Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered something once 3 years ago and continue to be spammed. I got another email today asking for a review of the order. IT WAS 3 YEARS AGO!!! No ability to unsubscribe, emails and phone call... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came across Cosmetize by accident and was amazed at the variety and low cost of some of my favourite hair essentials. The more you buy, in some instances, the greater the savings. I had everything I... Ver más

Valorada con 5 estrellas sobre 5

I've only had good experiences with cosmetize since I first discovered them. I was so shocked by their prices so was a little hesitant at first but I've ordered multiple times since and refuse to orde... Ver más

Valorada con 5 estrellas sobre 5

Absolutely delighted with the super quick delivery from this company. I will definitely be using them again, even when lockdown is over. They sell so many hair products that you can’t get in the super... Ver más

Información sobre la empresa

  1. Tienda de artículos de belleza
  2. Proveedor de productos de belleza
  3. Industria cosmética
  4. Tienda de cosméticos
  5. Tienda de productos capilares
  6. Perfumería

Escrito por la empresa

Cosmetize is a beauty retailer that sells a wide range of products from top brands at affordable prices. It is committed to providing customers with the best possible service, including low prices, high-quality products, fast delivery, and the best customer service.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(218)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The delivery is always so fast and well…

The delivery is always so fast and well packaged! The best online store so far!

25 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Dear Mimi,

Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.

Thanks
Cosmetize Support Team

Valorada con 5 estrellas sobre 5

Found this website easy to use and…

Found this website easy to use and received my first order from then on time , order was well packet and was all perfect.

8 de febrero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hi Claire,

Thank you for giving us positive review!
It is always a pleasure to receive this feedback from our loyal Customers.

Thanks
Cosmetize Support Team

Valorada con 5 estrellas sobre 5

Competitively Priced & Efficient Service!

The products I ordered were competitively priced, which is the main reason why I made my purchase with Cosmetize - and I have actually ordered from them before.
I received my delivery in good time, and was kept informed via e-mail of the shipping progress, and via the courier App of the delivery time.
I further received a customer satisfaction telephone call a few days later, from a friendly and pleasant young lady, who checked that I was happy with the products and service which they had provided - to which I assured her that I indeed was completely satisfied and had no complaints.

6 de febrero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks a Lot. Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.

Valorada con 5 estrellas sobre 5

This company was new to me

This company was new to me, but the service was fast and reliable.
The products were true to their description and very competitive in price
There was even an after care follow up phone call.
Will definitely be buying again

14 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thank you for leaving your review!

Valorada con 5 estrellas sobre 5

Quick and inexpensive

Very quick delivery times everytime i use, products are of a good brand amd very cheap price loving it will continue to use ❤️

6 de febrero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks, it is always a pleasure to receive this feedback from our loyal Customers.

Valorada con 5 estrellas sobre 5

My experience was awesome

My experience was awesome, it was my first time shopping here. The merchant is reliable and accurate. The items I bought came on time without any delay . I am impressed and will shop more items with them .

15 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks for your appreciation & happy to serve you again!!!

Valorada con 5 estrellas sobre 5

Value for money

Value for money products, delivered on time and safely packaged.

29 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.

Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Valorada con 5 estrellas sobre 5

always having discounts and very quick…

always having discounts and very quick turn around sometimes comes next day

5 de febrero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Valorada con 5 estrellas sobre 5

cannot fault my experience

i have ordered on a few occasions after finding Cosmetize, the quality of service has been perfect, i received a call about my experience which is an unexpected plus for me. the packaging and delivery have both been to a very high standard. having ordered a variety of products each time everything was received quickly and correctly with nothing leaking. i would personally highly recommend them and they deserve a 5 star review

16 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Valorada con 1 estrellas sobre 5

Been scammed

Been scammed. I ordered something off these in november. Order was ,£12.25. On Tuesday 30th January I noticed 2 amounts of 12.25 had come out of my bank. If I had it done I wonder if others have and not noticed , be aware. I have contacted my bank and they are going to investigate. I have now discovered my details were used in the cosmetize shop in Nottingham.

30 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

2 de febrero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Valorada con 5 estrellas sobre 5

Good stock

Good stock, quick delivery turnaround and helpful customer support. Will use again and recommend to anyone.

26 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Valorada con 5 estrellas sobre 5

Bought a few essentials here cheaper…

Bought a few essentials here cheaper than my regular site. I find it hard to find palmers products all in one place. I was put off with the reviews here but i chanced it and its was great. My order was shipped next day, was kept updated with tracking and was promptly delivered and tracked right up to my door. The bottle lids were all sealed with tape to secure them. Would definitely use again 100% reccomend.

29 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Valorada con 5 estrellas sobre 5

The 'Sunny Isle Jamaica Black castor…

The 'Sunny Isle Jamaica Black castor Oil (Lavender) Butter',-is more than fit for-purpose;this item is so aromatic in lavender fragrance and it's also quick-functioning in conditioning and growing hair: and to 'thin-out' its very thick texture,-I've mixed my Butter with herbal-infused Olive,, & Sunflower oils! This butter can be used as a skin conditioner also

The Cosmetize packaging and delivery service of my Butter,-0 was prompt and professional;-thanks Cosmetize: and thanks to Sunny Isle!

31 de enero de 2024
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Valorada con 1 estrellas sobre 5

Terrible when things go wrong!

We all know that things can go wrong when ordering online, but what we do expect is that
1. Customer support will pick up the phone.
2. There will be acknowledgement to your emails.
3. That they will adhere to the Consumer Rights Act.
4. I have asked Paypal for a refund for the missing items in my order.

30 de diciembre de 2023
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Sorry you have to go through this, but we are not able to trace down your details of order. If you could send us on support@cosmetize.com then we can assist you instantly. Thanks

Valorada con 1 estrellas sobre 5

Disappointing Service and Support

Regrettably, my experience with cosmetize.com fell short of expectations. Faced delivery delays and received a couple of items not as described. Attempts to reach customer support were frustrating and unresolved. Hoped for a smoother purchase process.

30 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

NEVER AGAIN Cosmetize

Where shall I begin with ?
I ordered some hair relaxing product from this website wish I did not !! And 4 boxes came all defected and damaged. The bottles inside were opened and leaked. So, basically half of the product left and no sealing at all for them four . Very disappointed
and customer service was awful as well. Luckily I had ordered through PayPal so, escalated the matter as they were trying to manipulate the situation and not taking the responsibility. Still waiting for my payment after few weeks !! Any Way just wanna say DO NOT risk it and order from this website if you care about your self and ur body . All damage products and not good reputation.
COSMETIZE BYE FOR EVER ... NEVER AGAIN

17 de mayo de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Really great company until my order vanished

Ordered around £60 of product at the start of April. So, £100+ elsewhere. The parcel was left outside, and went missing. Cosmetize sadly decided that's my fault, even though I didn't specify to leave it outside. They instantly stopped replying and they refuse to refund.

Naturally ive issued a charge back, and will go to trading standards as my bank has demanded that I do, as the seller openly is breaking the consumer rights act with proof.

It's disappointing though, I genuinely love using this place. Their prices are amazing.
Id definitely say, don't use this review as a reason not to buy, but be cautious of this and be aware you might have to fight for upto 5 months to get your money back.

Or use a credit card, which I regret not doing.

1 de abril de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más