Co-op Live  Opiniones 279

First time visiting! Absolutely never again. Came for the young voices concert, was queuing outside for 1 hour 30 mins, to be told that ticket scanners are not working and to go to a different section, at this point the show had started 40 minutes ago. Security staff screaming at visitors, offensive language used, no security check - could of walked in with anything!! Have we forgotten what happened in manchester??? I will not be going here again or letting my child take part in an event here, very worrying!!

Embarrassing! Went there tonight for my child's event.
Travel to the place is terrible, parking is terrible, bars and food shut after 30-60 minutes of opening time and event was 30 minutes late, so couldn't get drinks or food for anyone including young child.
Then people sat in our seat which staff didn't want to move avoiding confrontation. Ruined the whole event for us unfortunately
Can be very loud so maybe take ear protection for young ones.

I paid £95 to attend an event in early December. The view of the stage/ digital screens was obstructed by temporary curtains, which the venue have confirmed should not have been there. The seat was at the back of the arena, so without sight of the screens I could see nothing - it was pointless me being there. Reasonable and polite requests for a refund from the Co-op are being ignored.

The reviews satit all. Booked a back stage pass for sabaton the show looked amazing but the sound has a long way to go. Parking that the back stage pass I bought for me and my son it promised so much. Early entry, went in the same time as everyone else. The pool and games, staff couldn't find the pool balls and non of the arcade games were working. Merch stand only 5 items all XXL and 1 they had no stock off. Secret disco so secret noone could find it not even the staff. Food and drink over priced slow and nothing special, complaints good luck got an email back saying sorry it didn't meet expectations and then sent me a link for me to read properly about what's available, I read it when I booked it thanks and the only thing that was accurate was the free drink please don't waist your money and coop please do so so so much better I feel robbed for £70.

I've been here twice before and was pleased with the location of our seats etc. The staff are very helpful.
But this time when seeing Ed Sheeran, it was a different story. The seats were so high up, if you don't suffer with vertigo, you will by the end. It was horrendous. I didn't feel safe at all. The seats are crammed in and no lighting when trying to find our seats at all.
We were a group of 4, aged between 21 & 72 and none of us felt safe. There is no room for people trying to get past, the seats in front felt really low down. If anything ever went wrong in there, Healthy & Safety would have a field day as it just doesn't exist!
The queues to get in were horrendous, but were at least moving when we joined at the back of beyond.
The food & drink is extortionate. They don't allow to take anything in with you, not even a,sealed bag of sweets!
The car park is well staffed, but again extortionate prices at £25!
Co-op Live is a relatively new building and they really should be taking note of these reviews. Its definitely put me off wanting to go again.

Absolutely shocking. Went for rnb xmas ball. Thought it was going to be an amazing night as it has been previously and would normally overlook the tiny seats because you're up on your feet anyway however, not tonight. My 16year olds 1st experience of a concert and was threatened by a grown, highly intoxicated male (who by the way definately should not have been served anymore alcohol as according to the licensing regulations) who then proceeded to hit my daughter in the face...security was inexperienced, bar staff must be unaware of the law regarding alcohol sales and to top it off we then had to leave because of them. £402 down the drain. Dru Hill and Joe were outstanding but unfortunately didn't get to see most of toni braxtons set or boyz 2 men because of these people. Will not return there unless the matter is dealt with appropriately. Disappointed to say the least

This arena has no infrastructure yet. Nowhere to stay nearby so you are stuck there - taxis without meters on charge what they want to get you home.
The seats in the so called VIP area are cramped and vertigo inducing - no room to enjoy the gig. It is just another project fuelled by GREED. The drink and food prices are astronomical and the drink quality poor. I would not rush back to this venue

The venue looks impressive on first arrival. But things aren't always as they seem. We arrived later than we expected so queues were minimal, but the electronic gate had issues and wouldn't active properly but we just move across one as it wasn't busy, wouldn't like to be in a massive queue waiting on that.
Asked at one of the bar areas if there were hot drinks available and was directed vaguely to an area where food and drnks were available, but on arrival no hot drinks availablefor my other half.
I decided on a cider, when asked the price the bar person said" I think it's about 9 pound " I know how expensive these venues are it was in line with the ridiculous prices they charge. It's a night out so I order a pint, on which the bar person proceeded to pour a pint of lager at which i said no and walked of as they had no clue.
After a walk round the merch stand i purchased a very expensive can of cider from a different bar on the way to the seats.

The arena looks big on entry with great view of the stage area but thats as good as it got, the rows are narrow and the seats small , even my partner who is 5'3" was cramped up.

Excellent show by Sabaton made the experience less awful than it could have been.
Not a venue I would rush back to.

