas sobre 5

Highly advise to avoid!!!! Ordered 2 single Xbox quilts for my children, received double fitting. Have tried to contact many times, received no response. To say customer service is poor is a complimen... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

We Are The Leading Online Supplier Of All Nightwear And Character Pyjamas. We Have The Best Pyjamas, Blankets, Backpacks, Accessories And Bedding Online.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

252 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(252)

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Valorada con 1 estrellas sobre 5

SCAM SELLER- DO NOT USE!!!

I placed an order for some curtains on Amazon and were supposed to be delivered two days later. I placed another order as it said problem with your order so I applied for prime for next day delivery... 4 days later still waiting for the goods and seller hasn't responded to any of my emails. I've opened a fraudulent claim with my bank- SCAMMER SELLER DO NOT USE!!!!

9 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Highly advise to avoid!!!

Highly advise to avoid!!!! Ordered 2 single Xbox quilts for my children, received double fitting. Have tried to contact many times, received no response. To say customer service is poor is a compliment, my experience is it is non-existent. How they can be allowed to trade amazes me!

16 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order goods from CoolClobber

We ordered three products from Cool Clobber and only received two. We contacted Cool Clobber on the day that we received the two products to ask where the third item was. We did not get a reply. We e-mailed three more times and still did not get a response.
In the end we contacted our credit card company and they repaid us for the missing item.
On studying reviews for Cool Clobber are experience seemed common place as other customers had also not received goods and had also not been able to contact someone within Cool Clobber.
The customer service from this company is very poor and new customers should be very aware that if something goes wrong you cannot contact or speak to anyone about your problem.
It is nearly a month since we reported our issue and we still have not had any communication from Cool Clobber.
A very poor business.

24 de diciembre de 2021
Valorada con 1 estrellas sobre 5

No order from October- shocking customer service

I still haven’t received an order I placed on October for next day delivery. I chased it up numerous times and was eventually sent a link to Hermes that said it had been delivered (not next day) and signed for. Despite numerous requests I have not been provided with the signature so I can figure out if my parcel went to a neighbour.
The customer service attitude (when they bother to reply) has been “they say they’ve delivered it so you received it”. I’m shocked at the customer service, they often reply weeks later if at all.
I have given up trying to locate my order now and would never order from here again.

21 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible service

Absolutely terrible service! Ordered girls bedding and slippers, recieved trainers not slippers and NO bedding. Emailed several times to customer services, messaged company on twitter - also no reply!

Still waiting to hear on when I will be receiving my items, if at all. Really disappointed.

21 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Incomplete order and no refund

Ordered three items and only received two, despite the delivery email listing all three items. Emailed customer service who informed me that the missing item was no longer available and asked if I wanted a refund. I replied yes but didn’t get any refund after a few days. Emailed customer service again but no reply. Basically kept the money and no product. Very dishonest.

17 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Really Cool Clobber.

Very professional company to deal with. I was able to purchase the three items I was looking for from them. Impressed with their service and communication. I also love the name Cool Clobber.

11 de noviembre de 2021

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