Cosme Paradise Opiniones 

323
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I was informed that my order was shipped on the 8th October 2013, with the tracking number RC900575361HK. I placed my order on the 29th September, over a week prior to my order being shipped. I was... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston s... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Placed my 1st order with them Nov'13, product never Delivered n when asked 4 Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote... Ver más

La empresa ha respondido

Información sobre la empresa


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1,4

Muy malo

TrustScore: 1.5 sobre 5

323 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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1,4

Todas las opiniones

(323)

0 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Cheap but with a price !

Yes your products are great & affordable BUT ! You take too long posting them out !!! I seem to receive my goods at least 6 weeks after ordering ???? why so long ?

18 de agosto de 2013
Opinión espontánea
Logotipo de Cosme Paradise

Respuesta de Cosme Paradise

Dear Harriette,

Thank you for your feedback, the order #100003953 that you placed on 9-Aug that has been shipped on 10-Aug already and the tracking number is RC900546100HK. According to the Hong Kong Post tracking record, your parcel was left Hong Kong for its destination on 12-Aug-2013, we think your order will arrive soon. Please kindly understand there may be delay caused by custom check since all cosmetic products including liquid can be counted as dangerous good. Delay may be caused up to 3 weeks in total from departures to arrival. We value your comment highly and we promise we would keep improving our service.

You can track the parcel status on Hong Kong Post website: http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp


Sorry for any inconvenience caused and thank you for your understanding.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Valorada con 5 estrellas sobre 5

Excellent Transaction

I was very happy with the whole experience, great prices and fast delivery to Australia
Will definately be shopping here again
Thankyou for a great service

16 de agosto de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

very quick and spot on

process was quick and easy, however, it wasn't delivered to my office address, I was given a registered post note and had to go into the post office to collect. I have things delivered to work as there is always someone here during delivery so this was inconvenient. Overall would use them again.

13 de agosto de 2013
Opinión espontánea
Valorada con 1 estrellas sobre 5

Support does not answer letters

I have not received my order#100002464. I have repeatedly asked you to submit to the search for the parcel. I pay AUD 95,00 $ by April 30, 2013. Since the payment was 105 days is more than three months. Please refund the payment to my PayPal account.
Thanks

13 de agosto de 2013
Opinión espontánea
Logotipo de Cosme Paradise

Respuesta de Cosme Paradise

Dear Elena,

Thank you for your feedback , We have replied your email on 16-July and already opened an investigation case with Hong Kong Post office on 17-Jun. Please kindly understand the investigation case usually takes two to three months for registered airmail. We will get back to you as soon as any updates.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Valorada con 5 estrellas sobre 5

A+++

Awesome delivery time, very professional would recommend too anyone , will use again mark (Sydney Australia )

12 de agosto de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good price and great delivery to Australia!

From the 1st step of the process to the delivery of my goods, my first experience of ordering from Cosme Paradise was smooth and hassle-free. Delivery to Australia was quick also. I will happily recommend to friends.

8 de agosto de 2013
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed!

I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston super Mare yet and it is now 18.12pm on Wednesday 7th August. How dare this company ask me for a review. I shall never use them again!

7 de agosto de 2013
Opinión espontánea
Logotipo de Cosme Paradise

Respuesta de Cosme Paradise

Dear Mrs Payne,

Thank you for your feedback , please kindly note your order #100003780 has been shipped and the tracking number is RC900545285HK. According to the Hong Kong Post tracking record, your parcel was arrived at its destination country on 4-Aug-2013, we think your parcel will arrive soon.

You can track the parcel status on Hong Kong Post website: http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp


Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Valorada con 5 estrellas sobre 5

Fantastic, very happy with this company!

The perfume was genuine, delivered quickly and a great price compared to shopping in department stores in Australia. I will be buying all of my perfume from this online company from now on because the shipping was extremely fast too! No need to pay too much for perfume again!

7 de agosto de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great feedback & service

I would recommend using this company to order products. I was able to get what I wanted at a great price. They kept in contact in relation to my product delivery status.

31 de julio de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb

This is my first order with Cosme Paradise and I was pleasantly surprised by how quick my order arrived, less than 1 week to Australia. Very happy with the product and the service.

25 de julio de 2013
Opinión espontánea

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