This was my first experience of the co op live venue although my other family members had been before. I hope artists read the reviews before booking a show here. The queue of traffic to get in the grounds was very slow.
The overall appearance on entry to the building was good not massive queues as others have mentioned but that may be because we spent so much time in the car trying to get into the carpark.
They have spent a lot of money putting expensive lights around the top of the outside of the building. And the expensive looking sinks in the toilets, although less toilets than you would find in other venues. Escalators to upper levels a great addition too.
The overall experience of a regular seat in this arena was however more uncomfortable than most old theatres, with the limiting seat sizes, the fixed armrests you can’t just put up out of the way. So little leg room that even when stood up to let people passed into their seats there was very limited space for them to get by.
The sound was by no means the best although we were in tier 3 but from there we couldn’t really get an experience of any vibe from the band or audience everything sounded muted. We could see people dancing, clapping a joining in but it didn’t feel like we were amongst the atmosphere.
My usual arena the AO in Manchester will continue to be more appealing than this venue for many reasons. If they could fix their lifts or put in escalators it would be perfect. But being more comfortable and the whole room vibrating is a much happier and enjoyable environment.

I was shocked by the difficulty we experienced just getting to the venue . Hans Zimmer and his musicians were awesome but the co-op live let the whole experience down by it's outrageous pricing for food and drink and hundreds of meters long ques to get in ( gate F). Four of us visited . We bought 4 chicken burgers ,4 chips and 4 cans of cola and the cost was £96. We were a captive audience and this was a complete rip off.
On the up side I didn't use the car park and parked opposite the arena using justparc. What took me 3hr to get there took me 50mins to get home . I read on some reviews some people took 1.5 hours to get out the chaotic car park . I would seriously consider going elsewhere in the country to see my favorite artists

On the plus - Firstly Hans Zimmet and co to include Lisa Gerrad were absolute amazing, what a show of all shows!! Loved it 😻
Now for the negative deserved feedback as follows:
Well what an absolute shambles trying to get to the venue it was a nightmare! cars literally everywhere the venue was 0.5 miles away and it took an hour and a half to travel this very short distance as I had pre booked the orange car park next to the venue (never ever again). parking was extremely poor, there are a few guys wandering about waving their glow wands! worst parking I have ever experienced.
PART 2 Getting out of the car park after show took an hour and half do not book this car park it’s terrible, again folk were wondering about with their glow sticks not directing the traffic. No organisation whatsoever in directing the traffic it was a free for all on who gets out first…….,, TIP - There are a few car parks on the way in better parking at those and walking to the venue much less stressful and better use of time.

The venue itself was chaos too, I think they need a whole new management team to get the whole set up including the venue, outside road structure and parking organised, I mean who was on the planning committee, Bring. Ack AO arena, I’ve watched lots of great shows in the AO hassle and stress free. Going to the coop has really put me off ever visiting regardless of who will be performing!

Absolutely terrible venue! We went to see Hans Zimmer last night and it was most horrendous experience of my life. We often come to gigs in Manchester to different venues and this has to be the worst we have ever been to. We live in Stoke and it’s roughly an hour-80 minute drive on a busy night- yesterday took us 3 hours. 1 hour it took us to go just 3
Miles. Traffic was awful £25 to park was an absolute joke. We arrived at 8.05pm having left before 5pm the show had started at 7.30pm . We then had to walk to find where we were going - very little stewards and the doors were not well sign posted. Lots of people were late. After arriving the seats I had booked on the aisle on the seating map when I booked them were actually in the middle of a long row. I don’t like sitting in the middle hence why I booked an aisle seat. We had to squeeze past everyone and once we were seated it was unbearably cramped. The seats are tiny with arm rests and a cup holder. So you are sat leaning forward slouched. It was so packed in that I had no room to even take my coat off.

The interval was at 9-920 I went out to use the toilet and it was chaos, queues everywhere nothing signposted- needless to say given the 3 hour car ride, how chaotic it was - and how incredibly uncomfortable I was in the seats that were not the ones I had selected according to the seating chart- we left at 9.15pm, and it took an hour to get home. I am glad we left when we did because getting off the car park with everyone else would have been hell!

It is possibly the worse place for a venue- I will NEVER go to the coop again! I’ve driven to the first direct arena at Leeds quicker than I have the Coop absolutely terrible!

Absolutely awful!
Been stuck in traffic for over an hour trying to get to see Hans Zimmer. You can’t contact the venue in any way shape or form, ridiculous! I am now missing a concert that I paid good money for and as gift for family. Paid £25 for parking and can’t even get to it due how badly the road has been designed.
I hope that someone will be in contact with me regarding this!
Update: Got to the venue and missed the first two songs, concert was incredible! However it was ruined by rude staff and an overall disorganised venue.
Will not be coming back to co op live again - would recommend people avoid this venue.

Went to see sonny fodera on Saturday. You expect to queue a bit but it was horrendous getting in. So slow, we missed first half of the show. Probably queued for over an hour in the pouring rain and freezing cold to then be greeted by a 40 minute wait at the bar for a drink. Which were astronomically expensive (4 vodka & lemonade was £48) served in paper cups. Staff behind the at were comically slow, probably cos it’s a cash only venue so obviously won’t get as many tips. Very inexperienced and miserable. I’d never ever see anyone at that arena again, it’s so understaffed and poorly managed. Also worth noting you are not allowed out once you are in the venue and there are no smoking areas if you smoke. Terrible experience and not worth it if you like to see the whole show.

