Cornerstone Opiniones 

691
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I've been ordering from Cornerstone for quite a few years and on the whole have been happy with the products I have bought - mainly razor blades and face balm, and occasionally other products. I don't... Ver más

Valorada con 1 estrellas sobre 5

In have been a customer for over 10 years, and whilst the products are good, the customer service has seriously gone downhill. I have been taking the "Daily" vitamins for many years, but in Ju... Ver más

Valorada con 1 estrellas sobre 5

Handle is unusable in anything approaching soapy or soft water. Only handle i've ever seen that doesn't have a grip. Style over substance. Blades are good, other products average and expensive. Sha... Ver más

Valorada con 1 estrellas sobre 5

AVOID - they take your money and keep sending you junk AFTER you have unsubscribed - and AFTER they acknowledge you have unsubscribed. “Miriam” in what is laughingly called Customer Service categori... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

The Cornerstone of a great day.


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1,3

Muy malo

TrustScore: 1.5 sobre 5

691 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

Todas las opiniones

(691)

14 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Razor blades great other products OK

For years I have felt that Gillette have dominated the market with expensive razor products of average quality and poor life time. I resented using their razor systems. Cornerstone is a far superior razor system. Blades are sharper and last longer and cost less than Gillette. So great job well done! Cornerstone need a shaving gel in a spray can, the tube gel I don’t like. Other products seem OK but most important is I now feel I get a great shave without being ripped off for price. Well done!

15 de enero de 2019
Opinión espontánea
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Respuesta de Cornerstone

Hi Mark,

Thanks so much for review and fantastic suggestions. I will pass those along to the team.

I'm glad to hear that your shaving experience has been superior. This has put a smile on my face.

Thanks again for the kind words and happy shaving!

Valorada con 5 estrellas sobre 5

Mr Brannan - First Impression

Slick purchasing process, impressed with products upon receipt. Used only once but cannot fault the shaving experience. Personalised razor brings a cheeky smile

11 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

Do not advertise, I sincerely recommend. The first time I came on such a good quality shaver and beauty machine. And I'm A very fussy person. At first I bought a starter for 10f and wanted to give up. But after trying never in life. Shave one leg using an ordinary gel. Then I remembered that after all I have a gel from them and the other has already shave this. One foot itches me now, this from the usual gel as always, the other is surprisingly not. Just to test how senile one has. So far I am surprised. Positively:) Fact, the men's razor but who I forbid to buy for myself? Expensive so far I paid for the razor. Now I have my ideal.

8 de enero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely shocking customer services

Absolutely shocking customer service! Had been a customer for a while, then my box turned up...with no blades. I messaged to say my blades were missing, only to be told I was a liar by Matt from customer services, he had checked my account and accepted I was telling the truth. And then said unfortunately the warehouse staff do get it wrong!!! Your a razor blade company, how do you miss the razor blades!

24 de diciembre de 2018
Opinión espontánea
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Respuesta de Cornerstone

Hi Damien,

Thanks for your review and we are sorry to hear about the experience you’ve had here.

We would never want any member of Cornerstone to think we have accused them of lying - we’re so sorry you felt that way after speaking with the care team.

We’ve had a look into this and can see that Marcus advised you that this mistake was down to human error in the warehouse - while the vast majority of our orders are packed perfectly, it’s unfortunately true that mistakes can sometimes be made.

In the rare cases where this happens, we are always happy to arrange either a replacement of the missing product, or a refund, which I can see was provided for you in this case - I hope that means your query has been resolved but if there’s anything more that the team can do to help you, please don’t hesitate to get back in touch.

Thanks again for taking the time to leave us feedback.

Best wishes,

Valorada con 5 estrellas sobre 5

I have spent a good bit of money over…

I have spent a good bit of money over the years on shavers and blades,electric,battery and razors and none of them really being satisfying,however the cornerstone product is the smoothest shave i have had and would recommend giving it a try.

21 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I suffer from very sensitive skin.

I suffer from very sensitive skin and shaving is not enjoyable or pain free. Not anymore this razor, the blades and the sensitive shave products I choose are brilliant.

Over the years I've tried everything, oils, creams, foams and gels. Every type of blade from most of the usual brands.

I was sceptical when I ordered from cornerstone, as I've heard it all before.

If your looking for a great shave and like me sensitive skin is a problem. Order this now you will not be disappointed. They've got me as a happy customer and I've no intention of going anywhere else.

20 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

New order

Hi

Yes order arrived and boxed up nicely
Thanks for asking!
However I already have a razor and the new blades are no longer compatible its a shame as it’s Engraved unlike the new one you sent me ,New one seems to be a print ?

So from now on it’s the new blades and razor which I found 100% after using for the first time 👍🏽

Many thanks
Frank

20 de diciembre de 2018
Opinión espontánea
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Respuesta de Cornerstone

Hi Frank,

Thanks so much for the kind review. I'm so happy to hear that you are enjoying the new blades and razor.

We developed our razor based on feedback and suggestions directly from our members. They asked us for a trimmer blade, to help reach those difficult areas, better blade spacing to reduce clogging, and a more contoured handle - and what could we do but oblige? So the new blades do not fit the original handle and vice versa.

I am sorry to hear that your new handle hasn't been engraved. We do use a laser engraver to add your chosen initials so they are 'etched' in. Please do drop an email to our customer care team regarding this and we will happily look into this for you. The email is help@cornerstone.co.uk

Have a Merry Christmas!

Valorada con 3 estrellas sobre 5

Looks Nice But There Is Better

I recently ordered a few different subscription based shaving servuices to try them. Of them all, their website was flawless, better than the competition by a country mile. Selecting and adding products is simple and intuitive and all the products are nicely explained. To top it off, when they arrived these were the best packaged.
Unfortunately, the razor didn't live up to my hopes. I don't have a thick or strong beard, but in simple terms, this razor didn't shave as close as I expected. Not only does it shave less close to the skin than a rival subscription service, but it was worse than the mass market razors I chose to leave behind.

17 de diciembre de 2018
Opinión espontánea
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Respuesta de Cornerstone

Hi Christopher,

Thanks so much for leaving us feedback and I'm really happy to hear that you enjoyed the website and package.

I am sorry to hear that you found that our razor didn't live up to expectations. We always want our members to have a smooth, comfortable shave - I am sorry that this wasn't the case for you.

I wonder if you received a rogue batch of blades. Please do drop our care team an email help@cornerstone.co.uk and we would be happy to look into this and get it sorted for you. Do let them know that you were sent over from Trust Pilot.

My apologies for the disappointment.

Valorada con 5 estrellas sobre 5

A great idea for xmas,

I bought this pack for my husbands Christmas on behalf of my daughter and had dad engraved on the handle. Therefore I cant give a full review until after the 25th,although I can say the pack was delivered in good time and the unopened box looks fab. I'll update review in due course

11 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, very impressed with the quality and the shave, would definitely recommend

3 de diciembre de 2018
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

That's great Beverley! We're chuffed to hear you're so pleased.

Valorada con 5 estrellas sobre 5

Excellent service.

Up to this point the Cornerstone service has been excellent. I've bought this as a gift for my husband so not able to give feedback on the razor or shaving products. But i will in due course.

29 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great shave

First shave this morning. Previously shaved with Gillette Fusion ProGlide Power. This was much better. Thanks Cornerstone.

27 de noviembre de 2018
Opinión espontánea

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