I have still not received my order. I was told that Cosyfeet contacted Royal mail and was told it had been delivered to a house with a black door. Were as our door is white. So it was miss delivered... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I have still not received my order. I was told that Cosyfeet contacted Royal mail and was told it had been delivered to a house with a black door. Were as our door is white. So it was miss delivered... Ver más
La empresa ha respondido
I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... Ver más
I’ve used this company for the last five years, firstly for my husband shoes. They have great customer services. Now I’m using them for shoes for me as I find it hard to find wider fit shoes. Once you... Ver más
Your advert has a doorbell in it Your advert just played on ITV with a doorbell sound in it. My dog went crazy, I jumped off my sofa nearly injuring myself and our new born baby woke up and start... Ver más
La empresa ha respondido
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.
The Tanyard, Leigh Road, BA16 0HR, Street, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered them for my sister .delivered on time delivered with care . Thank you
Comfortable fit, Velcro fastening very easy to place and stay on place
Extortionate delivery costs for no apparent reason. The collection option is even more which is ridiculous. No way it would cost them that much to post a pair of slippers.

Respuesta de Cosyfeet
Louise was so helpful and kind in helping me with an issue with sandals purchased last year and resolved it easily and also placed an order for another pair for me as a back up pair for my Mother at a reduced cost. Thank you
I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. Some nice men's styles too and the bonus of velcro straps rather than laces are perfect for me.
The shoes were just as I had hoped - easy to put on and comfortable. Plus looked good
I have a wide foot, and it is difficult to find shoes. I bought items 3 times. It is terrible, the cost price does not correspond to the quality. Last purchase slippers, 71 pounds. Real price 20 pounds. Pieces of cheap synthetics. Sole thin-uncomfortable.And the rest of the purchases are of low quality. Shoes. Expensive. Complete discrepancy between prices and quality.

Respuesta de Cosyfeet
Ordered on line. Quick delivery. Ordered 2 pairs of shoes for my mum. She loved both pairs and the fit was comfortable. I took out insole which gave her even more room in the shoes. Have bought 3 different pairs in the last month. Expensive but worth it.
Very suitable and easy to put on also extremely comfortable
The ordering was effortless and the delivery was great
but when you return an item the refund takes a long time

Respuesta de Cosyfeet
I bought a pair of Jim shoes in a winter sale. On delivery an offer of 10% off if l purchased another pair. I took up the offer and bought another pair of Jim.
Then came the big disappointment because the Jim shoes were again reduced in a sale to less than l paid with The 10% off. This leaves a customer feeling “ripped off” and unlikely to make further purchases.

Respuesta de Cosyfeet
Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles. To improve I'd like a bit more padding underfoot for painful heels but overall a nice slipper.
I am so gutted. I have lymphodema and am diabetic. I found the cosy feet site whilst online.
I ordered Alison shoes and got the extra straps, I also ordered a size bigger and the shoes didn't fit at all. The were too narrow and too short I counldn't even get my foot in the shoe. I am a size 5.5 but ordered a 6.5 as I've always had trouble with getting shoes. The shoes sounded brilliant so didn't mind paying the extra money for them than what I normally pay. But like I say no were near fitting me. I am sooooo disappointed.

Respuesta de Cosyfeet
I brought cosy feet slippers and have found them extreamly uncomfortable definitely not worth the money .very hard inside sole for your feet. They have fur on the inside but they still hurt.Absolutely no softness in them at all, I was also given a pair by my daughter for Christmas and they are the same

Respuesta de Cosyfeet
Very comfortable and supportive to the feet. Essential as had experienced plantar fasciitis in the past prior to discovering these slippers. Great that the slippers are also washable in the washing machine on 30 degrees which I have done a few times. Now have bought second pair and I would not hesitate to recommend these slippers.
Incredibly fast delivery.
Equally fast response to an email query I made.
Quality products -well made, solid feeling, comfortable.
I ordered 6 pairs of socks. 3 cotton and 3 wool mix. Having neuropathy I thought the wool socks would help to keep my feet warm. These “ socks “ are so terribly thin that it’s hard to call them socks. Can actually see my big toe through the sock. Also, the weave is not soft . Very disappointed.

Respuesta de Cosyfeet
I ordered 2 pairs of cozy feet online on 12-07-24. It is now 01-14-25 and still hasn’t arrived and have no response the several times I’ve tried to email them with my order number.
No way to call direct and speak to someone. Huge scam and am calling my credit card for hopefully a reimbursement!

Respuesta de Cosyfeet
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.