Cosyfeet Opiniones 

193
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... Ver más

Valorada con 1 estrellas sobre 5

Your advert has a doorbell in it Your advert just played on ITV with a doorbell sound in it. My dog went crazy, I jumped off my sofa nearly injuring myself and our new born baby woke up and start... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Ver más

Valorada con 5 estrellas sobre 5

Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles.... Ver más

Información sobre la empresa

  1. Zapatería

Escrito por la empresa

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(193)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer care

I ordered my 94 year old Mum a pair of shoes from Cosy Feet. A few weeks later, after initially telling me they fitted okay, she confessed they didn’t fit well. As she’d worn them outside I assumed we were stuck with an expensive mistake. A few weeks ago she visited the Cosy Feet shop in Street and got measured up properly. She mentioned the shoes she’d bought and was told to return them for a full refund which I have just done - they even sent a pre-paid returns label. Really excellent customer service.

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent.

Excellent, fast service from Cosy Feet, using reliable mail. Also, helpful and knowledgeable assistant at the end of the phone.
My husband is an amputee, so we were pleased to be able to purchase just one slipper. Thank you,

7 de junio de 2024
Valorada con 5 estrellas sobre 5

I thought I would give this company a…

I thought I would give this company a review!just recently I ordered for 1st time from this company some sandals for my husband they were excellent quality but unfortunately they just weren’t suitable for him . The service from this company was 1st class they arrived quickly & nicely packaged also no messing about returning package & very quickly gave you a full refund.I would definitely use this company again & recommend.

31 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mens Socks

I can only comment on the two types of mens socks that I bought. one of wool and one of nylon. After only one wash the wool ones reverted to raw wool, and the nylon ones went from black to grey.
The company stated that there was nothing wrong with them after I returned them.
Do not buy, high price and low quality.

18 de abril de 2024
Opinión espontánea
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Thank you for your review, we are sorry you were not satisfied with the socks.

We have refunded you for both packs of socks as a goodwill gesture.

Valorada con 5 estrellas sobre 5

Bought for Aunt

Bought for Aunt. She has dementia and swollen feet. These slippers appear comfortable and fit well.

4 de abril de 2024
Valorada con 1 estrellas sobre 5

This company sends unwanted mail…

This company sends unwanted mail through the post to a family member even though i removed their details from my account months ago. I am trying to close my account but have been sitting on the chat box for half an hour (Queue position: 1), like i havent got better things to be doing.

17 de abril de 2024
Opinión espontánea
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Hi,

We are sorry for the unwanted mail that you or your family received. Removing an address from your account online would not have prevented any future mailings. But I can see you have now spoken to a member of the team who has arranged this for you.

Please accept our apologies for the inconvenience.

Valorada con 1 estrellas sobre 5

Still waiting for refund other shoes…

Still waiting for refund other shoes we’re ok

25 de marzo de 2024
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Hi,

Please accept our apologies for the delay in processing your refund, it took longer than normal for your return to reach us.

We have now refunded you.

Thanks,
Cosyfeet

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service.i bought a pair of shoes and a pair of trainers from this company. The shoes were comfortable, but the trainers gave me blisters first time of wearing them. I contacted customer services and they immediately sent me a free returns label and refunded the money paid for the trainers within a few days.

16 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class Customer Service

I had a problem with slippers that I had been wearing quite some time, and i called the company to reorder, not complain. However, when the lady at Cosyfeet heard what had happened, she immediately said there would be no charge for the replacement. Absolutely top class customer service. Thank you, Cosyfeet!

21 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely quality shoes

Lovely quality shoes; width makes them extremely comfortable & they look good too. They are heavier than I had expected but this doesn't affect the level of comfort or wearability. First pair of shoes in a long time I am pain free post walk.

23 de febrero de 2024
Valorada con 1 estrellas sobre 5

Need to less one star

Need to less one star
Shocking how they treated me
Return items as not suitable.
Not even tried on As Fabric on knickers was like plastic and little air holes
This sold as leak proof and also not show mark on out clothing is lost wee
They refusing too issue full refund and just offering partial refund 1.98 not 11.98 that was paid. . Saying refund them to wrong address .. disgusting the way this company dealt with my complain
11

11 de marzo de 2024
Opinión espontánea

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