Most the Staff were rude, had no manners and very poor customer service. The arena it’s self was good, but please bare in mind the
Lines were very long

Visited for the first time tonight the seating spoiled the experience tbh far too cramped and poorly designed
It's very dark in the arena and the seat numbers are on the lower half of the seat lost count on the ammount of people struggling to find them
When you do find your seat they are tiny very uncomfortable and narrow and once in a seated position you can't move your legs at all there's no where to put them sideways or forwards it feels like you are sitting on the person next to you for the whole show you are touching them all the time packed in like a cheap coach or airline
You can't both sit up one has to lean forward and there are cup holders but no room for a cup or anyone's arm

And if you do get up to go to the toilet there is no concrete to walk on between the person standing up for you to get past and the massive holes down the back of the seats infront especially the corners its very dark and dangerous even more so with people drinking alcohol if there is ever a fire you aint getting out everyone would just pile over each other and burn it,s so steep
A total profit first over peoples comfort and safety design

*** i would advise people not to bring old people with poor vision or ballance to the seated areas there's a high chance they will fall and get get hurt ***

Absolutely awful venue and I’m gutted that acts are choosing here now instead of the AO arena which is so easy for access and travel.

Every time I arrive at venues such as the First Direct Arena or AO arena, you barely have to queue, but here you are queueing for so long, they need to open doors earlier and manage it better. When we went to see JLS I was really looking forward to seeing Example too, however the long queue made it impossible. We arrived at 6:45pm and the queue was HUGE! We were supposed to go in entrance D but ended up going through C, by the time we got in and got a drink, it was 8pm and we caught the last song by Example! I was absolutely fuming. Never have I missed an opening act before with other venues.

Inside is ok but the layout for choosing tickets is terrible so bare that in mind when buying. I could have swore I ordered aisle seats like I always do but turns out they weren’t and we were cramped into a corner. If you get AMP tickets, be aware that it is very high and not much feet/leg room. Again, I thought we had aisle seats but they weren’t and when we had to get up to move, it was so hard to walk past everyone as there’s barely any room on the floor for your feet, I honestly felt like I was going to fall.

Inside the arena it’s very awkward to navigate. On floor one the places to eat are all at one side and then odd drinks places scattered around. The AMP Club is good but there’s not enough seating and they could definitely add more and better seats. It reminds me of a Wetherspoons though (except the price) as women's toilets are once again placed a million miles away compared to men’s which is just ridiculous. I wanted to use the accessible toilet and was told I couldn’t, it was men’s only and I had to head to the women’s toilets and use the one there. My reply “not very accessible though is it making people walk all that way”. For me, all accessible toilets should be within a short distance. Gender bias regarding toilets is real, even at ‘State of the art’ arenas! At the AO arena they are placed everywhere!

The location of the arena is terrible, having to travel on extremely cramped trams, esp on match days and desperately trying to make it back to Victoria for your train home, it’s just pure stress. And don’t even think about ordering an Uber as the traffic is horrendous!

I was really looking forward to going to this arena once it was complete but it’s not that great. The staff are lovely though which is the one saving grace. And I cannot thank fan services enough for changing my ticket to floor seats for Five as my AMP Club seats were too high.

Health and safety nightmare.

For some reason Coop provide hard plastic cups, which unfortunately get thrown around.

A lot of people were cut and were bleeding from their heads/faces as a result. Others couldn't actually watch the gig as they were too scared of getting hit.

We visited the Coop Live arena for the first time for the JLS/Example concert.
I cannot believe how bad the queues were. We parked offsite and did a 15 minute walk in, and arrived at 6.30. We were meant to be going in at entrance D, the queue was that long we had to walk past the building to the tram station and were near the road to start off. The queues were that long, we didnt get into the venue until 7.45 - and the show started at 7.30. (To note, there were hundreds of people still queuing behind us - it was still back to the tram station). They made us enter at entrance F rather than D, which meant when we got in we were even further away from our seats. By the time we got to them it was 8pm, Example had already done most of his set and we saw him for 20 minutes.

Absolutely furious at how bad the system is for getting in. We couldnt have gotten there any earlier. I have never had this problem at any other venue. People were still being shown in at 8.30.

The drinks pricing were ridiculous also, our first pint was £7.20, and the next one we bought an hour later was £9.

On a positive note, the venue was smart and modern. The sound and lighting were good. But whats the use of that when you miss half the show for bad queue management..

Went to see Tom Grennan on the 19th September. To be honest I wasnt looking forward to it. Myself, my daughter and grandson had been the year before and it had been a horrendous experience.
However this time was so much better. As far as I could see, all the entrances were open, so there was very little queueing. The concert was amazing, including the supporting act Tom Walker!. The sound was perfect (was very bad last year).
I only have 2 negatives.
1. The drinks were astronomical
2. We were on an upper tier, and the wall at the bottom was extremely low, it would take very little for someone to trip, or be pushed over the wall, onto the crowd below.
Overall though, we had a great time